Appendix B Troubleshooting
Troubleshooting the IDSM-2
B-44
Cisco Intrusion Detection System Appliance and Module Installation and Configuration Guide Version 4.1
78-15597-02
Troubleshooting the IDSM-2
The IDSM-2 has the same software architecture as the 4200 series sensors. You
can use the same troubleshooting tools as outlined in
Troubleshooting the 4200
Series Appliance, page B-4
.
This section pertains specifically to troubleshooting the IDSM-2.
This section contains the following topics:
•
Diagnosing IDSM-2 Problems, page B-44
•
Switch Commands for Troubleshooting, page B-46
•
Status LED Off, page B-46
•
Status LED On But IDSM-2 Does Not Come Online, page B-48
•
Cannot Communicate With IDSM-2 Command and Control Port, page B-49
•
Using the TCP Reset Interface, page B-51
•
Connecting a Serial Cable to the IDSM-2, page B-51
Diagnosing IDSM-2 Problems
Use the following list to diagnose IDSM-2 problems:
•
The ribbon cable between the IDSM-2 and the motherboard is loose.
During physical handling of the module, the connector can come loose from
the base card, and cause the daughter card and the base card to lose contact
with each other. A loose ribbon cable connector causes an on-line diagnostic
error on ports 7 and 8. The module cannot operate when this condition exists.
See
Partner Field Notice 52816
for more information.
•
Some IDSM-2s were shipped with faulty DIMMs.
See the
Partner Field 52563
for the procedure for checking the IDSM-2 for
faulty memory.
Содержание IDS-4230-FE - Intrusion Detection Sys Fast Ethernet Sensor
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