service. The SlotID associated with alert 1101 indicates which controller should
be prepared for service. The controller that is prepared for service will reboot
in the SERVICE state.
<CLI> shutdown -ctlr 0 -state servicemode -readytoremove
Shutdown Command accepted.
6.
At the
<CLI>
prompt, enter
alert -get
and press Enter to query the active
alert list and verify alert 2100 is in the list, or verify the amber LED on the
controller is in the on SOLID state.
<CLI> alert -get
____________________________________________________________________________________________
|AlertCode| Id
|
Time
| SlotID | Severity |
WWN
| Ackable |MaskState|
|===========================================================================================|
|
2100 |
6 | 20090930162105 |
0 |
Info | 5005076b0741417f |
0 | Unmasked|
|-------------------------------------------------------------------------------------------|
| Msg: Controller ready for service YK12J089A4BG
|
|===========================================================================================|
7.
Remove the RAID Controller.
a.
Open the release handle on the RAID Controller (rotate the handle up) to
disengage the RAID Controller from the bay.
b.
Slide the RAID Controller out of the bay.
8.
Insert the replacement RAID Controller.
a.
Slide the RAID Controller into the same bay you removed the old RAID
Controller.
b.
Close the release handle (rotate the handle down).
9.
The replacement controller's firmware levels will be automatically updated to
the same firmware levels running on the survivor controller. Depending on
the state of the system, this may take several minutes to complete
10.
Connect any externally attached devices that were previously connected to
any of the four SAS ports on the RAID Controller.
11.
Log into the Advanced Management Module and turn off the blue chassis
identification LED.
a.
Log into the Advanced Management Module.
b.
Click
Monitors
>
LEDs
>
Media Tray and Rear Panel LEDs
.
c.
Click
Off
next to
Location
. The blue chassis identification LED will turn
off.
Results
If the problem is not resolved, collect the logs and contact IBM.
Chapter 11. Troubleshooting and support
165
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