Section 5: Troubleshooting
TG3 Series Service Manual
Page 5-3
09
RIBBON END
ONLINE:
Off
ERROR:
Blinks
3 short
Beeps
1) No ribbon
2) Ribbon torn
To clear error: Head open
and then close
1) Check ribbon loading and/or
load a new ribbon roll
2) Clean or adjust the ribbon route
10
SENSOR ERROR
ONLINE:
Off
ERROR:
On
3 short
Beeps
1) Improper pitch sensor
level
2) Improper setting of
sensor type
3) Media meandering
To clear error: Head open
and then close
1) Adjust pitch sensor level
2) Use the correct sensor for the
media
3) Clean and adjust the media route
11
HEAD ERROR
ONLINE:
Off
ERROR:
On
1 long
Beep
1) Print head damage
•
Error will be detected
only when head check is
enabled
To clear error: Hold down
FEED button or the
combination of
FEED more than 5 sec. to
disable head check
1) Replace Print head or consult
your SATO reseller or technical
support center
12
MEMORY R/W ERROR ONLINE:
Off
ERROR:
Blinks
1 long
Beep
1) Memory writing error
To clear error: Power Off
1) Confirm if Flash ROM memory is
installed
2) Replace the memory board.
13
MEMORY FULL
ONLINE:
Off
ERROR:
Blinks
1 long
Beep
1) Memory over capacity
To clear error: Power Off
1) Delete unnecessary data
14
DOWNLOAD DATA
ERROR
ONLINE:
Off
ERROR:
On
1 long
Beep
1) Reception of
unauthorized download
data
2) No download area
To clear error: Press FEED
button
1) Check download data
2) Check download data size
15
CUTTER ERROR
ONLINE:
Off
ERROR:
Blinks
3 short
Beeps
1) Media was jammed at the
cutter part
2) Cutter’s blade position is
not correctly sensed.
To clear error: Press FEED
button
1) Clean up the cutter assembly
2) Adjust the belt at cutter part
16
CUT SENSOR ERROR ONLINE:
Off
ERROR:
Blinks
3 short
Beeps
1) The position of cut sensor
is improper.
To clear error: Head open
and then close
1) Adjust the cutter sensor position
or set the paper with specified
size.
Note: Pressing EJECT button while
this error message is shown will
perform cutting motion once.
No.
ERROR DISPLAY
LED
BUZZER
ERROR CONDITION
CORRECTIVE ACTION
Содержание TG308
Страница 1: ...Service Manual For printer model TG3 Series www satoamerica com PN 9001226 A...
Страница 6: ...Table of Contents Page iv TG3 Series Service Manual This page is intentionally left blank...
Страница 7: ...Section 1 Introduction TG3 Series Service Manual Page 1 1 INTRODUCTION...
Страница 40: ...Section 3 Interface Specifications Page 3 20 TG3 Series Service Manual This page is intentionally left blank...
Страница 120: ...Section 4 Operation and Configuration Page 4 80 TG3 Series Service Manual This page is intentionally left blank...
Страница 230: ...Section 7 Replacement Procedures Page 7 46 TG3 Series Service Manual This page is intentionally left blank...
Страница 251: ...Section 9 Sato Group of Companies TG3 Series Service Manual Page 9 1 SATO GROUP OF COMPANIES...