B-35
Cisco Intrusion Detection System Appliance and Module Installation and Configuration Guide Version 4.1
78-15597-02
Appendix B Troubleshooting
Troubleshooting the 4200 Series Appliance
NTP Server Connectivity Problem
If you are receiving the
Could not run ntpdate utility. Fatal Error has
occurred. Node MUST be rebooted to enable alarming
, you may have a
problem with connectivity and the NTP server.
To look for problems with connectivity to the NTP server, follow these steps:
Step 1
Log in to the sensor service account.
Step 2
Su to root using the service account password:
bash-2.05a$ su root
Password:
Step 3
Type the following command to shut down the NTP daemon:
[root@sensor]# killall -INT ntpd
Step 4
To synchronize the sensor’s time with the NTP server’s (if the NTP configuration
is correct), type the following command:
[root@sensor]# ntpdate -u ntp_server_ip_address
Step 5
Look for errors in the output.
If there are no errors, you have encountered the NTP Reconfiguration defect. See
NTP Reconfiguration Defect, page B-35
, for more information.
If the error is
cannot reach server
or
server is not running
, see your server
documentation for information on how to correctly connect the NTP server.
NTP Reconfiguration Defect
If you are receiving the
Could not run ntpdate utility. Fatal Error has
occurred. Node MUST be rebooted to enable alarming
, and you do not have
NTP server connectivity problem, you have encountered the NTP reconfiguration
defect (CSCed84480).
Содержание IDS-4230-FE - Intrusion Detection Sys Fast Ethernet Sensor
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