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From the Network & Sharing Center in the Control Panel select Network Connections and create a new connection.
Select Use My Internet Connection (VPN) and enter the IP Address of the Black Box appliance.
NOTE: To connect remote VPN clients to the local network, you need to know the user name and password for the PPTP account
you added, as well as the Internet IP address of the Black Box appliance. If your ISP has not allocated you a static IP
address, consider using a dynamic DNS service. Otherwise, you must modify the PPTP client configuration each time your
Internet IP address changes.
5.12 CALL HOME
Console servers with firmware v3.2 and later include Call Home. Call Home sets up an SSH tunnel from the console server to a
central Virtual Central Management System (VCMS) server (referred to herein as VCMS). The console server then registers as a
candidate on the VCMS. Once accepted it becomes a Managed Console Server.
The VCMS will then monitor the Managed Console Server, and administrators can access the remote Managed Console Server,
through the VCMS. This access is available even when the remote console server is behind a third party firewall or has a private IP
addresses (which is often the case when the console server is connected via a cellular modem connection).
VCMS maintains public key authenticated SSH connections to each Managed Console Server. These connections are used for
monitoring, commanding and accessing the Managed Console Servers and the Managed Devices connected to the Managed
Console Server.
To manage Local Console Servers, or console servers that are reachable from the VCMS, the SSH connections are initiated by
VCMS. To manage Remote Console Servers, or console servers that are firewalled, not routable, or otherwise unreachable from the
VCMS, the SSH connections are initiated by the Managed Console Server via an initial Call Home connection.
This ensures secure, authenticated communications and enables Managed Console Servers units to be distributed locally on a
LAN, or remotely around the world.
5.12.1 SET UP CALL HOME CANDIDATE
To set up the console server as a Call Home management candidate on the VCMS:
Select Call Home on the Serial & Network menu.
FIGURE 5-37. SERIAL AND NETWORK: CALL HOME SCREEN
If you have not already generated or uploaded an SSH key pair for this console server, you will need to do so before proceeding
(see Chapter 3).
Click Add.
CHAPTER 5: SERIAL PORT, HOST DEVICE AND USER CONFIG