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8.4.
Defining the Alarm Filter Format
The Alarm Filter Format describes the location of various "fields”
within each call record. Proper definition of the Alarm Filter
Format tells NetLink where to look, in order to determine if a
record should be counted as a match.
Different types of PBX units will produce records with a slightly
different structure. In order to define the Alarm Filter Format, you
must first examine several records from the PBX. This will allow
you to determine the exact record structure.
After the format is established, the next step is to assign variables
to the fields you intend to monitor. The Alarm Filter Format
allows definition of up to 26 variables (the uppercase letters A
through Z), which indicate specific record fields or locations.
These variables are used when defining the Alarm Filter Clues.
When defining the Alarm Filter Format, particular attention must
be paid to recognize the exact format used by the PBX. For
example, if the call record shows the time as "09:00", then the
Alarm Filter Format must account for all five digits, including the
colon that separates hours and minutes.
To define the Alarm Filter Format, proceed as follows.
1. Activate the Command Mode as described in Section 18.1.
From the Main Menu, type
1
and press
[Enter]
to access
the Status Screens. Check the Status Screen for the port
you intend to monitor (Port A, Port B, or AUX), and make
certain the Time/Date Stamp is Off. The Port Configuration
menus are used to enable/disable the Time/Date Stamp as
described in Section 4.4.
Notes:
·
If the Time/Date Stamp is On, field locations will
be altered when data is released to the polling
device. The Time/Date Stamp appends extra
characters to each record. This may cause errors in
the Alarm Filter Format. Disable this feature prior
to storing records that will be used when defining
the Alarm Filter Format.
·
After the Alarm Filter Format is defined, make
certain to return the Time/Date Stamp option to the
desired setting.
8-7
The Alarm Filters (Toll Fraud Detection)
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