Appendix B Troubleshooting
Troubleshooting the 4200 Series Appliance
B-12
Cisco Intrusion Detection System Appliance and Module Installation and Configuration Guide Version 4.1
78-15597-02
To make sure the sensing process is running, follow these steps:
Step 1
Log in to the CLI.
Step 2
Determine the status of the AnalysisEngine service:
sensor# show version
AnalysisEngine 2003_Oct_10_11.16 (Release) 2003-10-10T11:01:13-0500
Not Running
Step 3
If the SensorApp is not running, look for any errors connected to it:
sensor# show events error
|
sensorApp |
hh:mm:ss month day year
evError: eventId=1077219258696330005 severity=warning
originator:
hostId: sensor
appName: sensorApp
appInstanceId: 1045
time: 2004/02/19 19:34:20 2004/02/19 19:34:20 UTC
errorMessage: name=errUnclassified Generating new Analysis Engine
configuration file.
Note
hh:mm:ss month day year is the date and time of the last restart.
Step 4
Make sure you have the latest software updates:
sensor# show version
Upgrade History:
* IDS-K9-min-4.1-1-S47 12:00:00 UTC Thu Jun 30 2005
IDS-K9-sp-4.1-3-S61.rpm.pkg 14:14:55 UTC Fri Feb 20 2004
Recovery Partition Version 1.2 - 4.1(1)S47
If you do not have the latest software updates, download them from Cisco.com.
See
Obtaining Cisco IDS Software, page 9-1
, for the procedure.
Step 5
Read the Readme that accompanies the software upgrade for any known DDTS
for SensorApp or AnalysisEngine.
Physical Connectivity, SPAN, or VACL Port Issue
If the sensor is not connected properly, you do not receive any alerts.
Содержание IDS-4230-FE - Intrusion Detection Sys Fast Ethernet Sensor
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