
A
UGUST
2007
M
AGNUM
224, S
TORAGE
L
IBRARY
T24,
OR
S
TORAGE
L
OADER
2U
227
D
S
HIPPING
THE
L
IBRARY
This chapter describes the process of returning the library for service. If you
need to return the library for service, first contact your service provider. If
your service provider instructs you to return the library directly to Tandberg
Data, contact Tandberg Data Technical Support (see
page iii
) to obtain a Return
Materials Authorization (RMA) number and the shipping address. When you
have the RMA number, follow these instructions.
P
REPARING
THE
L
IBRARY
FOR
S
HIPPING
R
EMOVE
ALL
C
ARTRIDGES
Remove all of the cartridges from the library. (See
page 122
for instructions.)
Make sure that the tape drive(s) contain no cartridges.
P
ARK
THE
R
OBOT
IN
THE
L
IBRARY
Park the robot by following these steps:
1.
1.
1.
1.
At the Home screen, press
Maint
. If necessary, enter the operator panel
password (see
page 75
).
Caution
You must park the robot prior to moving or shipping the library to avoid damaging
the internal components and voiding your warranty.
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