D8 Series User’s Guide
Chapter 7: Troubleshooting and Reconfiguring
142
a. Switch off power to the controller.
b. Remove the board assembly from the D8 housing. See Replacing the EPROM on page
145, steps 2 to 5.
c. Reseat the board assembly and reassemble the controller. Reverse the steps refered to
above to reseat.
d. Switch on power to the controller.
3. If the alarm persists, make a record of all controller settings, then clear the RAM. See
4. If the alarm is not cleared, contact your supplier for further troubleshooting guidelines. See
Return Material Authorization (RMA) on page 3.
NOTE!
If the controller has failed, it is likely that it was damaged by excessive voltage or
noise. Before replacing the controller, troubleshoot for noise and ground loops.
Keys Do Not Work
If the D8 seems to function but one or more keys do not work, check the following:
• If the
.
key does not work, but other keys work, then the keypad is probably locked. Unlock
the keypad according to the instructions in Keypad Lock on page 104.
• Check whether there is an unacknowledged alarm. The keys will not work for anything else
until all alarms are acknowledged. To acknowledge an alarm, press
x
.
Checking Analog Inputs
1. If the process variable read via communications does not agree with the process variable on
the controller display, verify that the controller is communicating. See Reading the DeviceNet
Indicator Lights on page 139
.
2. If the process variable indicated on the controller display is incorrect:
a. Verify that you have selected the correct input type for the affected loops.
b. Verify that sensors are properly connected.
3. If the sensors are correctly connected, with power on to the heaters check for high common
mode voltage:
a. Set a voltmeter to measure volts ac.
b. Connect the negative lead to a good earth ground.
c. One by one, check each input for ac voltage by connecting the positive lead on the
voltmeter to the positive and negative sensor input connections. The process variable
should indicate ambient temperature. If it does not, contact your supplier to return the
unit for repair. See Return Material Authorization (RMA) on page 3.
NOTE!
Noise in excess of 1VAC should be eliminated by correctly grounding the D8.
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