POST and TCP/XML communication error upon startup or
reboot
Issue:
The Advanced Management Module indicates a POST and TCP/XML
communication error message for the RAID Controller during system start or
reboot and the module fails to complete POST.
Recommendation:
Before contacting IBM Support, attempt the following recovery procedures:
1.
Log into the Advanced Management Module.
2.
Click
I/O Module Task
>
Admin/Power/Restart
3.
Select the I/O Bay where the error is indicated.
4.
Select
Restart Module(s)
and
Run Standard Diagnostics
.
5.
Verify the error no longer exist.
If these steps did not correct the error, collect the logs and contact IBM Support
for further assistance.
RAID Controller critical and warning errors interfere with
firmware update process
Issue:
If the RAID Controller reports any critical or warning errors, the firmware update
process might not complete successfully.
Recommendation:
Resolve any critical or warning errors prior to starting the firmware update
process.
Before starting the firmware update process, log in to the IBM Storage
Configuration Manager application and query the
Active Alert
list. If any critical
or warning errors exist on the system, resolve them before starting the firmware
update process. To view the
Active Alert
list perform the following steps:
1.
Log in to the IBM Storage Configuration Manager application.
2.
Click
BC_S SAS RAID
>
Module Health
>
Active Alerts
.
3.
Verify no
critical
or
warning
alerts exist.
If there are critical or warning alerts, resolve the issues that caused them before
starting the firmware update process.
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