Troubleshooting
Memory Problems
Action
The amount of memory
displayed is less than the
amount of memory
installed.
The amount of available memory shown might be
somewhat less than expected because of basic
input/output system (BIOS) shadowing in random
access memory (RAM).
Verify that:
1. The memory modules are properly seated and
securely connected.
2. You have installed the correct type of memory for
your server (see “Working with Memory Modules”
on page 63).
3. If you added or removed memory, you updated the
memory configuration with the
Configuration/Setup Utility program. For
information about using the Configuration/Setup
Utility program, see “Using the
Configuration/Setup Utility Program” on page 28.
If the problem persists, run the memory test from the
diagnostic program that comes with your server. (See
“Running the Diagnostic Test Programs” on page 124
for additional information.) The system might have
detected a defective DIMM and automatically
reallocated memory to enable your server to continue
to operate.
If the problem cannot be isolated and corrected, have
the system serviced.
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