
Point User Guide
xiii
Product assistance
The following support is available:
Product Information
General product information and links to product support
pages and the user guide are available at
www.calyxsupport.com
.
Training
Attend classes taught by certified Calyx trainers.
•
For more information, select
Help > Support Online >
Calyx Training.
•
Go to
www.calyxtraining.com
•
Go to
www.calyxsoftware.com
and click
Training
•
Toll Free: 800-362-2599
Fax: 214-252-5650
User guide
Select
Help > Point User Guide
to open a PDF copy of the
Point User Guide or you can access it from
www.calyxsupport.com
.
Contact
Supports
Sales
•
E-mail:
•
Call 800-36-CALYX (800-362-2599)
– Press
1
•
Point
•
PDS (Point Data Server)
•
WebCaster account subscription
•
Website activation and CD-ROM
related issues
Technical
support
•
E-mail:
•
Call 800-34-CALYX (800-342-2599)
– Press
2
•
Installation
•
Error messages
•
Software assistance
•
Procedural questions
Loan
support
•
E-mail:
•
Call 800-34-CALYX (800-342-2599)
– Press
1
Loan processing issues such as:
•
Ratios
•
Calculations
•
Special loans
WebCaster support
•
E-mail:
•
Call 800-34-CALYX (800-342-2599)
– Press
3
•
Website setup
•
Domain assistance
PDS (Point Data Server) support
•
E-mail:
•
Call 800-34-CALYX (800-342-2599)
– Press
5
•
Installation
•
Error messages
Type
Description