Troubleshooting
CD-ROM Drive
Problems
Action
The CD is not working
properly.
Follow the instructions in “Using the CD-ROM Drive”
on page 20 for using the CD-ROM drive, handling a
CD, and loading a CD.
Clean the CD by wiping it with a soft, lint-free cloth,
from the center of the CD to the outer edge. Do not
clean the CD in a circular pattern. This can cause loss
of data.
If this does not correct the problem, clean the
optical-head lens. Discs for cleaning the lens are
available from your place of purchase.
If a problem still exists, have the system serviced.
The CD-ROM drive tray
is not working.
The system must be turned on. If the system is on and
the tray does not slide out of the drive when you press
the Eject/Load button, insert one end of a large paper
clip into the emergency-eject hole located above and to
the left of the CD-ROM drive in-use light.
Note: In some models, you might have to remove the
front bezel from the CD-ROM drive to access the
emergency-eject hole.
If the drive still does not work correctly, have the
system serviced.
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Netfinity 3500 User's Handbook
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