Trouble during Faxing
517
Pr
oblem
Solv
ing
15
Unable to
communicate
(general fax)
When calling from an
abbreviated telephone
number, an external access
number is appended.
When calling from an abbreviated telephone
number to an external line, an external access
number such as "0" may be registered for the
abbreviated telephone number. Confirm the
telephone number of the receiver on the
Transmission Report - Job Undelivered.
You are using a feature such
as the Polling feature that is
not supported by the
destination fax.
Confirm whether the destination fax supports
the feature.
The Authentication/
Accounting feature is being
used and the fax is being sent
directly from the computer.
When the Authentication/Accounting feature
is used and you send a fax directly from the
computer, you must set the user ID and
passcode registered on the machine to the fax
driver.
Reference
z
For details on the Authentication/Accounting feature,
refer to "Authentication and Accounting Features"
(P.465). For details on how to directly send a fax from
the computer, refer to "Computer Operations" >
"Sending Fax" in the User Guide.
Unable to
communicate (IP
fax (SIP))
The IP address is incorrect.
Set a correct IP address, subnet mask, and
gateway address on the machine.
The SIP user name is
incorrect.
Set a correct SIP user name in the machine.
The correct IP address of a
SIP server is not set in the
machine.
Set a correct IP address of the SIP server on
the machine.
The specified SIP server in a
network is not active.
Consult your network administrator on the SIP
server condition.
Registration of the machine
information to a SIP server
failed.
Turn the machine off and then on.
The IP fax (SIP) machine of
the recipient is abnormal.
The data cannot be sent if the IP fax (SIP)
machine of the recipient is turned off. Call the
recipient to confirm the machine condition.
The method for specifying
the recipient is incorrect.
Specify the following recipient information:
z
Neither a SIP server nor a VoIP gateway is
used. Specify "SIP user name@IP address"
for [Recipient].
z
Only a SIP server is used. Specify "SIP user
name" or "telephone number" in [Recipient].
z
Only VoIP gateway is used. Specify
"telephone number" in [Recipient].
z
Both SIP server and VoIP gateway are used.
Specify "SIP user name" or "telephone
number" in [Recipient].
You are using a feature such
as the polling feature that is
not supported by the
destination fax.
Confirm whether the destination fax supports
the feature.
Symptom
Cause
Remedy
Содержание apeosport-iv C3370
Страница 14: ...14...
Страница 15: ...1 1Before Using the Machine...
Страница 47: ...2 2Paper and Other Media...
Страница 76: ...Paper and Other Media 76 Paper and Other Media 2...
Страница 77: ...3 3Maintenance...
Страница 127: ...4 4Machine Status...
Страница 154: ...Machine Status 154 Machine Status 4...
Страница 155: ...5 5Tools...
Страница 365: ...6 6CentreWare Internet Services Settings...
Страница 373: ...7 7Printer Environment Settings...
Страница 386: ...Printer Environment Settings 386 Printer Environment Settings 7...
Страница 387: ...8 8E mail Environment Settings...
Страница 397: ...9 9Scanner Environment Settings...
Страница 421: ...10 10Using IP Fax SIP...
Страница 430: ...Using IP Fax SIP 430 Using IP Fax SIP 10...
Страница 431: ...11 11Using the Internet Fax Service...
Страница 438: ...Using the Internet Fax Service 438 Using the Internet Fax Service 11...
Страница 439: ...12 12Using the Server Fax Service...
Страница 445: ...13 13Encryption and Digital Signature Settings...
Страница 465: ...14 14Authentication and Accounting Features...
Страница 486: ...Authentication and Accounting Features 486 Authentication and Accounting Features 14 11 Select Close...
Страница 494: ...Authentication and Accounting Features 494 Authentication and Accounting Features 14...
Страница 495: ...15 15Problem Solving...
Страница 710: ...Problem Solving 710 Problem Solving 15...
Страница 711: ...16 16Appendix...
Страница 782: ...Appendix 782 Appendix 16 15 Select Adjust The specified transfer output values will be applied 16 Select Close...