AWS Storage Gateway User Guide
Troubleshooting Your Microsoft Hyper-V Setup
Issue
Action to Take
You try to start a gateway
VM and receive an error
message "The child
partition processor setting
is incompatible with parent
partition."
This error is likely caused by a CPU discrepancy between the required
CPUs for the gateway and the available CPUs on the host. Ensure that
the VM CPU count is supported by the underlying hypervisor.
For more information about the requirements for AWS Storage
You try to start a gateway
VM and receive an error
message "Failed to create
partition: Insufficient
resources exist to complete
the requested service."
This error is likely caused by a RAM discrepancy between the required
RAM for the gateway and the available RAM on the host.
For more information about the requirements for AWS Storage
Your snapshots and gateway
software updates are
occurring at slightly different
times than expected.
The gateway VM's clock might be offset from the actual time, known
as clock drift. Check and correct the VM's time using local gateway
console's time synchronization option. For more information, see
Synchronizing Your Gateway VM Time (p. 261)
.
You need to put the
unzipped Microsoft Hyper-
V AWS Storage gateway files
on the host file system.
Access the host as you do a typical Microsoft Windows server. For
example, if the hypervisor host is name
hyperv-server
, then you can
use the following UNC path
\\hyperv-server\c$
, which assumes
that the name
hyperv-server
can be resolved or is defined in your
local hosts file.
You are prompted for
credentials when connecting
to hypervisor.
Add your user credentials as a local administrator for the hypervisor
host by using the Sconfig.cmd tool.
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