Diagnostic Control Panel Messages Reference
C-13
3610-A2-GB91-90
July 1999
Table C-9
(2 of 2)
Point-to-Point Dial Backup Error Messages
Message
Action
Condition
Notify NMS
1
DBM:NoDialTone
Yes
No dial tone received from
the network.
Check the PSTN or switched 56 kbps
connections. If conditions are good and
no problem is found, call telephone
company and report the problem.
DBM:No Ringing
No
DBM is not getting ringback
from the other end.
Look for line problems. If conditions are
good and no problem is found, call
telephone company and report the
problem.
DBM:
NotConnected
No
Call attempt failed for
unspecified reasons.
1. Check DBM for proper operation by
running a Device Test.
2. Check the DBM’s configuration
options to ensure that DBM is
enabled.
3. If you cannot correct the problem,
contact your service representative.
DBM:ProtoErr
nn
No
Protocol error (
nn is the error
number) by the 2-wire
Switched 56 DBM.
1. Check the lines. Line quality has
degraded. A call to the central office
to perform diagnostic tests may be
required.
2. If the line quality is good, note the
protocol error number and whether
the DBM was originating or answering
a call, then contact your service
representative.
DBM:
RateMismatch
Yes
The rate in the calling and
called DBM or modem are
not compatible.
Check speed configured in both units.
DBM:SecurityFail
No
Passwords in calling and
called DBM do not match.
1. Make sure that both DBMs have
compatible security options.
2. Make sure that both DBMs have the
proper password.
1
If Yes, an error message is reported to the NMS if the NMS initiated the Dial command.
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