d-Color MF4003/MF3303
L TROUBLESHOOTING > 11. NETWORK FAX ERROR CODE
L-115
11. NETWORK FAX ERROR CODE
11.1 Error code list of the transmission system
Error code
Category
Contents of error
Redial
Corrective action
N10
Connection
error
Server connection error
No
• Check the condition of the other party machine.
• Check the network setting of local machine.
• Ask the network administrator if the network is
operating normally.
N11
Connection
error
Connection declined by the other party
machine
No
Reception is declined. Check the condition of the
other party machine.
N12
Connection
error
Disconnection of the line
Yes
Check to see if there occurs any abnormal condition
with the network, such as the disconnection of a
cable.
N13
Connection
error
No response received from the network
No
• Check the condition of the other party machine.
• Check the network setting of local machine.
• Ask the network administrator if the network is
operating normally.
N14
Connection
error
Mail delivery error
No
Check the condition of the other party machine.
Send it again after waiting for a while.
N15
Remote reset
Connection reset by the other party
machine
Yes
Check the condition of the other party machine.
Send it again after waiting for a while.
N16
Remote busy
Remote machine is busy
Yes
Check the condition of the other party machine.
Send it again after waiting for a while.
N17
LAN access
Communication time out
Yes
Check the condition of the other party machine.
Send it again after waiting for a while.
N18
Network error
Network error
No
• Check the each settings.
• Check to see if there occurs any abnormal
condition with the network, such as the
disconnection of a cable.
• After turning off and on the main power switch,
send it again.
N20
Memory error
Memory overflow
No
• The memory is full.
• Check to see if there is any other job being
handled.
• With the number of transmission sheets
reduced or the resolution for read reduced,
send it again.
N21
Storage error
Storage error
No
• Storage is full.
• Delete unnecessary files.
• With the number of transmission sheets
reduced or the resolution for read reduced,
send it again.
N22
Conversion
error
Conversion error
No
After turning off and on the main power switch, send
it again.
N25
Memory
overflow
Memory overflow
No
• The memory is full.
• Check to see if there is any other job being
handled.
• With the number of transmission sheets
reduced or the resolution for read reduced,
send it again.
N35
Forward TX
A request for transmission has been
received with the NetFAX with the
Function Settings OFF. (A request for
transfer of the IP address FAX while the
IP Address FAX function is being OFF in
the service mode.)
No
-
N36
A request has been received for
transmission of images that cannot be
sent.
No
-
11.2 Error code list of the reception system
Error code
Category
Contents of error
Corrective action
N50
SMTP
reception
SMTP reception error
When the SMTP reception does not start in 60 minutes after
connection for an incoming call, this error may be resulted. Ask the
sender to send it again.
N51
Decode
In excess of the length specified for
reception
Ask the sender to send it again after the length of the text being
reduced.
N52
Decode
In excess of the number of pages
specified for reception
Ask the sender to send it again after the number of text sheets
being reduced.
Y119930-3
Service Manual
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