90
Chapter 10, Customer Service
magnetic tapes, or any accessories used in connection
with the Product.
5.
This warranty covers only TALLY-supplied components.
Service required as a result of third party components is
not covered under this warranty.
Warranty Support
TALLY will pay labor and material expenses for covered
items, but we will not pay for the following:
1.
Removal or installation charges.
2.
Costs of initial technical adjustments (set-up), including
adjustment of user controls.
3.
Payment of shipping and related charges incurred in
returning the Product for warranty repair or exchange.
Obtaining Warranty Service
All service calls must be qualified by a TALLY technical
support specialist. A service request can be made by calling
866-359-2899.
TALLY may send a replacement printer which will be, at
TALLY’s option, new or like new, and will meet all of the
specifications of the replaced printer. The replacement printer
will be shipped for delivery within 3 business days at
TALLY’s expense within the United States or Canada upon
receipt of your defective printer. The warranty period on any
replacement printer shall be either 1) the remaining balance
of the original one(1) year term, or 2) ninety (90) days,
whichever is longer. With the exception of the duration, the
terms and conditions of this warranty shall apply to any
replacement printer. No service will be provided outside of
the United States or Canada.
TALLY requires that you provide the original bill of sale or
receipt as proof of purchase in order to obtain warranty
service. Please retain such proof of purchase with your
records.
You can contact Customer Service and Technical Support by
dialing 866-359-2899.
Warranty Limitations
TALLY’s sole liability for any defective product is limited to
the repair or replacement of the product at our option.
TALLY shall not be liable for:
1.
Damage to other property caused by any defects in this
product, damages based upon inconvenience, loss of use
of the product, loss of time or data, commercial loss; or
2.
Any other damages, whether incidental, consequential,
or otherwise.
This warranty is exclusive and is in lieu of all other
warranties, express or implied, including but not limited to,
the implied warranties of merchantability or fitness for a
particular purpose. Some states do not allow the exclusion of
implied warranties or the limitation or exclusion of liability
for incidental or consequential damages. Therefore, the
above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
For information, telephone 866-359-2899
note:
All Products returned to TALLY for service MUST
have prior approval; this may be obtained by calling the
above number. Any unit shipped to TALLY without
authorization may be returned freight collect.
This Product is warranted in accordance with the terms of
this limited warranty. Consumers are cautioned that
Product performance is affected by system configuration,
software, the application, customer data, and operator
control of the system, among other factors. While TALLY
PRINTER CORP. Products are considered to be compatible
with many systems, the specific functional implementation
by the customers of the Product may vary. Therefore, the
suitability of a Product for a specific purpose or application
must be determined by the customer and is not warranted by
TALLY.
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