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Appendix/External Devices/Troubleshooting
d
You can update software even if the i-mode host is set to the user defined host.
d
Software updates (downloading and rewriting) may take time.
d
Software updates are performed via SSL communications with the server (the server for software updates
managed by DoCoMo). It is therefore necessary to have a valid certificate. (Default setting: Valid. Setting
procedure is on. How to operate
→
p.232).
d
Make sure that the mobile phone battery is fully charged when performing software updates.
d
It is recommended that you perform software updates when the handset is stationary and in a location with
good signal quality (three bars for the antenna icon).
* If the reception becomes poor and then the download is interrupted, attempt to update again in a location
with good signal quality.
d
Updating software with the "PIN1 code entry set" set to "ON" displays the PIN1 code entry screen in the
automatic restart after installing the software. You cannot make/receive calls or perform communication
until you enter the correct PIN1 code.
d
You cannot update software:
d
You cannot make or receive calls or use communication or other functions while updating software.
However, you can receive voice calls while downloading.
d
If the software has already been updated, the message "No update is needed Please continue to use as
before" appears when you check for new software updates.
d
After updating software, the i-mode Center storage status icon disappears. In addition, if the receive option
is set to "ON" and a message is received while updating software, the message notification screen may
not appear after the software has been updated.
d
When you update software, the FOMA terminal-specific information (model, product number, etc.) is
automatically sent to the server (the server for software updates managed by DoCoMo). The information
sent is used only for updating software.
d
If the update fails, the message "Rewrite failed" will appear and all operations will become unavailable. In
this case, please visit for advice at a repair counter designated by DoCoMo.
d
Software update cannot be used overseas.
e
Do not remove the battery pack while updating software. Doing so may cause the update to fail.
e
It is possible to perform software updates while keeping your Phonebook entries, camera images, downloaded data
and other data saved on the phone intact. However, note that in some cases data cannot be protected depending
on the condition of your mobile phone (malfunction, damage, water exposure, etc.). It is recommended that you
back up important data. However, not that some data such as downloaded data may not be able to be backed up.
e
When the software update is completed but you do not confirm it, the desktop icon "
" (Update complete)
appears on the standby screen. Select "
" and enter the security code to see the detailed results of the update.
Receive software update notifications
When "Update notification" is set to "Enable",
(update notification icon) appears on the standby
screen when a software update is required.
a
When the FOMA card (UIM) is not inserted
a
When the FOMA card (UIM) is used incorrectly
a
While PIN lock is set
a
When the PUK code is locked
a
When the date and time are not set
a
When you receive a call
a
When you receive mail, a message or SMS
a
During a voice call
a
During a videophone call
a
During a PushTalk call
a
During i-mode communication
a
During 64K data communication
a
During packet communication
a
While Dial lock is set
a
While Omakase Lock is set
a
While Keypad lock is set
a
While Self mode is set
a
While Original lock is set
a
When you are out of range
a
When packet dialing is restricted
a
During international roaming
a
When you are using mova terminal for Dual Network
Service
a
When using the microSD reader/writer
a
While another function is running
NOTE
Default setting
Disable
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