SATO TG308, Руководство по обслуживанию

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Section 5: Troubleshooting
Page 5-2
TG3 Series Service Manual
5.1 ERROR SIGNAL TROUBLESHOOTING
5.1.1 Error Message
No. ERROR DISPLAY LED BUZZER ERROR CONDITION CORRECTIVE ACTION
01 MACHINE ERROR ONLINE:
Off
ERROR:
On
1 Long
Beep
1) Defective PCB board
To clear error: Power Off
1) Consult your SATO reseller or
technical support center to
replace the PCB board
02
FLASHROM ERROR ONLINE:
Off
ERROR:
On
1 Long
Beep
1) Access failure to Flash
ROM
2) Exceeding maximum
times of writing to Flash
ROM.
To clear error: Power Off
1) Consult your SATO reseller or
technical support center to
replace the PCB board
03 PARITY ERROR ONLINE:
Blinks
ERROR:
On
3 short
Beeps
1) Improper communication
settings
2) Improper cable connec-
tion
To clear error: Power Off
1) Correct the Parity Settings
2) Check the cable connection
04 OVERRUN ERROR ONLINE:
Blinks
ERROR:
On
3 short
Beeps
1) Improper communication
settings
2) Improper cable connec-
tion
To clear error: Power Off
1) Check and correct the flow
control settings and retry
2) Check the cable connection
05
FRAMING ERROR ONLINE:
Blinks
ERROR:
On
3 short
Beeps
1) Improper communication
settings
2) Improper cable connec-
tion
To clear error: Power Off
1) Check and correct the data bit
setting and retry
2) Check the cable connection
06 BUFFER OVER ONLINE:
Blinks
ERROR:
On
3 short
Beeps
1) Receiving oversized data
for buffer capacity
2) Wrong protocol selected
To clear error: Power Off
1) Change the host program not to
send data exceeding buffer
capacity
2) Adjust the host program to
correct communication protocol
07
HEAD OPEN ONLINE:
Off
ERROR:
Blinks
3 short
Beeps
1) Print head is not latched.
2) Open/close micro-switch
of head defect.
To clear error: Latch Head
1) Latch Print head securely.
2) Adjust the micro-switch.
08 PAPER END ONLINE:
Off
ERROR:
Blinks
3 short
Beeps
1) Out of Paper (media)
2) Media is not properly set
To clear error: Head open
and then close
1) Replenish media supply
2) Route media through sensor
correctly
PAPER END (when
powering on)
ONLINE:
Off
ERROR:
Blinks
3 short
Beeps
1) Media is not set when
turning on the printer
To clear error: Head open
and then close
1) Route media through sensor
correctly
2) To change Paper type, press
PAPER button while this screen
is shown.