Deploying Avaya IP Office™ Platform IP500 V2
Page 5
15-601042 Issue 30j (18 May 2015)
IP Office™ Platform 9.1
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Contents
Contents
System Overview
1.
..................................................................... 12
1.1 Additional Documentation
..................................................................... 12
1.2 Repair
..................................................................... 12
1.3 RoHS
..................................................................... 13
1.4 IP Office Modes
............................................................................ 14
1.4.1 System SD Cards
............................................................................ 15
1.4.2 Overall Capacity
............................................................................ 16
1.4.3 Hardware Support Summary
............................................................................ 17
1.4.4 Feature Support Summary
..................................................................... 18
1.5 The Control Unit
..................................................................... 19
1.6 IP500 V2 System Components
..................................................................... 21
1.7 Control Unit Cards
............................................................................ 21
1.7.1 IP500 Base Cards
............................................................................ 24
1.7.2 IP500 Trunk Cards
..................................................................... 25
1.8 External Expansion Modules
............................................................................ 26
1.8.1 IP500 External Expansion Modules
............................................................................ 28
1.8.2 IP400 External Expansion Modules
............................................................................ 29
1.8.3 Connecting External Expansion Modules
..................................................................... 30
1.9 Power Supplies and Cables
............................................................................ 30
1.9.1 Power Supplies
............................................................................ 31
1.9.2 Power Supply Cords
............................................................................ 32
1.9.3 Power Supply Backup
............................................................................ 33
1.9.4 Cabling and Cables
............................................................................ 35
1.9.5 Grounding
............................................................................ 36
1.9.6 Lightning Protection/Out-of-Building
Connections
..................................................................... 37
1.10 Wall and Rack Mounting
..................................................................... 38
1.11 Feature Keys and Licenses
..................................................................... 39
1.12 IP Office Phones
..................................................................... 41
1.13 VoIP
............................................................................ 42
1.13.1 Voice Compression Channels
..................................................................... 43
1.14 Supported Country Locales
..................................................................... 44
1.15 IP Office Software Applications
............................................................................ 45
1.15.1 Programming Applications
............................................................................ 46
1.15.2 User Applications
............................................................................ 46
1.15.3 Voicemail Applications
............................................................................ 47
1.15.4 Call Logging Applications
............................................................................ 47
1.15.5 Call Center Applications
............................................................................ 47
1.15.6 CTI Applications
..................................................................... 48
1.16 Training
..................................................................... 48
1.17 Web Sites
..................................................................... 49
1.18 Emergency and Power Failure Ports
Installation Requirements
2.
..................................................................... 52
2.1 Environmental Requirements
..................................................................... 53
2.2 Space Requirements
............................................................................ 54
2.2.1 IP500 V2 Control Units
............................................................................ 54
2.2.2 External Expansion Modules
............................................................................ 55
2.2.3 Wall Mounting
............................................................................ 56
2.2.4 Rack Space Requirements
IP500 V2 Installation Overview
3.
..................................................................... 59
3.1 Tools and Equipment Required
..................................................................... 60
3.2 Documentation
..................................................................... 61
3.3 Unpacking
Installing the Admin Software
4.
..................................................................... 64
4.1 IP Office Web Manager
..................................................................... 65
4.2 Installing the Admin Applications
..................................................................... 67
4.3 Installer PC Connection
..................................................................... 68
4.4 Starting IP Office Manager
..................................................................... 69
4.5 Starting System Status Application
..................................................................... 70
4.6 Starting System Monitor
Preparing the System SD Card
5.
..................................................................... 73
5.1 Upgrade the Card Firmware
..................................................................... 74
5.2 Creating an Offline Configuration File
..................................................................... 75
5.3 Adding a Pre-Built Configuration File
..................................................................... 75
5.4 Adding a License File
..................................................................... 75
5.5 Adding Security Certificates
..................................................................... 76
5.6 Adding a 9600 Series Screen Saver File
..................................................................... 76
5.7 Adding Music on Hold Files
Installing the Control Unit Cards
6.
..................................................................... 79
6.1 Fitting IP500 Daughter Cards
..................................................................... 80
6.2 Inserting IP500 Base Cards
Installing the Physical System
7.
..................................................................... 82
7.1 Wall Mounting
............................................................................ 83
7.1.1 Wall Mounting Kit V2/V3
..................................................................... 84
7.2 Rack Mounting
..................................................................... 85
7.3 Connecting External Expansion Modules
..................................................................... 87
7.4 Grounding
..................................................................... 88
7.5 Network Connection
..................................................................... 89
7.6 Starting the System
..................................................................... 90
7.7 Checking the LEDs
..................................................................... 92
7.8 Connecting Phones
............................................................................ 92
7.8.1 Analog Phones
............................................................................ 92
7.8.2 ETR Phones
............................................................................ 92
7.8.3 DS Digital Station Phones
............................................................................ 92
7.8.4 TCM/BST Phones
............................................................................ 93
7.8.5 IP/SIP Phones
Initial Configuration Using IP Office
Manager
8.
..................................................................... 97
8.1 Initial Configuration
..................................................................... 99
8.2 Entering Licenses
..................................................................... 100
8.3 Setting the System Locale
..................................................................... 101
8.4 Changing the IP Address Settings
..................................................................... 102
8.5 Extension Numbering
..................................................................... 104
8.6 Disable Unused Trunks
..................................................................... 106
8.7 Setting the Digital Trunk Clock Source
..................................................................... 108
8.8 Setting the Trunk Prefixes
..................................................................... 110
8.9 DS16B/30B Port Mode Selection
Securing the System
9.
..................................................................... 113
9.1 Changing the Default Security Settings
..................................................................... 114
9.2 Changing the Remote User Password
..................................................................... 114
9.3 Disabling SIP Trunk Support
..................................................................... 114
9.4 Disabling H.323 Telephone Support
On-Boarding
10.
..................................................................... 117
10.1 On-Boarding
SD Card Management
11.