
240
P
RODUCT
M
ANUAL
1017472
A
PPENDIX
E—E
RROR
M
ESSAGES
Drive Empty
The command cannot be
completed because the tape
drive does not contain a
cartridge.
Do one of the following:
Load a cartridge in the tape drive and retry the
operation.
If there are two tape drives installed in the
library, select a tape drive that contains a
cartridge and retry the operation.
Drive Full
The command cannot be
completed because the tape
drive already contains a
cartridge.
Do one of the following:
Unload the data cartridge, and then retry the
operation. See
“Unloading a Cartridge from a
Tape Drive” on page 127
.
Wait until the current cartridge is unloaded by
the application, and then retry the operation.
If the library contains two tape drives, retry the
operation on the second tape drive.
Drive Incompatible
The detected tape drive is
incompatible with the
library.
The library is only compatible with Ultrium 4
(LTO-4), Ultrium 3 (LTO-3), or Ultrium 2 (LTO-2)
tape drives. Ensure that you have one of these
tape drives installed in the library.
Drive Load Failed
The cartridge couldn’t be
loaded into the tape drive
because of a mechanical
problem or because of a
broken tape.
1.
Export the tape from the library (see
page 122
) and verify that it is in good
condition, and then retry the operation.
Replace the cartridge if necessary.
2.
If the error persists, contact Technical Support
(see
page iii
) or your service provider.
Drive Timeout
The tape drive took too long
to load or unload a tape, or
the tape drive is not
responding.
1.
If possible, use the operator panel to
unloaded any cartridge that is in the tape
drive (see
page 127
).
2.
Power the library off and back on to reset the
tape drive.
3.
If the error persists, contact Technical Support
(see
page iii
) or your service provider.
Drive Unload Failed
The cartridge couldn’t be
unloaded from the tape
drive because of a
mechanical problem.
1.
Power the library off and back on to reset the
tape drive.
2.
Retry the unload operation once.
3.
If the error persists, contact Technical Support
(see
page iii
) or your service provider.
Expired Cleaning Tape
Cleaning tape in the fixed
cleaning slot has been fully
used.
Replace the cleaning cartridge with a new
cleaning cartridge that is compatible with the
installed tape drive(s).
Use only LTO cleaning cartridges with LTO tape
drives.
Table E-1
Library error messages (continued)
Error Message
Description
Corrective Action
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