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Chapter 6. Getting Help, Service, and Information

If you need help, service, technical assistance, or just want more
information about IBM products, you will find a wide variety of
sources available from IBM to assist you.

For example, IBM maintains pages on the World Wide Web where
you can get information about IBM products and services, find the
latest technical information, and download device drivers and
updates. Some of these pages are:

http://www.ibm.com

Main IBM home page

http://www.pc.ibm.com

IBM Personal Computer
home page

http://www.us.pc.ibm.com/desktop/

IBM Commercial Desktop
home page (U.S.)

http://www.us.pc.ibm.com/server/

IBM PC Server and Netfinity
Server home page (U.S.)

http://www.us.pc.ibm.com/options/

IBM Options home page
(U.S.)

You can select a country-specific Web site from these pages.

Help is also available from bulletin boards and online services, as
well as by fax and telephone. This section provides information
about these sources.

Services available and telephone numbers listed are subject to
change without notice.

This chapter contains:
Before You Call for Service

. . . . . . . . . . . . . . . . . . . . .

184

Getting Customer Support and Service

. . . . . . . . . . . . . .

184

Using Electronic Support Services

. . . . . . . . . . . . . . . .

185

Using the World Wide Web

. . . . . . . . . . . . . . . . . . .

186

Getting Information by Fax

. . . . . . . . . . . . . . . . . . . .

186

Getting Help by Telephone

. . . . . . . . . . . . . . . . . . . .

187

Getting Help Around the World

. . . . . . . . . . . . . . . .

188

Purchasing Additional Services

. . . . . . . . . . . . . . . . . . .

188

Enhanced PC Support Line

. . . . . . . . . . . . . . . . . . . .

188

900-Number Operating System and Hardware Support Line

189



Copyright IBM Corp. 1998

183

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Содержание Netfinity 3500

Страница 1: ...Netfinity 3500 User s Handbook...

Страница 2: ......

Страница 3: ...Netfinity 3500 User s Handbook IBM...

Страница 4: ...s described in this publication at any time This publication was developed for products and services offered in the United States of America and the United Kingdom It is possible that this publicatio...

Страница 5: ...g Started 15 Arranging Your Workspace 16 Using the Stabilizing Feet 19 Using the CD ROM Drive 20 Before You Install Software 22 Chapter 3 Configuring Your Server 23 Configuration Overview 24 The Confi...

Страница 6: ...ubleshooting 157 Checking the System for Damage 177 Replacing the Battery 179 Chapter 6 Getting Help Service and Information 183 Before You Call for Service 184 Getting Customer Support and Service 18...

Страница 7: ...tor Pin Number Assignments 105 8 USB Port Connector Pin Number Assignments 106 9 Ethernet Connector Pin Number Assignments 107 10 Ethernet Controller Messages 154 11 Server Identification Numbers 194...

Страница 8: ...vi Netfinity 3500 User s Handbook...

Страница 9: ...s to devices In the U K by law the power cord must be disconnected after the telephone line cable 2 In the U K by law the telephone cable must be connected after the power cord 1 2 1 Electrical curren...

Страница 10: ...que provenant des c bles d alimentation t lephoniques et de transmission peut pr senter un danger Pour viter tout risque de choc lectrique connectez et d connectez ces c bles comme indiqu ci dessous l...

Страница 11: ...ble Dispose of the battery as required by local ordinances or regulations ATTENTION Danger d explosion en cas de remplacement incorrect de la batterie Remplacer uniquement par une batterie IBM de type...

Страница 12: ...e drive is certified to conform to the requirements of the International Electrotechnical Commission IEC 825 and CENELEC EN 60 825 for Class 1 laser products When a CD ROM drive is installed note the...

Страница 13: ...rmes indiqu es dans le sous chapitre J du DHHS 21 CFR relatif aux produits laser de classe 1 Dans les autres pays elle est certifi e tre un produit laser de classe 1 conforme la norme IEC 825 CAUTION...

Страница 14: ...Laser Compliance Statements xii Netfinity 3500 User s Handbook...

Страница 15: ...ion conflicts Chapter 4 Installing Options contains instructions for installing and removing options such as memory adapters and internal drives Instructions for connecting external options are also i...

Страница 16: ...ovides a description of the cables that you can use to connect the server to an Ethernet IEEE Standard 802 3 network Appendix B Product Warranties and Notices contains warranty information notices and...

Страница 17: ...les and installing an operating system The IBM Netfinity 3500 Hardware Maintenance Manual Supplement is available for purchase This manual contains error codes advanced diagnostic procedures and a par...

Страница 18: ...vailable for purchase from IBM For a list of publications available in your country In the U S Canada and Puerto Rico call 1 800 879 2755 In other countries contact your IBM reseller or IBM marketing...

Страница 19: ...he World Wide Web you can obtain up to date information about your Netfinity 3500 server model and other IBM server products at the following World Wide Web address http www us pc ibm com server Your...

Страница 20: ...possible injury while moving or lifting the server ask another person to help you This chapter contains Features at a Glance 3 What Your IBM Netfinity 3500 Server Offers 4 Reliability Availability and...

Страница 21: ...t Standard One dedicated Accelerated Graphics Port AGP slot for video adapter Expansion Bays One 3 5 inch or 5 25 inch drive bay Four 3 5 inch drive bays Number of bays available for expansion varies...

Страница 22: ...rk environment support Your server supports various network environments Your Netfinity 3500 server comes with a 10 100 Mbps Ethernet controller on the system board This Ethernet controller has an int...

Страница 23: ...standard features of your server You can also use these programs to test some external devices For more information see Running the Diagnostic Test Programs on page 124 Your IBM Netfinity 3500 server...

Страница 24: ...all computer system interface SCSI configuration programs Built in menu driven setup programs Menu driven diagnostic programs on CD ROM Power on self test POST Customer support center 24 hours per day...

Страница 25: ...ors The most commonly used controls and status indicators are on the front of your server Server Controls S o c k e t 7 S o c k e t 7 Diskette Eject Button CD ROM Eject Load Button Power Switch Chapte...

Страница 26: ...ff the power If power must be turned off during POST press and hold the power switch for 5 seconds or disconnect the power cord After POST the power switch works normally unless the server is in a han...

Страница 27: ...isk Drive In Use Light This light comes on when your server is accessing a SCSI hard disk drive If this light remains illuminated it might indicate that either the SCSI bus or the system microprocesso...

Страница 28: ...ng a monitor keyboard mouse and printer For more information on the ports and their specific technologies see Connecting External Options on page 97 At the rear of your server is a panel that provides...

Страница 29: ...CI Slot 6 ISA SCSI Device Power Connector The server power cable connects here Mouse Connector The mouse cable connects here This connector is sometimes called the auxiliary device port Universal Seri...

Страница 30: ...erver to external devices such as stereo powered speakers with built in amplifiers headphones multimedia keyboards or the audio line in jack on a stereo system To hear audio you must connect one of th...

Страница 31: ...s here Expansion Slots Cables to the external connectors on installed ISA and PCI adapters connect here For information about expansion slots and adapters see Working with Adapters on page 59 Note The...

Страница 32: ...Input Output Connectors 14 Netfinity 3500 User s Handbook...

Страница 33: ...package for details about installing an operating system and other software See Chapter 4 Installing Options on page 51 for instructions on installing hardware in your server If you have not already...

Страница 34: ...ence The backrest and seat should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel t...

Страница 35: ...ng changes throughout the day Where it is impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the c...

Страница 36: ...to the monitor printer and other devices might determine the final placement of your server When arranging your workspace Avoid the use of extension cords When possible plug the server power cord dir...

Страница 37: ...four feet a quarter turn away from the server Then carefully position the server on its feet When you need to access the inside of the server to install options you might find it easier to place the s...

Страница 38: ...erver where the following conditions exist High temperature High humidity Excessive dust Excessive vibration or sudden shock An inclined surface Direct sunlight Do not insert any object other than a C...

Страница 39: ...e tray open 2 Place the CD in the tray with the label facing up 3 Close the tray by pressing the Eject Load button or by gently pushing the tray forward When the tray is closed the CD ROM drive in use...

Страница 40: ...rverGuide package 2 Use the tables provided in Chapter 7 Server Records and Specifications on page 193 to record the server serial number model number and type number If you installed options also upd...

Страница 41: ...Configuration Overview 24 The Configuration Setup Program 26 Using the Configuration Setup Utility Program 28 System Summary 29 Product Data 30 Devices and I O Ports 30 Start Options 31 Date and Time...

Страница 42: ...w us pc ibm com compat Jumpers and switches are used to define certain configuration values on the system board adapters and other devices For details about system board jumper and switch settings see...

Страница 43: ...ration The following actions are typically but not always required to configure your server 1 Run the Configuration Setup Utility program and record the current configuration settings See The Configur...

Страница 44: ...program if you receive an error message instructing you to do so If you installed or removed SCSI devices run the SCSISelect Utility program see Using the SCSISelect Utility on page 46 Review this ch...

Страница 45: ...have set both an administrator and a power on password you can enter either one However to change any settings in the Configuration Setup Utility program you must enter the administrator password If...

Страница 46: ...t Settings Exit Setup Configuration Setup Utility Select Option Pressing F1 displays Help information for a selected menu item In the Configuration Setup Utility program menus you can accept the confi...

Страница 47: ...red option then press Enter Note The choices on some menus might differ slightly depending on the BIOS version that comes with your server Use the following commands to navigate through the screens an...

Страница 48: ...ave special hardware or software that requires you to change these assignments Select the Devices and I O Ports choice to view or change the assignments for devices and input output ports You can add...

Страница 49: ...ver it checks the drives as it looks for the operating system The order in which the system checks the drives is the drive startup sequence Note The hard disk drive is the default startup device when...

Страница 50: ...sswords and securing IDE devices and diskette drives Using the Power On Password Menu The power on password can deter unauthorized access to the system When you set the power on password you can choos...

Страница 51: ...perating system does not display an error or stop operating when the mouse port is disabled If you enter a password the keyboard will unlock but the mouse connected to the mouse port will remain disab...

Страница 52: ...place 3 Enter your password again 4 At Password Prompt select Off On or Dual Press the Left Arrow or Right Arrow key to toggle between selections Note If Update POST BIOS from network is enabled you c...

Страница 53: ...cord of the password in a safe place 3 Enter your password again 4 Define the Power On Password Changeable by User field Choices are Yes The power on password can be changed without entering the admin...

Страница 54: ...eatures With enhanced security your administrator password and drive startup sequence are stored in a highly protected nonvolatile security EEPROM module When your administrator password and drive sta...

Страница 55: ...date information about your server model access the home page for your server at the following address http www us pc ibm com server 2 Turn on the server If it is already turned on you must turn it o...

Страница 56: ...have access to the IDE devices and diskette drives To disable access to the IDE devices and diskette drives 1 Select Secure IDE Devices and Diskette Drives from the System Security menu then press En...

Страница 57: ...screen carefully Use the Left Arrow or Right Arrow key to select a menu choice Cache Control Select this choice to define the microprocessor cache state as enabled or disabled ROM Shadowing Select thi...

Страница 58: ...he server during startup When you install or remove Plug and Play adapters this information is interpreted by the BIOS which supports Plug and Play technology If the required resources are available t...

Страница 59: ...hey are inactive for a specified length of time You can also specify options to automatically start the server Attention The ACPI BIOS Mode feature is the only available Power Management feature The A...

Страница 60: ...guration error is detected a configuration error message appears after the server completes POST and before the operating system is loaded You can bypass the error by pressing Esc while the error mess...

Страница 61: ...4 Change system board jumpers or switches See Preparing to Add Options on page 56 for instructions for removing the cover Then refer to the system board diagram inside your server 5 Remove the device...

Страница 62: ...standard Ethernet 10BASE T Fast Ethernet 100BASE TX half duplex HDX or full duplex FDX This process is also known as auto negotiation This auto negotiation occurs without requiring software interventi...

Страница 63: ...t mixed Ethernet and Fast Ethernet systems also can be designed and implemented The bandwidth required at each workstation connected to a server is generally far less than the bandwidth required at th...

Страница 64: ...thernet adapter be sure to run the Ethernet diagnostics and record the server s Ethernet configuration information before you install the adapter Using the SCSISelect Utility Your server comes with a...

Страница 65: ...re View Host Adapter Settings To view or change the SCSI controller settings select Configure View Host Adapter Settings and follow the directions on the screen Note On this menu the SCSI controller i...

Страница 66: ...nced configuration options These options include enabling support for large hard disk drives and support for drives with UltraSCSI speed To reset the SCSI controller defaults press F6 then follow the...

Страница 67: ...m a low level format on hard disks Depending on the hard disk capacity the low level format program could take up to two hours When To Use the Format Disk Program Use the Format Disk program When you...

Страница 68: ...t Disk then follow the instructions on the screen Note Hard disks normally contain more tracks than their stated capacity to allow for defective tracks A message appears on the screen if the defect li...

Страница 69: ...dapters 61 Working with Memory Modules 63 Memory Configuration 65 Installing or Removing Memory Modules 66 Installing or Removing Internal Drives 69 Expansion Bays 69 Drive Specifications 71 Types of...

Страница 70: ...Adding Security Options 108 Installing a U Bolt and Security Cable 109 Completing the Installation 113 Updating the Server Configuration 115 52 Netfinity 3500 User s Handbook...

Страница 71: ...ets for your server monitor and any other options you intend to install Place your server in a location that is dry Rain or spilled liquids might damage your server Have a supply of 2 MB 1 44 MB forma...

Страница 72: ...your server you must disconnect the telephone line from the server before unplugging any power cords also known as power cables When reassembling your server you must reconnect the telephone line afte...

Страница 73: ...pters the processor board and memory modules by the edges Never touch any exposed circuitry Prevent others from touching components When you are installing a new option touch the static protective pac...

Страница 74: ...njury while moving or lifting the server ask another person to help you Disconnecting Cables and Removing the Cover 1 Remove any media diskettes or CDs from the drives then turn off all attached devic...

Страница 75: ...erver Notes a For more information about the rear connectors see Input Output Connectors on page 10 b For more information about ports including universal serial bus USB see Connecting External Option...

Страница 76: ...ht need to remove adapters drives and cables that impede your access to components on the system board You also need to access the system board before you can install or remove such options as adapter...

Страница 77: ...ug and Play technology which enables the server to automatically configure the adapter provided that the required resources are available Refer to the instructions that come with your adapter to deter...

Страница 78: ...ll length adapters in expansion slots 3 through 6 3 If you have high performance PCI adapters such as RAID adapters install them in expansion slots 3 4 or 5 Do not use slot 2 for high performance PCI...

Страница 79: ...an illustration of the expansion slots on the rear of the server 2 If you remove an adapter be sure to reassign the system resources as available for ISA legacy adapters See ISA Legacy Resources on pa...

Страница 80: ...it with the expansion slot Note When installing full length adapters in slots 3 through 6 align the end of the adapter with the card guide on the fan housing When you remove an adapter you must press...

Страница 81: ...odules Adding system memory to your server can make programs run faster You can increase the amount of system memory by installing options called memory modules The maximum amount of system memory you...

Страница 82: ...IMMs 4 The server supports 32 MB 64 MB and 128 MB DIMMs 5 When you are installing memory modules install them in adjacent connectors with no vacant memory connectors in between 6 If you are installing...

Страница 83: ...ver The contents of this table and additional information can be found on a label located inside your server Again alternate configurations are possible Note The values in Table 1 are represented in m...

Страница 84: ...g the System Board on page 58 Notes 1 Each memory connector contains two keys dividers which are used to assure that a memory module can be installed only in the correct position 2 A retaining clip at...

Страница 85: ...k open 4 Touch the static protective package containing the DIMM to any unpainted metal surface in the server then remove the DIMM 5 Position the DIMM above the connector so that the two notches on th...

Страница 86: ...e server the system displays POST error 164 Start the Configuration Setup Utility program and select Save Settings 7 To install another DIMM repeat steps 3 through 6 on page 67 8 If you want to instal...

Страница 87: ...Expansion Bays Internal drives are installed in bays The bays are referred to as bay 1 bay 2 and so on Your server comes with one 3 5 inch 1 44 MB diskette drive one 5 25 inch CD ROM drive and in some...

Страница 88: ...Drive The 3 5 inch 1 44 MB3 diskette drive uses 1 MB unformatted or 2 MB unformatted diskettes Your server comes with an IDE CD ROM drive installed in bay 1 and a 3 5 inch diskette drive installed in...

Страница 89: ...y installed in bay 2 If you are installing a 5 25 inch drive in bay 2 you must first remove the conversion kit 5 Removable media include CD ROMs optical discs diskettes and tapes However the server on...

Страница 90: ...IDE signal cable has three connectors One of these connectors is attached to the CD ROM drive one is a spare and the third attaches to the primary IDE connector on the system board One signal cable ha...

Страница 91: ...bordinate device otherwise some of the IDE devices might not be recognized by the system The primary or secondary designation is determined by switch or jumper settings on each IDE device In this serv...

Страница 92: ...ontroller communicates with only one device at a time the priority of a device is based on its SCSI identification ID The highest priority IDs are 7 to 0 the lowest priority IDs are 15 to 8 If you ins...

Страница 93: ...ID of the first printer appears in the SCSI device configuration as PUN 2 LUN 0 The IDs of the other printers are PUN 2 LUN 1 PUN 2 LUN 2 on up to PUN 2 LUN 7 Termination Requirements All Netfinity 35...

Страница 94: ...tion of an option 1 Remove the server cover see Preparing to Add Options on page 56 2 Choose the bay in which you want to install the drive Refer to Table 2 on page 71 for the drive types and sizes av...

Страница 95: ...gh 4 a If the drive that you are installing has removable media remove the bay panel from the drive bay by using a flat blade screwdriver to pry the tab on the left edge of the panel as shown Chapter...

Страница 96: ...release the tab on the left edge as shown c Disconnect the power and signal cables attached to the drives in the upper drive bracket Note If an additional cable audio is connected to the CD ROM drive...

Страница 97: ...acket to the rear approximately 25 mm 1 0 in then slide it sideways until it is out of the server f If the drive that you are installing has removable media remove the static shield from the drive bay...

Страница 98: ...p on the rear and slide it out c If necessary disconnect the power and signal cables attached to the drives in the lower drive bracket d Continue with step 6 6 Touch the static protective bag containi...

Страница 99: ...ves in Bays 1 through 4 This section gives the procedure for installing a drive in bays 1 through 4 If you want to remove a drive skip steps 2 through 4 on page 82 and step 6 on page 82 Before you beg...

Страница 100: ...ng the drive Follow the instructions in the documentation that comes with the drive 4 Using the instructions that come with the drive together with these instructions verify that any switches or jumpe...

Страница 101: ...then place the drive on the tray Note These are captive screws therefore they cannot be removed b Align the screw holes on the sides of the drive with the screw holes on the sides of the tray then tig...

Страница 102: ...disconnected in step 4c on page 78 Note In some models the CD ROM drive has three connectors Be sure to reconnect the appropriate cables to all three connectors 11 If you want to install or remove an...

Страница 103: ...that are already installed in the server To install a drive in bays 5 and 6 1 Remove the server cover see Preparing to Add Options on page 56 2 Remove the lower drive bracket as described in step 5 o...

Страница 104: ...comes with a drive installed in bay 6 two screws are attached to each side of the drive assembly If you remove a drive from bay 6 and install another drive in that bay use the screws that come with th...

Страница 105: ...side up before you slide it into the bay If your server is an open bay model when you install the four screws that come with the drive attach them to the drive from the bottom 6 Reinstall the lower d...

Страница 106: ...80 8 To install a drive in bays 1 through 4 go to Installing or Removing Drives in Bays 1 through 4 on page 81 9 If you want to install or remove any other options do so now Otherwise go to Completing...

Страница 107: ...essor your Netfinity 3500 server can operate as a symmetric multiprocessing SMP server With SMP certain operating systems and application programs can distribute the processing load between microproce...

Страница 108: ...Help Service and Information on page 183 for the appropriate World Wide Web addresses and bulletin board telephone numbers Obtain an SMP operating system optional For a list of supported operating sys...

Страница 109: ...mes with an attached heat sink The microprocessor plugs into the primary microprocessor socket on the system board and is stabilized with a plastic bracket attached to the system board The type of hea...

Страница 110: ...the holes on the rear of the server c Press the levers down toward the bottom until they unlock d Slide the air baffle away from the rear of the server e Tilt the air baffle toward the microprocessor...

Страница 111: ...r socket primary or secondary on the system board See the illustration in System Board Illustration on page 203 b Place your index fingers on the small retainer tabs on the top of the microprocessor P...

Страница 112: ...7 to install the replacement microprocessor 5 Locate the secondary microprocessor socket on the system board See the illustration in System Board Illustration on page 203 6 Remove the terminator card...

Страница 113: ...llustration in step 4b on page 93 9 Align the new microprocessor with the appropriate connector primary or secondary on the system board and slide it into the guides Press the microprocessor down unti...

Страница 114: ...r 13 Go to Table 13 on page 196 to update the microprocessor information then return here 14 Since you installed a new microprocessor in your server you must reconfigure your server Follow the procedu...

Страница 115: ...tion in this section supplements the instructions that come with the external option Use the instructions that come with the option to prepare it for installation Adding a Hot Swap Storage Expansion E...

Страница 116: ...ow 8 bit devices to your server you must purchase a SCSI 68 pin to 50 Pin Converter that will enable the connection of the device to the cable that comes with your server It is good practice not to ex...

Страница 117: ...seller or IBM marketing representative Attaching External Options To attach an external option 1 Turn off the server and all attached devices 2 Follow the instructions that come with the option and th...

Страница 118: ...the serial port connectors The pin number assignments conform to the industry standard Table 3 Serial Port Connector Pin Number Assignments Pin Signal Pin Signal 1 Data carrier detect 6 Data set ready...

Страница 119: ...hanced Parallel Port EPP Extended Parallel Port ECP Table 4 shows the pin number assignments for the parallel port connector The signal names for all three modes are shown SSP and ECP signal names are...

Страница 120: ...gnments for the video port connector Table 5 Video Port Connector Pin Number Assignments Pin Signal 1 Red 2 Green or monochrome 3 Blue 4 Not connected 5 Ground 6 Red ground 7 Green ground or monochrom...

Страница 121: ...device can be a mouse or other pointing device 6 4 2 1 3 5 Table 6 shows the pin number assignments for the keyboard and auxiliary device port connectors Table 6 Keyboard and Auxiliary Device Port Con...

Страница 122: ...68 pin 16 bit cable is installed in your server This cable is connected to the internal connector for the 16 bit UltraSCSI controller You can use this cable to install additional SCSI devices in your...

Страница 123: ...11 Ground 45 Data 5 12 Ground 46 Data 6 13 Ground 47 Data 7 14 Ground 48 Data P0 15 Ground 49 Reserved 16 Ground 50 PRSN 17 Terminal power 51 Terminal power 18 Terminal power 52 Terminal power 19 Res...

Страница 124: ...single USB connector into multiple attachment points A hub has multiple ports where peripherals can be attached USB provides 12 megabits per second Mbps bandwidth with a maximum of 63 peripherals and...

Страница 125: ...the network must be Category 5 or higher to meet various standards including electromagnetic compatibility See Configuring the Ethernet Controller on page 44 for additional information about the Ethe...

Страница 126: ...defining two levels of password protection restricting diskette access and defining a system owner s name Implementing these security measures helps you to ensure the integrity of the data and progra...

Страница 127: ...server Before you begin Obtain the following A flat blade screwdriver An adjustable wrench A 19 mm 3 4 in U bolt or wire rope similar to National Manufacturing No 3230 Stock No 176 735 Threaded nuts...

Страница 128: ...g Security Options 1 Remove the server cover see Preparing to Add Options on page 56 2 Use a tool such as a screwdriver to remove the two metal knockouts Metal Knockouts 110 Netfinity 3500 User s Hand...

Страница 129: ...ely sized or adjustable wrench 4 If you have completed installing the U bolt and do not want to install any other internal options replace the server cover and reconnect all external cables and power...

Страница 130: ...bject that is not a part of or permanently secured to the building structure or foundation and from which it cannot be removed then fasten the cable ends together with a lock The following illustratio...

Страница 131: ...ve been reassembled correctly and that no tools or loose screws are left inside your server 2 Clear any cables that might impede the replacement of the cover 3 Install the side cover a Align the top a...

Страница 132: ...d you are not in the United Kingdom reconnect the telephone line to the wall outlet and the server and plug the power cords into properly grounded electrical outlets If you are in the United Kingdom p...

Страница 133: ...se the Configuration Setup Utility program to save those changes However if a resource conflict arises after an ISA legacy adapter is installed or removed you must manually update the server configura...

Страница 134: ...rivers are required and if so how to install them In most situations ServerGuide automatically installs your device drivers during the operating system installation process Also the video SCSI and Eth...

Страница 135: ...s 121 Error Messages 121 Troubleshooting Charts 122 Installing Files from Option Diskettes 123 Running the Diagnostic Test Programs 124 Power On Self Test POST Messages 125 POST Message Table 129 Powe...

Страница 136: ...ingle problem can cause several error messages to occur When this happens work to correct the cause of the first error message After the cause is corrected the other error messages probably will not o...

Страница 137: ...are from software that you have installed on your hard disk The programs run independently of the operating system and must be run either from CD or diskette This method of testing is generally used w...

Страница 138: ...ry being tested appear in the top left corner of the screen until the total amount of memory in the system is reached Options for running a quick POST or accessing the Configuration Setup Utility prog...

Страница 139: ...eed to have your system serviced POST Beep Codes POST also generates beep codes to indicate successful completion or the detection of an error One beep and the startup of the operating system or appli...

Страница 140: ...r information about these messages Diagnostic Error Messages Diagnostic error messages occur when a test finds a problem with the server hardware The messages present text information that can be used...

Страница 141: ...izing and activating the options Until you install the necessary files the new device or adapter might cause error messages If your optional device or adapter comes with a diskette you might need to i...

Страница 142: ...diagnostic and utility programs remove the CD from the CD ROM drive and turn off the server 2 Do not discard this CD Store it in a safe place for later use Make a backup copy of the IBM Enhanced Diag...

Страница 143: ...power on password and have the password prompt set to On or Dual a password prompt appears If you have set both power on and administrator passwords you can type either of the passwords at the passwor...

Страница 144: ...is probably malfunctioning If you made a change continue here If you did not make a change go to the Attention section that follows step 5d To use the Configuration Setup Utility program do the follo...

Страница 145: ...POST error message and then the Configuration Setup Utility program will again start automatically You will not get an error message if you select Save Settings and then exit from the Configuration Se...

Страница 146: ...to Chapter 6 Getting Help Service and Information on page 183 Problem Go to After more than one beep application program or operating system appears Running the Diagnostic Test Programs on page 124 P...

Страница 147: ...necessary to remove the server cover first read Electrical Safety on page 54 Handling Static Sensitive Devices on page 55 and Preparing to Add Options on page 56 for important safety information and i...

Страница 148: ...occurred Action Have the system serviced 151 A real time clock RTC error occurred Action Have the system serviced 161 The battery on the system board is dead CAUTION The lithium battery presents a fir...

Страница 149: ...urning on the server 2 Verify that all devices are properly installed and securely connected 3 If you added removed or changed the location of a device or if you erased passwords you must save the new...

Страница 150: ...emory is not installed correctly reseat the memory modules 2 If you added or removed memory you must save the new configuration in the Configuration Setup Utility program Run the Configuration Setup U...

Страница 151: ...during the memory test This error can be caused by Incorrectly installed memory A failing memory module A system board failure Action 1 If you just installed memory verify that the new memory is corre...

Страница 152: ...the diskette drive and diskette drive controller This error can be caused by a loose or incorrectly connected cable a failing drive or a failing system board Note You can use the server but one or mor...

Страница 153: ...Setup Utility program correctly reflects the number of diskette drives that you have installed If the drive information is not correct change it For information on using the Configuration Setup Utilit...

Страница 154: ...y program See Using the Configuration Setup Utility Program on page 28 for additional information and instructions on saving the configuration If the problem cannot be isolated and corrected have the...

Страница 155: ...tion Setup Utility program see Using the Configuration Setup Utility Program on page 28 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings ref...

Страница 156: ...information on using the Configuration Setup Utility program see Using the Configuration Setup Utility Program on page 28 2 Make sure that the switches on all ISA legacy adapters are set correctly For...

Страница 157: ...up Utility program see Using the Configuration Setup Utility Program on page 28 2 If the I O port resource settings are correct the PCI adapter might be defective Have the system serviced 3 Make sure...

Страница 158: ...Setup Utility program see Using the Configuration Setup Utility Program on page 28 2 If the memory address settings are correct the PCI adapter might be defective Have the system serviced 3 Make sure...

Страница 159: ...ters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters 3 If all memory addresses are being used by ISA legacy adapters you migh...

Страница 160: ...Utility program see Using the Configuration Setup Utility Program on page 28 2 Make sure that the switches on all ISA legacy adapters are set correctly For information about switch settings refer to t...

Страница 161: ...r information on using the Configuration Setup Utility program see Using the Configuration Setup Utility Program on page 28 2 Make sure that the switches on all ISA legacy adapters are set correctly F...

Страница 162: ...ity program see Using the Configuration Setup Utility Program on page 28 2 If the I O port resource settings are correct the Plug and Play adapter might be defective Have the system serviced 3 Make su...

Страница 163: ...tup Utility program see Using the Configuration Setup Utility Program on page 28 2 Make sure that the switches on all ISA legacy adapters are set correctly For information about switch settings refer...

Страница 164: ...n on using the Configuration Setup Utility program see Using the Configuration Setup Utility Program on page 28 2 Make sure that the switches on all ISA legacy adapters are set correctly For informati...

Страница 165: ...e all Plug and Play adapters that are not required for system startup and reinstall them one at a time powering on after each is reinstalled When message 1855 displays replace the adapter that you jus...

Страница 166: ...ion on using the Configuration Setup Utility program see Using the Configuration Setup Utility Program on page 28 2 Make sure that the switches on all ISA legacy adapters are set correctly For informa...

Страница 167: ...that the primary IDE or SCSI cable is properly installed and securely connected 3 Make sure that all adapters are installed correctly For instructions on adding adapters see Installing or Removing Ad...

Страница 168: ...of the beep tones will help you to distinguish the beeps POST Beep Code Table For the following beep codes the numbers indicate the sequence and number of beeps For example a 2 3 2 error symptom a bur...

Страница 169: ...controller test failure 2 3 2 Screen memory test in progress or failure 2 3 3 Screen retrace tests in progress or failure 3 1 1 Timer tick interrupt test failure 3 1 2 Interval timer channel 2 test f...

Страница 170: ...n jumper setting Duplicate SCSI IDs in the same SCSI chain A missing or improperly installed SCSI terminator A defective SCSI terminator An improperly installed cable A defective cable Action Verify t...

Страница 171: ...troller record the error message and tell your network administrator about the problem The two most common error messages are RPL ROM ERR 1 5 The integrated Ethernet failed the loopback test RPL ROM E...

Страница 172: ...ed Ethernet controller EEPROM is faulty or not present RPL ROM ERR 106 The integrated Ethernet controller is configured for Plug and Play in a non Plug and Play system RPL ROM ERR 110 The integrated E...

Страница 173: ...32 TFTP open timeout M33 Unknown TFTP parameter operation code M34 TFTP read canceled by keystroke M35 TFTP timeout M38 Cannot open TFTP connection M39 Cannot read from TFTP connection M40 BOOTP cance...

Страница 174: ...MTFTP open timeout M93 Unknown MTFTP parameter operation code M94 MTFTP read canceled by keystroke M95 MTFTP timeout M96 Cannot ARP MTFTP address M98 Cannot open MTFTP connection M99 Cannot read from...

Страница 175: ...ng the troubleshooting charts Remove the software or device that you just added Run the diagnostic programs to determine if your server is running correctly See Diagnostic Test Programs on page 119 fo...

Страница 176: ...for cleaning the lens are available from your place of purchase If a problem still exists have the system serviced The CD ROM drive tray is not working The system must be turned on If the system is on...

Страница 177: ...ontains the necessary files to start the system the CD must be startable Note The CD that comes with your server is startable 6 The CD ROM drive cable is properly installed and securely connected 7 Yo...

Страница 178: ...nd first in the drive 5 The diskette contains the necessary files to start the system the diskette must be startable 6 The diskette drive cable is properly installed and securely connected 7 Your soft...

Страница 179: ...n remains blank have the system serviced Only the cursor appears Have the system serviced The monitor works when you turn on the system but goes blank when you start some application programs Verify t...

Страница 180: ...nitor and the video controller in your server For additional information refer to the documentation that comes with your monitor and the README files for the graphics adapter if applicable The README...

Страница 181: ...diskette drives to prevent diskette drive read write errors c Turn on the monitor 2 An IBM monitor signal cable is properly connected to the monitor and server and that the cable is installed securel...

Страница 182: ...If the problem still exists have the system serviced Intermittent Problems Action A problem occurs only occasionally and is difficult to detect Verify that 1 All cables and cords are connected secure...

Страница 183: ...nd the monitor are turned on 2 The keyboard cable is securely connected to the keyboard connector on the server For the location of the keyboard connector see Input Output Connectors on page 10 If the...

Страница 184: ...you added or removed memory you updated the memory configuration with the Configuration Setup Utility program For information about using the Configuration Setup Utility program see Using the Configur...

Страница 185: ...The cables for all external SCSI options are connected correctly 2 The last option in each SCSI chain or the end of the SCSI cable is terminated correctly 3 Any external SCSI option is turned on You m...

Страница 186: ...ry or an option is changed you must update the configuration For information on using the Configuration Setup Utility program see Using the Configuration Setup Utility Program on page 28 If the proble...

Страница 187: ...ports cannot be accessed or the number of serial buses displayed is less than the number of serial buses installed Verify that 1 Each bus is assigned a unique address 2 Each port is assigned a unique...

Страница 188: ...B ports see Input Output Connectors on page 10 Note Non IBM printer cables might cause unpredictable problems 3 You have assigned the printer port correctly in your operating system or application pro...

Страница 189: ...ition test the power supply If the items above are correct and the test programs found no problem have the server and SCSI expansion enclosure serviced The SCSI Repeater Card used to work but does not...

Страница 190: ...or memory you might have a memory address conflict 2 The software is designed to operate on your system 3 Other software works on your system 4 The software that you are using works on another system...

Страница 191: ...ble If you use the integrated Ethernet controller you must use Category 5 cabling See Appendix A Ethernet Cable Specifications on page 217 for additional information about Ethernet cable requirements...

Страница 192: ...nterrupt conflicts with ISA devices If conflicts are found reserve the ISA interrupts see ISA Legacy Resources on page 40 so that the PCI BIOS will assign another non conflicting PCI interrupt value T...

Страница 193: ...ake sure that you also force the speed to either 10 Mbps or 100 Mbps 8 If you manually configured the duplex mode make sure that you also manually configured the speed If the problem still exists have...

Страница 194: ...The network device driver files might be missing or corrupted reinstall the device drivers see your operating system documentation and your ServerGuide instructions if you used ServerGuide to install...

Страница 195: ...t suffer any damage CAUTION Observe all safety and electrostatic precautions listed in this book to avoid personal injury or damage to your system If the system does not work correctly turn it off and...

Страница 196: ...plug it in and turn on the server If it does not work correctly have the keyboard serviced If liquid gets inside the monitor 1 Turn off the monitor 2 Turn off the server 3 Unplug the monitor from the...

Страница 197: ...currently installed in your server Dispose of the battery as required by local ordinances or regulations and the manufacturer s instructions Note In the U S please call 1 800 IBM 4333 for information...

Страница 198: ...m date and time To replace the battery 1 Locate the battery on the system board see System Board Illustration on page 203 2 Remove the battery a Use one finger to lift the battery clip over the batter...

Страница 199: ...When you turn on the server for the first time after you replace the battery an error message might appear This is normal after battery replacement 5 Start the Configuration Setup Utility program and...

Страница 200: ...Replacing the Battery 182 Netfinity 3500 User s Handbook...

Страница 201: ...erver IBM PC Server and Netfinity Server home page U S http www us pc ibm com options IBM Options home page U S You can select a country specific Web site from these pages Help is also available from...

Страница 202: ...cumentation that comes with your server also contains information about the diagnostic tests that you can perform see Running the Diagnostic Test Programs on page 124 If you receive a POST error code...

Страница 203: ...ble The IBM PC Company Bulletin Board System BBS can be reached 24 hours a day 7 days a week Modem speeds of up to 14400 baud are supported Long distance telephone charges might apply To access the PC...

Страница 204: ...pc ibm com thinkpad http www us pc ibm com options You can select a country specific Web site from these pages Getting Information by Fax If you have a touch tone telephone and access to a fax machin...

Страница 205: ...BM Start Up Support for 90 days after installation This service provides assistance for Setting up your network operating system Installing and configuring interface cards Installing and configuring n...

Страница 206: ...BM hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and name might vary b...

Страница 207: ...nd Server Support Line Network and Server Support is available for simple or complex networks made up of IBM servers and workstations using major network operating systems In addition many popular non...

Страница 208: ...For more information or to purchase these services In the U S call 1 800 772 2227 In Canada call 1 800 465 7999 In all other countries contact your IBM reseller or IBM marketing representative Warrant...

Страница 209: ...reements Availability of the services varies by product For more information about warranty upgrades and extensions In the U S call 1 800 426 4968 In Canada call 1 800 465 7999 In all other countries...

Страница 210: ...Ordering Publications 192 Netfinity 3500 User s Handbook...

Страница 211: ...g requirements the system board layout jumper settings and switch settings This chapter contains Recording the Identification Numbers 194 Recording Installed Devices 195 System Specifications 201 Envi...

Страница 212: ...t the time of shipment they are attached to the back of the server Store the keys in a safe place Locksmiths are not authorized to duplicate these keys If you lose them you must order replacement keys...

Страница 213: ...ite new values later when you update your system configuration Record the types and SCSI IDs for drives or devices attached to your server in the following table If you attach a drive or other device...

Страница 214: ...ette Drive B Not Installed Mouse Installed 1Both microprocessors must have the same cache size and type and the same clock speed Product Data Flash EEPROM Revision Level BIOS Date Devices and I O Port...

Страница 215: ...600x1200 49 Hz interlaced IDE Drives Setup2 IDE CD ROM Drive 0 IDE Hard Disk Drive 1 IDE Hard Disk Drive 2 IDE Hard Disk Drive 3 Audio Setup Audio Support Enabled Audio Output Mode Line Out Ethernet S...

Страница 216: ...tion Enabled Power On Status Disabled Virus Detection3 Disabled 3The Virus Detection test checks for changes to the boot sector Advanced Setup Cache Control L2 Cache State Enabled L2 Cache Size ROM Sh...

Страница 217: ...ocessor Control Processor 0 ID Processor Updating Enabled ISA Legacy Resources Memory Resources DMA Resources I O Port Resources Interrupt Resources Power Management ACPI BIOS Mode Disabled APM4 Disab...

Страница 218: ...28 MB Bank 3 32 MB 64 MB 128 MB Total Memory Record expansion slot configuration information for your server in the following table Table 15 Expansion Slot Configuration Information Slot Type IRQ DMA...

Страница 219: ...kg 33 lb Environment Air temperature System on 10 to 35 C 50 to 95 F at altitude 0 915 m 3000 ft 10 to 32 C 50 to 90 F at altitude 915 2134 m 3000 7000 ft System off 10 to 43 C 50 to 110 F Humidity S...

Страница 220: ...These levels were measured in controlled acoustical environments according to procedures specified by the American National Standards Institute ANSI S12 10 and ISO 7779 and are reported in accordance...

Страница 221: ...ches you will need to know the layout of the system board The following illustration shows the layout of the system board in your server The numbered pointers show the components that are discussed in...

Страница 222: ...Date and time Security features Power management devices Storage devices Keyboard and mouse ISA legacy configuration information Plug and Play configuration information Port assignments I O addresses...

Страница 223: ...tup Utility program record all configuration information Read Electrical Safety on page 54 and Handling Static Sensitive Devices on page 55 Power off the server Remove the server cover see Disconnecti...

Страница 224: ...r switch until POST is nearly complete Unplug the power cord to turn off your server 6 Disconnect the cables remove the server cover and move the jumper back to its normal position pins 1 and 2 7 Afte...

Страница 225: ...off the server and all other connected devices Disconnect all external cables attached to the server then remove the server cover see Preparing to Add Options on page 56 1 Locate the configuration swi...

Страница 226: ...reset the date and time reset any passwords and reconfigure the server For more information see Using the Configuration Setup Utility Program on page 28 Note To control and specify who has access to...

Страница 227: ...remove the server cover see Preparing to Add Options on page 56 1 Locate the configuration switches also known as rocker switches on the system board For more information refer to the label inside th...

Страница 228: ...e server After reassembling the server see Completing the Installation on page 113 use the Configuration Setup Utility program to reconfigure the server For more information see Using the Configuratio...

Страница 229: ...also known as rocker switches on the system board For more information refer to the label inside the server or see System Board Illustration on page 203 2 To set the ROM operation mode to the appropri...

Страница 230: ...changing configuration switch settings you must reconfigure the server After reassembling the server see Completing the Installation on page 113 use the Configuration Setup Utility program to reconfig...

Страница 231: ...ches on the system board For more information refer to the label inside the server or see System Board Illustration on page 203 2 To set the Ethernet controller operation mode to the appropriate value...

Страница 232: ...e server After reassembling the server see Completing the Installation on page 113 use the Configuration Setup Utility program to reconfigure the server For more information see Using the Configuratio...

Страница 233: ...e 56 1 Locate the configuration switches also known as rocker switches on the system board For more information refer to the label inside the server or see System Board Illustration on page 203 2 To l...

Страница 234: ...ssembling the server see Completing the Installation on page 113 use the Configuration Setup Utility program to set a new administrator password and reconfigure the server For more information see Usi...

Страница 235: ...controller always select the default parameters provided The following information describes the specifications for the unshielded twisted pair UTP cable that can be used to connect the server to an I...

Страница 236: ...ust be certified as EIA TIA 568 Category 5 Cables that have been certified as EIA TIA 568 Category 5 meet all 10BASE T and 100BASE TX specifications An EIA TIA 568 Category 5 cable must be used for 10...

Страница 237: ...UTP Cable RJ 45 Modular Plug Connector 1 2 3 Pins 6 The following figure illustrates the wiring in straight through cables Twisted Pair 1 2 3 6 4 5 7 8 RJ 45 Modular Connector Pin 1 1 2 2 3 4 10BASE...

Страница 238: ...1 1 2 2 3 4 10BASE T 100BASE TX 1 2 3 6 4 5 7 8 Pin TD TD RD RD RJ 45 Modular Connector Not used TD TD RD RD Not used Signal Name Signal Name Relative to the device connected to the adapter Note For...

Страница 239: ...Statement 232 Power Cords 233 Warranty Statements The following warranty statements are for United States Canada Puerto Rico and United Kingdom United States Canada and Puerto Rico The following is th...

Страница 240: ...nge level compatible with the feature conversion or upgrade Many of these transactions involve the removal of parts and their return to IBM You represent that all removed parts are genuine and unalter...

Страница 241: ...r Machine while it is 1 in IBM s possession or 2 in transit in those cases where IBM is responsible for the transportation charges Extent of Warranty IBM does not warrant uninterrupted or error free o...

Страница 242: ...ATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU United Kingdom IBM warrants this IBM product to be in good working order and conforms to its offi...

Страница 243: ...ce during shipment and return For a product purchased in a group A country as defined warranty service may be obtained from any authorised IBM service provider in any group A country similarly for a p...

Страница 244: ...consequential damages even if advised of the possibility of such damages or for any claim by any third party IBM s total liability for a breach or breaches of this warranty by IBM is limited to 100 0...

Страница 245: ...of of warranty status of the customers machine Contact the I W S O on Tel 44 1475 893638 Fax 44 1475 893732 Alternatively customers may register for International Warranty Service via their local IBM...

Страница 246: ...service The evaluation and verification of operation in conjunction with other products except those expressly designated by IBM are the responsibility of the user IBM may have patents or pending pat...

Страница 247: ...nds for million bytes and GB stands for one thousand million bytes Total user accessible capacity may vary depending on operating environments Maximum internal hard disk drive capacities assume the re...

Страница 248: ...used in order to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or mo...

Страница 249: ...tibility A declaration of Conformity with the requirements of the Directive has been signed by IBM United Kingdom Limited PO BOX 30 Spango Valley Greenock Scotland PA160AH CAUTION This is a Class A pr...

Страница 250: ...Taiwan Class A Electronic Emission Statement 232 Netfinity 3500 User s Handbook...

Страница 251: ...or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a...

Страница 252: ...den Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe 13F9997 Denmark 14F0015 Bangladesh Burma Pakistan South Africa Sri Lanka 14F0033 Antigua Bahrain Brunei Channel Islan...

Страница 253: ...eement has not yet been reached among the participating National Bodies of SC1 A adapter A printed circuit board that modifies the system unit to allow it to operate in a particular way address 1 A va...

Страница 254: ...transmission rate that is synonymous with signal events The baud rate is usually expressed in bits per second BBS Bulletin board system binary 1 Pertaining to a selection choice or condition that has...

Страница 255: ...processing facilities for instruction execution interruption action timing functions initial program loading and other machine related functions client A functional unit that receives shared services...

Страница 256: ...T port on an Ethernet controller to a 10BASE T port on a repeater that does not perform the crossover function D DASD Direct access storage device data 1 A re interpretable representation of informat...

Страница 257: ...sable programmable read only memory EISA Extended industry standard architecture electrically erasable programmable read only memory EEPROM EPROM that can be reprogrammed while it is in the computer E...

Страница 258: ...numbers to the base 16 hexadecimal digits range from 0 through 9 and A through F where A represents 10 and F represents 15 hot swap 1 A hard disk subsystem feature of servers and storage enclosures th...

Страница 259: ...ture or parameter value L LAN Local area network LAN multicast Sending of a transmission frame that is intended to be accepted by a group of selected data stations on the same local area network T LED...

Страница 260: ...ayed to the user by a data processing system from which the user can select an action to be initiated T microprocessor A processor whose elements have been miniaturized into one or a few integrated ci...

Страница 261: ...which a computer transmits or receives data that consists of several bits sent simultaneously on separate wires Contrast with serial port parity bit A check bit appended to an array of binary digits t...

Страница 262: ...data is written and from which data is read in a nonsequential manner RAS Reliability availability and serviceability read To acquire or interpret data from a storage device from a data medium or fro...

Страница 263: ...mmetric multiprocessing socket A receptacle for a microchip software 1 All or part of the programs procedures rules and associated documentation of a computer Software is an intellectual creation that...

Страница 264: ...or circuitry read only memory ROM random access memory RAM and the I O channel T telephone twisted pair One or more twisted pairs of copper wire in the unshielded voice grade cable commonly used to co...

Страница 265: ...erminal or microcomputer usually one that is connected to a mainframe or to a network at which a user can perform applications write To make a permanent or transient recording of data in a storage dev...

Страница 266: ...248 Netfinity 3500 User s Handbook...

Страница 267: ...es 209 ROM operation mode switch 211 SCSISelect Utility program 46 system board 58 ACPI BIOS mode setting 41 activity light Ethernet 9 adapters compatibility 59 configuration conflicts 42 43 considera...

Страница 268: ...ire Gauge AWG cable 219 ANSI American National Standards Institute 74 antiglare filter 17 architecture ISA 24 59 PCI 59 system 3 arranging workspace 16 assigning interrupt requests 39 assistance 183 a...

Страница 269: ...4 before you install software 22 BIOS basic input output system mode ACPI 41 not installed message 152 blank screen 161 bolt down facility See U bolt boot See startup bridge controller 75 broken cover...

Страница 270: ...g 21 IBM Enhanced Diagnostics 119 laser compliance statement x xi loading 21 CD ROMs continued problems 158 unloading 21 chair adjustments 16 changing administrator password 35 37 administrator passwo...

Страница 271: ...cts 42 43 overview 24 parameters resetting 181 peripheral component interconnect PCI 24 power on self test POST 24 configuration continued purpose 115 recording information 115 records ISA expansion s...

Страница 272: ...rade 89 controller baud rates 45 bridge 75 Configure View Host Adapter Settings 47 Ethernet cable specifications 217 controller continued Ethernet continued configuring 44 connector RJ 45 107 descript...

Страница 273: ...ch 8 power on light 9 SCSI Disk Utilities 48 SCSISelect Utility program 46 server controls 8 ServerGuide 4 status indicators 9 device adapter locations 196 communication protocol 74 configuration conf...

Страница 274: ...resources 41 beep codes 150 conflicts 42 resources 148 drive bays 69 71 brackets 78 80 cables 72 CD ROM 20 69 disconnecting cables 76 drive continued diskette 69 hard disk 69 installing all bays 76 ba...

Страница 275: ...vice configuration 131 diagnostic 122 dynamic host configuration protocol DHCP 154 Ethernet controller 153 error messages continued memory configuration 132 memory size 68 numeric 129 POST 122 125 129...

Страница 276: ...89 internal 195 196 200 power management 41 RAS 6 rear view 11 records 195 security 108 ServerGuide 4 fee services 188 fixed disk See hard disk drive flash recovery 211 flickering monitor 162 forgotte...

Страница 277: ...e access 38 default settings 197 primary connector 203 secondary connector 203 identification numbers 194 identifying system board components 203 in use lights CD ROM drive 9 21 diskette drive 9 160 h...

Страница 278: ...hitecture adapters locations 61 connector location 61 203 legacy resources configuring adapters 40 slot location 61 203 ISA Legacy Resources 41 J jumper clear CMOS request J7E1 204 location on system...

Страница 279: ...ock cover 58 113 163 logical unit number LUN 75 low level format program backing up files 49 50 overview 49 starting 50 using 50 low level format program continued when to use 49 LUN logical unit numb...

Страница 280: ...emory modules DIMMs 64 monitor ACPI BIOS mode 41 adjusting of 16 cleaning 17 configuring 30 connector 11 13 dusting of 17 monitor continued placement of 17 port 102 power management 41 problems 161 se...

Страница 281: ...184 online information services 185 operating system compatibility 90 Option Diskettes copying 123 Option ROM 39 options adapters 59 device records 196 diskettes 123 drives 69 external connecting 97 i...

Страница 282: ...chitecture See PCI peripheral component interconnect architecture phone numbers See telephone numbers physical unit number PUN 74 75 pin assignments auxiliary device 103 Ethernet connector RJ 45 107 k...

Страница 283: ...129 overview 120 quick 31 precautions electrical safety 54 precautions continued microprocessor 91 moving the server 2 power cords 233 power supply 54 preface xiii preinstallation steps 76 preinstall...

Страница 284: ...memory ROM See ROM read only memory rear view 11 receive data 99 reconfiguring the system 181 records device 195 recovery ROM 211 reducing glare 17 refresh rate 162 related publications xv reliability...

Страница 285: ...aving configuration settings 29 scanners SCSI 74 screens blank 161 Configuration Setup Main Menu 28 screens continued filter 17 flicker 162 SCSI Disk Utilities 49 SCSI small computer system interface...

Страница 286: ...ver 194 serial port address 196 assignment 30 bus universal 169 connector 99 description 12 serial port continued location 11 mouse 33 pin assignments 100 problems 169 server adapter compatibility 59...

Страница 287: ...rd 34 181 ROM operation mode switch 211 SCSI IDs 74 setting up your server 1 19 See also the Setup and Installation booklet Setup program See Configuration Setup Utility program SGRAM synchronous grap...

Страница 288: ...layout 203 speed Ethernet controller 44 217 speed continued system memory 63 spilled liquid on server 178 stabilizing feet 19 standard Ethernet 44 217 Start Options enhanced POST 31 startup devices 31...

Страница 289: ...s 41 System Security menu Administrator Password 35 Enhanced Security 36 POST BIOS Update 38 Power On Password 32 Secure IDE and Diskette Drives 38 system specifications 201 System Summary 29 T Taiwan...

Страница 290: ...2 universal serial bus problems 169 turning on the system location of power switch 8 problems 164 types cable 72 217 drive 71 system memory 63 U U bolt installing 109 location 112 UltraSCSI controller...

Страница 291: ...rd menu 32 SCSISelect Utility program 46 stabilizing feet 19 World Wide Web 186 utility programs configuration 24 Configuration Setup 26 Configuration Setup Main Menu 28 Enhanced Diagnostic CD ROM 119...

Страница 292: ...ity 3500 server offers 4 Windows NT Server See also operating system password prompt off mode 33 work area arranging 16 World Wide Web home page 183 186 write protect switch setting 207 274 Netfinity...

Страница 293: ......

Страница 294: ...IBM Part Number 05L2067 Printed in U S A January 1998 5L2 67...

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