Problem Solving
580
Pr
oblem
Solv
ing
15
018-564
[Cause]
DNS resolution for the specified hostname failed.
[Remedy]
Check the followings:
z
The destination HTTP server for the scanned document is
registered on the DNS server.
z
The machine is connected to the DNS server.
z
The address of the DNS server is set on the machine.
018-565
[Cause]
DNS resolution for the proxy server name set on the machine
failed.
[Remedy]
Check the followings:
z
The proxy server name set on the machine is registered on
the DNS server.
z
The machine is connected to the DNS server.
z
The address of the DNS server is set on the machine.
018-566
[Cause]
Unable to connect to the HTTP server.
[Remedy]
Check the followings:
z
The network cable connection on the machine
z
The destination HTTP server for the scanned document is
accessible by PC.
018-567
[Cause]
The followings may be the cause:
z
The communication is disconnected while reading or writing
due to some reason.
z
Close process of the file failed due to some reason.
[Remedy]
Check whether the destination HTTP server for the scanned
document is accessible by PC.
018-568
[Cause]
An SSL/TLS connection error occurred.
[Remedy]
Check the followings:
z
The destination HTTP server for the scanned document is
accessible by PC.
z
SSL settings for the HTTP server is correct.
z
The HTTP server name
z
The HTTP server path name
018-569
[Cause]
The SSL server certificate may have a problem.
[Remedy] 1)
Check whether the destination HTTP server for the scanned
document is accessible by PC.
2) Check whether the SSL server certificate is registered on the
HTTP server.
3) Check whether the SSL server certificate is valid. Check the
followings:
z
the certificate is unexpired
z
the time set on the machine is correct
z
the certificate is not on the discard list
4) Check the certificate path to the SSL server certificate, and
import the required CA certificate.
5) If the SSL server certificated is not registered on the HTTP
server, disable the [Verify Remote Server Certificate] setting.
Error Code
Cause and Remedy
Содержание apeosport-iv C3370
Страница 14: ...14...
Страница 15: ...1 1Before Using the Machine...
Страница 47: ...2 2Paper and Other Media...
Страница 76: ...Paper and Other Media 76 Paper and Other Media 2...
Страница 77: ...3 3Maintenance...
Страница 127: ...4 4Machine Status...
Страница 154: ...Machine Status 154 Machine Status 4...
Страница 155: ...5 5Tools...
Страница 365: ...6 6CentreWare Internet Services Settings...
Страница 373: ...7 7Printer Environment Settings...
Страница 386: ...Printer Environment Settings 386 Printer Environment Settings 7...
Страница 387: ...8 8E mail Environment Settings...
Страница 397: ...9 9Scanner Environment Settings...
Страница 421: ...10 10Using IP Fax SIP...
Страница 430: ...Using IP Fax SIP 430 Using IP Fax SIP 10...
Страница 431: ...11 11Using the Internet Fax Service...
Страница 438: ...Using the Internet Fax Service 438 Using the Internet Fax Service 11...
Страница 439: ...12 12Using the Server Fax Service...
Страница 445: ...13 13Encryption and Digital Signature Settings...
Страница 465: ...14 14Authentication and Accounting Features...
Страница 486: ...Authentication and Accounting Features 486 Authentication and Accounting Features 14 11 Select Close...
Страница 494: ...Authentication and Accounting Features 494 Authentication and Accounting Features 14...
Страница 495: ...15 15Problem Solving...
Страница 710: ...Problem Solving 710 Problem Solving 15...
Страница 711: ...16 16Appendix...
Страница 782: ...Appendix 782 Appendix 16 15 Select Adjust The specified transfer output values will be applied 16 Select Close...