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Part Number:
350092
Issue: 3
Page 9 of 125
© Copyright Westomatic Vending Services Limited 2020
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by
any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending
Services Limited.
1
Preface
This document is intended to be used as a reference book for qualified installation engineers
and service technicians to be able to safely transport, install, commission, program, maintain,
repair and fault find the H
2
O water machine.
Information on the operation, the use of, and cleaning of the machine can be found in the
operational and cleaning sections of this manual.
1.1 Concepts and Definitions
Description
Definition
User
The customer or any other person who uses the machine exclusively
for vending a drink. The user will have
NO
access to the inside of the
machine.
Service Technician
A competent professional who has been trained on the machine and is
aware of the dangers involved. The engineer must have a thorough
knowledge of the electronics and mechanical parts of the machine and
be qualified to install, commission, program, maintain and repair the
machine.
Installation
Engineer
The Installation Engineer is a competent professional who has been
trained on the machine and is aware of the dangers involved. The
engineer must have a thorough knowledge of the electronics and
mechanical parts of the machine and be qualified to install,
commission, program, maintain and repair the machine.
Operator
The Operator is a qualified individual who is responsible for the
cleaning of the machine, knowledge of removing brewers for periodic
cleaning and filling of ingredient and cups.
Service Operator
This person is someone of who can carry out the duties of the Service
Technician and the Operator, and therefore must be competent in both
of these areas.
Westomatic Vending Services Ltd. offer training programs for all its range of vending machines.
Please contact your Regional Development Manager for more information.