d-Color MF4003/MF3303
I SERVICE MODE > 13. State Confirmation
I-71
• If starts by turning ON the main power switch, turn OFF the main power switch.
6.
If [NG] is displayed, carry out procedure “Troubleshooting when NG is detected.”
NOTE
▪ It takes approx. 200 seconds for check if all items are OK.
▪ When the trouble code (C6###, C91##, CE301, CE304) is displayed, the self-diag. (Full) may not complete. In that case, finish the
Self-diag. (Full), and perform the troubleshooting against each trouble code.
▪ When operation is disabled (screen frozen) during displaying the diagnosis result confirmation screen, turn OFF the main power
switch to finish the diagnosis. Wait for 10 sec. or more, and turn ON the main power switch.
▪ If Self-diag. (Full) is started by turning ON the main power switch, it cannot move to Normal Mode or Service Mode. To change the
mode, turn OFF the main power switch, and turn it ON again after 10 seconds.
Auto Execution of Self-diag. (Full)
• Set the [Switch NO.163] to [00000010] at [Bit assignment] and [02] at [HEX assignment] in [Service Mode] -> [System 2] -> [Software
Switch Setting], so that the “Self-diag. (Full)” can be executed automatically when a “trouble code” occurred.
NOTE
▪ If this function is set on a client MFP, make sure to reset the settings after completing an operation check and troubleshooting.
Sequence of Auto Execution of Self-diag. (Full)
1.
Errors are detected. (Trouble codes are displayed, and the MFP stops.)
2.
The MFP reboots automatically. (The MFP reboots automatically up to three times.)
3.
The Self-diag. (Full) is executed automatically.
4.
After completing the Self-diag. (Full), the MFP stops with the self diagnosis screen being displayed.
5.
If [OK] is displayed for all diagnosis items, turn OFF the main power switch to finish the Self-diag. (Full).
6.
If [NG] is displayed, carry out “Procedure (when NG is detected).”
When NG is detected
1.
If [NG] is displayed, the [Error Code] key appears to the self diagnosis screen.
2.
Touch the [Error Code] key to display the [Error Code] screen.
3.
Check the displayed “Error Code”, and turn OFF the main power switch.
4.
Refer to [TROUBLESHOOTING/Error code list], and preform the troubleshooting against each error code.
13.12.3 Self-diag. (Individual)
(1) I2C Check
• To check each item of the I2C individually.
Diagnosis item
Relevant electrical parts
TPM
TPM board (TPMB), CPU board (CPUB), Base board (BASEB)
AUDIO (Control)
CPU board (CPUB), Base board (BASEB)
PS-CPU
CPU board (CPUB), Base board (BASEB)
<Procedure>
1.
Select the desired diagnosis key. (Two or more keys can be selected.)
2.
Press the Start key to start the check procedure.
3.
The check result will be displayed. (OK/NG)
4.
If [OK] is displayed, touch [END].
5.
If [NG] is displayed, execute the Self-diag. (Full).
(2) Sys/Image mem check
• To check each item of system memory and image memory.
<Procedure>
1.
Press the Start key to start the check procedure.
2.
The check result will be displayed. (OK/NG)
NOTE
▪ If a trouble occurs on the memory, the self diagnosis may not complete. In that case, finish the Self-diag. (Full) forcibly,
and perform the troubleshooting against each trouble code.
▪ Turning OFF the main power switch will finish the Self-diag. (Full) forcibly.
3.
If [OK] is displayed, touch [END].
4.
If [NG] is displayed, execute the Self-diag. (Full).
NOTE
▪ NG will also be displayed if no DIMM is mounted. If an additional DIMM is not used, no error occurs even if NG is displayed,
and no troubleshooting is required.
(3) Various USB Check
• To check each item of the USB Device individually.
<Procedure>
1.
Select the desired diagnosis key. (Two or more keys can be selected.)
2.
Press the Start key to start the check procedure.
3.
The check result will be displayed. (OK/NG)
NOTE
•
When checking [USB Device], [NG] will be displayed if the fax board is mounted and the mounting settings are not
enabled.
•
When checking [Keyboard] or [USB Memory], [NG] will be displayed if no device is connected.
1.
If [OK] is displayed, touch [END].
2.
If [NG] is displayed, perform the following procedures.
• If [NG] is displayed for [USB Device], execute the Self-diag. (Full).
• If [NG] is displayed for [Keyboard], perform “TROUBLESHOOTING/ Troubleshooting when NG is detected on keyboard.”
• If [NG] is displayed for [USB Memory], perform the “TROUBLESHOOTING/ when NG is detected on USB memory.”
Y119930-3
Service Manual
Содержание d-Color MF 4003
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