
3.
Operation
3-4-2. Getting Log File
Please ask your customer to get Log file for troubleshooting. Insert the USB flash diver to save the Log data
into the file (*.log or *.zlg). Zip the Log file when you send by mail.
1.
Insert the USB flash drive into the Slot in front of the Operation Panel.
2.
Press one of the Up / Down / Back / OK Button to enter the menu.
3.
Select [Maintenance] > [Log Copy to USB] with the Up / Down Button and press the OK Button. The
following message will be indicated.
16e0041Y
4.
The log data is being saved to the USB flash drive while the Print Button is blinking. Wait for a while after
the Print Button stops blinking and the printer bells.
5.
Make a copy of the log file saved in the USB flash drive and send it to the technical service.
<Note>
Do not touch the USB flash drive while the Print Button is flashing; it may destroy the saved data.
3-4-3. View Log File with GT-3 Service Tool
Preparation
Prepare the PC with GT-3 Service Tool and the log file.
You do not have to install GT-3 Printer Driver in your PC or the actual printer if you just view the Log File.
1.
Execute the GT-3 Service Tool and select [View Log and Settings in Saved Log File] and click [Next].
GT-3 Series
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