
8.1.
Common Types of Suspect Phone
Activity
The first step in the detection of Toll Fraud, is to determine the
type of calls you wish to monitor. The following types of calls
may provide an indication of potential Toll Fraud:
·
Repeated unsuccessful attempts to access voice mail
·
After-hours long distance calls
·
After-hours calls to your 800 number
·
Lengthy international calls
·
Calls to countries where the company doesn't normally
conduct business
You may also wish to program NetLink to monitor other types of
calls that can indicate internal abuse of phone access. Examples of
these types of calls are as follows:
·
Calls to your competitor's phone number
·
Extensions with exceptionally high call activity
·
Calls to "900" numbers
All of these call types will have specific characteristics which can
be easily recognized when NetLink examines PBX call records.
8-2
PollCat NetLink User's Guide
Содержание PollCat NetLink
Страница 2: ......
Страница 20: ...3 8 PollCat NetLink User s Guide...
Страница 74: ...6 24 PollCat NetLink User s Guide...
Страница 140: ...14 6 PollCat NetLink User s Guide...
Страница 255: ......
Страница 256: ...5 Sterling Irvine California 92618 949 586 9950 Toll Free 1 800 854 7226 Fax 949 583 9514 http www wti com...