SIP User's Manual
242
Document #: LTRT-68808
Mediant
2000
3.6.1
Status & Diagnostics
The
Status & Diagnostics
menu is used to view and monitor the device's channels, Syslog
messages, hardware and software product information, and to assess the device's statistics
and IP connectivity information. This menu includes the following page items:
Message Log (refer to ''Viewing the Device's Syslog Messages'' on page
)
Ethernet Port Information (refer to ''Viewing Ethernet Port Information'' on page
)
Active IP Interfaces (refer to ''Viewing Active IP Interfaces'' on page
Device Information (refer to ''Viewing Device Information'' on page
)
Performance Statistics (refer to ''Viewing Performance Statistics'' on page
)
Active Alarms (refer to ''Viewing Active Alarms'' on page
)
Trunks & Channels Status (refer to “Viewing Trunks & Channels Status” on page
)
3.6.1.1 Viewing the Device's Syslog Messages
The 'Message Log' page displays Syslog debug messages sent by the device. You can
select the Syslog messages in this page, and then copy and paste them into a text editor
such as Notepad. This text file (
txt
) can then be sent to AudioCodes Technical Support for
diagnosis and troubleshooting.
Note:
It's not recommended to keep a Message Log session open for a prolonged
period. This may cause the device to overload. For prolonged (and detailed)
debugging, use an external Syslog server (refer to the
Product Reference
Manual
).
¾
To activate the Message Log, take these 3 steps:
1.
In the 'Advanced Parameters' page (refer ''Advanced Parameter'' on page
), set the
parameter 'Debug Level' (or
ini
file parameter GwDebugLevel)
to 6. This parameter
determines the Syslog logging level in the range 0 to 6, where 6 is the highest level.
2.
Open the 'Message Log' page (
Status & Diagnostics
tab >
Status & Diagnostics
menu >
Message Log
page item); the 'Message Log' page is displayed and the log is
activated.
Figure
3-109: Message Log Screen
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