d-Color MF4003/MF3303
L TROUBLESHOOTING > 9. FAX TROUBLE CODE
L-99
Error
code
Catego
ry
Contents of error
How to correct
Installation position
(Service Mode -> [FAX] -> [Line #])
T01
Mixed
size
transmi
ssion
(Ph.B')
Unable to detect the DIS
(reception ability signal)
from the remote station
by the time of T1 timeout
after it is exchanged to
send the different-sized
pages (PPS-EOM/MCF
exchange)
1. Change the lowest reception sensitivity to -43 dBm.
Change the signal transmission level to -15 dBm.
• [Modem/NCU] -> [Level] -> CD/
SED ON Level
• [Modem/NCU] -> [TxATT] -> PIX
TxATT, TONE/Procedure Signal
TxATT, CED/ANSam TxATT
2. Extend T1 timer.
Extend the response waiting time. (only for amount of
extended T1 timer)
• Increase by +10 seconds.
* If no effect is obtained, return the setting.
• [Communication] -> [TIMER1] ->
T1
• [Network] -> [Network Setting 2] -
> Response Waiting Time
3. If the error occurs on the specific destination, avoid the
mixed size transmission. (Due to issues on remote station)
-
T02
Sendin
g
(Ph.B)
A DCN is received when
the remote station is
disconnected first due to
T1 timeout and etc.
1. Change the lowest reception sensitivity to -43 dBm.
Change the signal transmission level to -15 dBm.
• [Modem/NCU] -> [Level] -> CD/
SED ON Level
• [Modem/NCU] -> [TxATT] -> PIX
TxATT, TONE/Procedure Signal
TxATT, CED/ANSam TxATT
2. Extend the DCS retransmission interval.
* If no effect is obtained, return the setting.
[Function Parameter]: 000E012D(L1),
000E023D(L2), 000E034D(L3),
000E045D(L4) bit1-0: 00 -> 11
T03
Protocol error (received
unexpected command
during DIS waiting)
1. Extend V.21 signals interval.
• Increase by +20 ms.
* If no effect is obtained, return the setting.
[Function Parameter]: 000E0060
(
×
1ms)
2. Extend the DCS retransmission interval.
* If no effect is obtained, return the setting.
[Function Parameter]: 000E012D(L1),
000E023D(L2), 000E034D(L3),
000E045D(L4) bit1-0: 00 -> 11
T05
As an analysis result of
received DIS signal, the
remote station has no
reception ability.
1. Place an sufficient interval, and send again. (since the
remote station may be unable to receive fax temporarily)
-
2. It cannot be dissolved by settings, so acquire a log.
(since an error may occur on the DIS received from the
remote station or altered by exchangers in midway)
• Protocol trace list for errors (including remote station)
• Line information for both fax machine and remote
station
• Machine management list (CSV save), activity report
-
T06
A DCN is received when
the remote station is
disconnected first due to
T1 timeout and etc.
Example: Training failure
Example: CSRC host
disconnected first
1. Extend the DCS-TCF delay.
• Increase by +20 ms.
* If no effect is obtained, return the setting.
[Communication] -> [TIMER1] -> DCS-
TCF DELAY
2. Decrease the transmission beginning speed by two
steps.
[Modem/NCU] -> [V17 Send Max
Speed] -> TX Max. Speed
3. Possibility of line defect (Example: FTT occurs frequently
on protocol trace list)
(One case example) Check all CSRC settings such as
device ID, and send again from the initial transmission.)
-
T08
Training failed even at
minimum speed (2400
bps)
1. Extend the DCS-TCF delay.
• Increase by +20 ms.
* If no effect is obtained, return the setting.
[Communication] -> [TIMER1] -> DCS-
TCF DELAY
2. Set the transmission beginning speed to V.29-9600bps.
[Modem/NCU] -> [V17 Send Max
Speed] -> TX Max. Speed
3. Possibility of line defect (Example: FTT occurs frequently
on protocol trace list)
-
T09
Training failed after tried
three times
Example: The remote
station is disconnected
first due to T1 timeout
and etc.
1. Extend the DCS-TCF delay.
• Increase by +20 ms.
* If no effect is obtained, return the setting.
[Communication] -> [TIMER1] -> DCS-
TCF DELAY
2. Decrease the transmission beginning speed by two
steps.
[Modem/NCU] -> [V17 Send Max
Speed] -> TX Max. Speed
3. Decrease the resolution.
-
4. Possibility of line defect (Example: FTT occurs frequently
on protocol trace list)
-
9.13 T1#
Error
code
Catego
ry
Contents of error
How to correct
Installation position
(Service Mode -> [FAX] -> [Line #])
T11
Sendin
g
(Ph.D)
Received a DCN instead
of the response of post
message command
(PPS-EOP/MPS/NULL)
1. Extend the PIX-PMC delay.
• Increase by +20 ms.
(Example: Assumed that the T.38 Gateway could not
analyze signals.)
[Communication] -> [TIMER1] -> PIX-
PMC DELAY
Y119930-3
Service Manual
Содержание d-Color MF 4003
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