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Use or Disclosure of Data Contained on this Page is Subject to the Copyright Restrictions on the Inside Title Page of this Document -- Rev. 1.5
Chapter 14: Maintaining and Troubleshooting the Arm
Cannot change grips
Hand is not fully open
1.
Put the arm into Hand Mode
2.
Fully open the hand
3.
Change grips
Input device not working
1.
Power the arm off
2.
Replace the input device
3.
Power the arm on
4.
Use PI to check the thresholds and
gains for the new input device and
adjust if necessary
Table 31. Troubleshooting - Arm Function
Problem
Cause
Solution
Table 32. Troubleshooting - Power and Battery Charging
Problem
Cause
Solution
Arm does not power on
Internal battery too low
1.
Plug the AC Adapter into the forearm
charging port
2.
The charging status icon first blinks
yellow for a few minutes. Wait until the
charging status icon blinks blue.
3.
Power the arm on
External battery too low
1.
Replace the external battery in the hol-
ster with a fully charged one
2.
Power the arm on
External battery not
connected
1.
Check that the external battery is proper-
ly seated in the holster
2.
Check and tighten the cables between
the arm and the holster
3.
Power the arm on
Internal Battery Charging
Charging Status Icon Blinking
Yellow
Internal battery charging
paused
1.
Move the arm to a cooler location
2.
Wait up to 2 hours. You can keep the
arm on and the AC adapter connected
while waiting.
3.
Charging should continue on its own. If
it does not, contact Technical Support.
See