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Use or Disclosure of Data Contained on this Page is Subject to the Copyright Restrictions on the Inside Title Page of this Document -- Rev. 1.5
Chapter 14: Maintaining and Troubleshooting the Arm
Table 33. Troubleshooting - Arm and PI Computer Communication
Problem
Cause
Solution
PI can’t connect to arm and no
LEDs on PC dongle
Dongle failure
1.
Close the PI application
2.
Remove the PC dongle from the USB
port
3.
Insert the PC dongle into the USB port
4.
If no LEDs on PC dongle, replace the
PC dongle
5.
Open the PI application
6.
Discover and select MAC
PI can’t connect to arm and
•
PC dongle green LED on solid
•
PC dongle yellow LED off
Dongle
communication
failure
1.
Close the PI application
2.
Remove the PC dongle from the USB
port
3.
Insert the PC dongle into the USB port
4.
Open the PI application
5.
Discover and select MAC
PI can’t connect to arm and
•
PC dongle green LED on solid
•
PC dongle yellow LED
flashing
Dongle
communication
failure
1.
Close the PI application
2.
Remove the PC dongle from the USB
port
3.
Insert the PC dongle into the USB port
4.
Open the PI application
5.
Discover and select MAC
PI can’t connect to arm and
•
PC dongle green LED on solid
•
PC dongle yellow LED on
solid
Dongle
communication
failure
1.
Close the PI application
2.
Remove the PC dongle from the USB
port
3.
Insert the PC dongle into the USB port
4.
Open the PI application
5.
Discover and select MAC