Tally XPRESS T9412i, Руководство пользователя

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Common PostScript Problems 85
TROUBLESHOOTING
C
OMMON
P
OST
S
CRIPT
P
ROBLEMS
The following situations are PostScript language specific and
may occur when several printer languages are being used.
note:
To receive a printed or screen displayed message
when PS errors occur, open the
Print Options
dialog box
and click the desired selection next to the
PostScript errors
section.
Problem Possible Cause Solution
PostScript file
cannot be
printed. The PostScript
option may not be
installed, or the
installed memory
may be
insufficient. • Print a Configuration Sheet
and verify that the PS version
is available for printing, and
that total system memory is
at least 12MB.
• If PostScript is not available,
install the PostScript option.
“This job
contains binary
data …”
message
appears. The pure binary
data option is not
supported by the
PostScript driver. Open the Properties of the
PostScript driver, click on
PostScript, and click on
Advanced button. The pure
binary data option is not
supported. Choose another.
The job prints
in Courier
instead of the
typeface you
used. The typeface is
not downloaded. • Download the desired font
and send the print job again.
• Verify the type and location of
the font.
• Download to the printer if
applicable.
• Check with the software
documentation.
A legal page
prints with
clipped
margins. Print job is too
complex. Simplify the page or print at a
lower resolution.
Add more printer memory.
A PS error page
prints. Print job may not
be PS. • Make sure that the print job is
a PS job.
• Check to see whether the
software application expected
a setup or PS header file to
be sent to the printer.
• Turn the printer off and then
on again.
If you are
printing from
Tray 3, the
optional 550-
sheet 2nd
Cassette
(Tray 3) may not
be selected in
the driver. The printer driver
has not been
configured to
recognize Tray 3. Open the PostScript driver
properties and set the Option
Tray item of Device option to
Installed.
Problem Possible Cause Solution