ZyXEL Communications EX3510-B1 User Manual Download Page 282

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Chapter 37 Troubleshooting

EX3510-B1 User’s Guide

282

Right-click the

Ethernet

icon, and then select

Properties

Click

Internet Protocol Version 4 (TCP/IPv4)

and then click

Properties

Select

Use the following IP address

and enter an

IP address

from

192.168.1.2

192.168.1.254

. The

Subnet

mask

will be entered automatically.

Summary of Contents for EX3510-B1

Page 1: ...r s Guide EX3510 B1 AX5700 WiFi6 Gigabit Ethernet Gateway Copyright 2022 Zyxel and or its affiliates All Rights Reserved LAN IP Address http 192 168 1 1 Login admin Password See the device label Versi...

Page 2: ...hat you see due to differences in your product firmware or your computer operating system Every effort has been made to ensure that the information in this manual is accurate Related Documentation Qui...

Page 3: ...yxel Device in this guide Product labels screen names field labels and field choices are all in bold font A right angle bracket within a screen name denotes a mouse click For example Network Setting R...

Page 4: ...of Service QoS 146 Network Address Translation NAT 167 Dynamic DNS Setup 184 IGMP MLD 188 VLAN Group 191 Interface Grouping 194 Firewall 199 MAC Filter 208 Parental Control 210 Scheduler Rule 217 Cert...

Page 5: ...Contents Overview EX3510 B1 User s Guide 5 Diagnostic 270 Troubleshooting and Appendices 275 Troubleshooting 276...

Page 6: ...i 17 1 3 Ways to Manage the Zyxel Device 18 1 4 Good Habits for Managing the Zyxel Device 19 1 5 Hardware 19 1 5 1 Front Panel 19 1 5 2 Rear Panel 21 1 5 3 WPS Button 23 1 5 4 RESET Button 23 1 5 5 Wa...

Page 7: ...6 2 Configuring DDNS on Your Zyxel Device 57 4 6 3 Testing the DDNS Setting 57 4 7 Configuring the MAC Address Filter 58 Part II Technical Reference 60 Chapter 5 Connection Status 61 5 1 Overview 61...

Page 8: ...ference 105 7 10 1 Wireless Network Overview 105 7 10 2 Additional Wireless Terms 107 7 10 3 Wireless Security Overview 107 7 10 4 Signal Problems 109 7 10 5 BSS 109 7 10 6 MBSSID 110 7 10 7 Preamble...

Page 9: ...hapter 146 10 2 What You Need to Know 147 10 3 Quality of Service General Settings 148 10 4 Queue Setup 150 10 4 1 Adding a QoS Queue 151 10 5 QoS Classification Setup 152 10 5 1 Add Edit QoS Class 15...

Page 10: ...184 12 2 DNS Entry 185 12 2 1 Add Edit DNS Entry 185 12 3 Dynamic DNS 186 Chapter 13 IGMP MLD 188 13 1 IGMP MLD Overview 188 13 1 1 What You Need To Know 188 13 2 IGMP MLD Settings 188 Chapter 14 VLA...

Page 11: ...l Control Settings 210 18 2 1 Add Edit a Parental Control Profile 211 Chapter 19 Scheduler Rule 217 19 1 Scheduler Rule Overview 217 19 2 Scheduler Rule Settings 217 19 2 1 Add Edit a Schedule Rule 21...

Page 12: ...ow ARP Works 232 23 2 ARP Table Settings 233 Chapter 24 Routing Table 234 24 1 Routing Table Overview 234 24 2 Routing Table Settings 234 Chapter 25 Multicast Status 237 25 1 Multicast Status Overview...

Page 13: ...Overview 252 31 2 Time 252 Chapter 32 E mail Notification 256 32 1 E mail Notification Overview 256 32 2 E mail Notification Settings 256 32 2 1 E mail Notification Edit 257 Chapter 33 Log Setting 25...

Page 14: ...02 1ag CFM 272 36 5 802 3ah OAM 273 Part III Troubleshooting and Appendices 275 Chapter 37 Troubleshooting 276 37 1 Power Hardware Connections and LEDs 276 37 2 Zyxel Device Access and Login 277 37 3...

Page 15: ...15 PART I User s Guide...

Page 16: ...xel Device supports MPro Mesh that lets you easily extend WiFi in your home or office using a compatible WiFi Extender See the Zyxel website for more information on MPro Mesh 1 2 Example Applications...

Page 17: ...he broadband modem or router This way you can access the Internet through an Ethernet connection and use the QoS Firewall and parental control functions on the Zyxel Device Figure 2 Zyxel Device s Int...

Page 18: ...ters iPads smartphones and so on It allows them to connect to the Internet without having to rely on inconvenient Ethernet cables Your Zyxel Device supports WiFi Protected Setup WPS which allows you t...

Page 19: ...igurator passwords Use a password that is not easy to guess and that consists of different types of characters such as numbers and letters Write down the passwords and put it in a safe place Back up t...

Page 20: ...alfunction Blinking The Zyxel Device is upgrading firmware Off The Zyxel Device is not receiving power INTERNET Green On The Zyxel Device has an IP connection but no traffic Your device has a WAN IP a...

Page 21: ...ice does not have an Ethernet connection with the LAN via the ETHERNET1 4 ports USB The USB LED is reserved for future development 2 4G WiFi Green On The 2 4G wireless network is activated Blinking Th...

Page 22: ...y set up a secure WiFi connection between the device and a WPS compatible client Power Connect the power adapter and press the power button to start the device Reset Press the button to return the Zyx...

Page 23: ...fault configuration file This means that you will lose all configurations that you had previously The password will be reset to the factory default see the device label and the LAN IP address will be...

Page 24: ...ng screw anchors drill two holes for the screw anchors into the wall Push the anchors into the full depth of the holes then insert the screws into the anchors Do not insert the screws all the way in l...

Page 25: ...Chapter 1 Introducing the Zyxel Device EX3510 B1 User s Guide 25 Figure 8 Wall Mounting Example...

Page 26: ...e Web Configurator 1 Make sure your Zyxel Device hardware is properly connected refer to the Quick Start Guide 2 Make sure your computer has an IP address in the same subnet as the Zyxel Device Your c...

Page 27: ...in 6 The following screen displays when you log into the Web Configurator for the first time Enter a new password retype it to confirm and click Change password If you prefer to use the default passwo...

Page 28: ...ars Use this screen to configure basic Internet access wireless settings and parental control settings see Section 5 1 on page 61 for details Figure 11 Connection Status 2 2 Web Configurator Layout Fi...

Page 29: ...e navigation panel to open screens to configure Zyxel Device features The following tables describe each menu item Table 5 Configuration Menus Summary LINK TAB FUNCTION Connection Status Use this scre...

Page 30: ...onfigure LAN TCP IP settings and other advanced properties Static DHCP Use this screen to assign specific IP addresses to individual MAC addresses UPnP Use this screen to turn UPnP and UPnP NAT T on o...

Page 31: ...Use this screen to enable specific traffic directions for network services DoS Use this screen to activate protection against Denial of Service DoS attacks MAC Filter MAC Filter Use this screen to blo...

Page 32: ...screen to configure SNMP Simple Network Management Protocol settings Time Time Use this screen to change your Zyxel Device s time and date E mail Notification E mail Notification Use this screen to c...

Page 33: ...ns where you can configure the Zyxel Device s time zone Internet access and wireless settings See Chapter 3 on page 34 for more information about the Wizard screens Theme Click this icon to select a c...

Page 34: ...u can click the Wizard icon in the navigation panel to open the Wizard screens See Section 2 2 1 on page 29 for more information about the navigation panel After you click the Wizard icon the followin...

Page 35: ...e Click Next to proceed You can also click Skip to pass Internet settings in the Wizard Figure 17 Wizard Internet 2 If the following screen displays select the encapsulation type your ISP uses Click N...

Page 36: ...the Zyxel Device has a successful Internet connection Figure 20 Wizard Successful WAN Connection Unsuccessful Internet Connection The following screen displays when the Zyxel Device did not detect a...

Page 37: ...WiFi Turn WiFi on or off If you keep it on record the security settings so you can configure your wireless clients to connect to the Zyxel Device Click the Keep 2 4G and 5G the same check box to use...

Page 38: ...Chapter 3 Quick Start Wizard EX3510 B1 User s Guide 38 Figure 23 Wizard WiFi...

Page 39: ...ants to set up a wireless network so that he can use his notebook to access the Internet In this wireless network the Zyxel Device serves as an access point AP and the notebook is the wireless client...

Page 40: ...1 User s Guide 40 1 Click Network Setting Wireless to open the General screen Select More Secure as the security level and WPA2 PSK as the security mode Configure the screen using the provided paramet...

Page 41: ...cure wireless network simply by pressing a button See Section on page 41 This is the easier method PIN Configuration create a secure wireless network simply by entering a wireless client s PIN Persona...

Page 42: ...button is pressed first You must press the second button within 2 minutes of pressing the first one The Zyxel Device sends the proper configuration settings to the wireless client This may take up to...

Page 43: ...check the client s PIN number and use the Zyxel Device s configuration interface 1 Go to your phone settings and turn on WiFi Open the WiFi networks list and tap WPS PIN Entry to get a PIN number 2 Lo...

Page 44: ...e Zyxel Device authenticates the wireless client and sends the proper configuration settings to the wireless client This may take up to two minutes The wireless client is then able to communicate with...

Page 45: ...he Example SSID Then enter the DoNotStealMyWirelessNetwork pre shared key to establish a wireless Internet connection Note The Zyxel Device supports IEEE 802 11a b g n ac ax wireless clients Make sure...

Page 46: ...ors will use the VIP group Visiting guests will use the Guest group which has a different SSID and password Company A will use the following parameters to set up the wireless network groups 1 Click Ne...

Page 47: ...Chapter 4 Tutorials EX3510 B1 User s Guide 47 2 Click Network Setting Wireless Guest More AP to open the following screen Click the Edit icon to configure the second wireless network group...

Page 48: ...Chapter 4 Tutorials EX3510 B1 User s Guide 48 3 Configure the screen using the provided parameters and click Apply...

Page 49: ...the 2 4GHz Main SSID is disabled then the 2 4GHz Guest SSID is automatically disabled cannot be enabled by the user 4 In the Guest More AP screen click the Edit icon to configure the third wireless n...

Page 50: ...ngs In the following figure router R is connected to the Zyxel Device s LAN R connects to two networks N1 192 168 1 x 24 and N2 192 168 10 x 24 If you want to send traffic from computer A in N1 networ...

Page 51: ...in advanced mode 2 Click Network Setting Routing 3 Click Add new Static Route in the Static Route screen 4 Create a new static route using the following settings Table 7 IP Settings in this Tutorial...

Page 52: ...igure B s firewall settings to allow specific traffic to pass through 4 5 Configuring QoS Queue and Class Setup This section contains tutorials on how you can configure the QoS screen Let us say you a...

Page 53: ...ample 1 Click Network Setting QoS General and click the QoS button to enable When the switch goes to the right the function is enabled Set your WAN Managed Upstream Bandwidth to 10 000 kbps or leave t...

Page 54: ...B1 User s Guide 54 Tutorial Advanced QoS Queue Setup 3 Click Network QoS Classification Setup Add new Classification to create a new class Select Enable in the Active field and follow the settings as...

Page 55: ...Chapter 4 Tutorials EX3510 B1 User s Guide 55 Tutorial Advanced QoS Class Setup...

Page 56: ...DDNS on Your Zyxel Device Testing the DDNS Setting Note If you have a private WAN IP address then you cannot use DDNS 4 6 1 Registering a DDNS Account on www dyndns org 1 Open a browser and type http...

Page 57: ...host name on the Zyxel Device later 4 6 2 Configuring DDNS on Your Zyxel Device Configure the following settings in the Network Setting DNS Dynamic DNS screen Select Enable Dynamic DNS Select www DynD...

Page 58: ...ernet so that she can concentrate on preparing for her final exams Josephine s computer connects wirelessly to the Internet through the Zyxel Device Thomas decides to use the Security MAC Filter scree...

Page 59: ...User s Guide 59 Thomas can also grant access to the computers of other members of his family and friends However Josephine and others not listed in this screen will no longer be able to access the Int...

Page 60: ...60 PART II Technical Reference...

Page 61: ...Internet access wireless settings and parental control settings in this screen It also shows the network status of the Zyxel Device and computers devices connected to it Figure 26 Connection Status 5...

Page 62: ...e Zyxel Device and its clients Figure 28 Connectivity Click the Arrow icon to open the following screen Use this screen to view IP addresses and MAC addresses of the wireless and wired devices connect...

Page 63: ...icon and or enter a name in the Device Name field for a connected device Click Save to save your changes Figure 30 Connectivity Edit 5 1 3 System Information Use this screen to view the basic system...

Page 64: ...tenance Reboot or when you reset it Interface Status Virtual ports are shown here You can see whether the ports are in use and their transmission rate WAN Information These fields display when you hav...

Page 65: ...nt link local address of the Zyxel Device for the LAN interface DHCP This field displays what DHCP services the Zyxel Device is providing to the LAN The possible values are Server The Zyxel Device is...

Page 66: ...eep 2 4G and 5G the same Select this and the 2 4G and 5G wireless networks will use the same SSID If you deselect this the screen will change You need to assign different SSIDs for the 2 4G and 5G wir...

Page 67: ...d key generated by the Zyxel Device If you did not select Random Password you can manually type a pre shared key from 8 to 64 case sensitive keyboard characters Click the Eye icon to show or hide the...

Page 68: ...n the switch goes to the right the function is enabled Otherwise it is not WiFi Name The SSID Service Set IDentity identifies the service set with which a wireless device is associated Wireless device...

Page 69: ...39 LAN Setup Random Password Select this option to have the Zyxel Device automatically generate a password The WiFi Password field will not be configurable when you select this option Hide WiFi Name S...

Page 70: ...the subnet mask of your network in dotted decimal notation for example 255 255 255 0 factory default Your Zyxel Device automatically computes the subnet mask based on the IP address you enter so do no...

Page 71: ...hedule LABEL DESCRIPTION Parental Control Click this switch to enable or disable parental control When the switch goes to the right the function is enabled Otherwise it is not Active Click this switch...

Page 72: ...hedule Table 13 Parental Control Select Device LABEL DESCRIPTION Profile Name Enter a descriptive name for the profile Profile Active Click this switch to enable or disable the profile When the switch...

Page 73: ...ight for this profile Allowing Schedule This field shows the time during which Internet access is blocked on the profile device s Schedule Add New Schedule Click this to add a new block for scheduling...

Page 74: ...ocations Figure 45 LAN and WAN 6 1 1 What You Can Do in this Chapter Use the Broadband screen to view remove or add a WAN interface You can also configure the WAN settings on the Zyxel Device for Inte...

Page 75: ...15 0 0 1a2f 0 Any number of consecutive blocks of zeros can be replaced by a double colon A double colon can only appear once in an IPv6 address So 2001 0db8 0000 0000 1a2f 0000 0000 0015 can be writt...

Page 76: ...6 Rapid Deployment Dual Stack Lite Use Dual Stack Lite when local network computers use IPv4 and the ISP has an IPv6 network When the Zyxel Device has an IPv6 WAN address and you set IPv6 IPv4 Mode to...

Page 77: ...ddress Get this information from your ISP 6 2 Broadband Settings Use this screen to change your Zyxel Device s Internet access settings The summary table shows you the configured WAN services connecti...

Page 78: ...tion Mode This shows whether the connection is in routing or bridge mode Encapsulation This is the method of encapsulation used by this connection 802 1p This indicates the 802 1p priority level assig...

Page 79: ...Chapter 6 Broadband EX3510 B1 User s Guide 79 Figure 49 Network Setting Broadband Add Edit New WAN Interface Routing Mode...

Page 80: ...s to not let the connection time out On Demand select this to automatically bring up the connection when the Zyxel Device receives packets destined for the Internet Idle Timeout This value specifies t...

Page 81: ...e the Zyxel Device act as an IGMP proxy on this connection When the switch goes to the right the function is enabled Otherwise it is not This allows the Zyxel Device to get subscribing information and...

Page 82: ...he ISP automatically Use Following Static IPv6 DNS Address Select Use Following Static IPv6 DNS Address to have the Zyxel Device use the IPv6 DNS server addresses you configure manually Primary DNS Se...

Page 83: ...ts can then use the prefix to generate their IPv6 addresses When the switch goes to the right the function is enabled Otherwise it is not IPv6 Address From DHCPv6 Server Click this switch to obtain an...

Page 84: ...sable VLAN on this WAN interface When the switch goes to the right the function is enabled Otherwise it is not 802 1p IEEE 802 1p defines up to 8 separate traffic types by inserting a tag into a MAC l...

Page 85: ...PC interacts with a broadband modem DSL cable wireless and so on connection For the service provider PPPoE offers an access and authentication method that works with existing access control systems f...

Page 86: ...e MAC header to identify the VLAN membership of a frame across bridges they are not confined to the switch on which they were created The VLANs can be created statically by hand or dynamically through...

Page 87: ...ddress of a computer before you can access it The Zyxel Device can get the DNS server addresses in the following ways 1 The ISP tells you the DNS server addresses usually in the form of an information...

Page 88: ...nfigure wireless advanced features such as the RTS CTS Threshold Section 7 7 on page 101 Use the Channel Status screen to scan WiFi channel noises and view the results Section 7 8 on page 103 Use the...

Page 89: ...service It is recommended that you select More Secure to enable WPA2 PSK data encryption Note If you are configuring the Zyxel Device from a computer connected to WiFi and you change the Zyxel Device...

Page 90: ...Chapter 7 Wireless EX3510 B1 User s Guide 90 Figure 51 Network Setting Wireless General...

Page 91: ...groups adjacent 40 MHz channels into pairs to increase bandwidth even higher Select 20MHz if you want to lessen radio interference with other wireless devices in your neighborhood or the wireless clie...

Page 92: ...ral screen Select More Secure as the security level The default WPA2 PSK is shown in the Security Mode field Max Downstream Bandwidth Max Upstream Bandwidth allows you to specify the maximum rate for...

Page 93: ...this option Password Select Generate password automatically or enter a Password The password has two uses 1 Manual Manually enter the same password on the Zyxel Device and the client Enter 8 63 ASCII...

Page 94: ...rk Setting Wireless Guest More AP LABEL DESCRIPTION This is the index number of the entry Status This field indicates whether this SSID is active A yellow bulb signifies that this SSID is active while...

Page 95: ...Click the Edit icon next to an SSID in the Guest More AP screen The following screen displays Figure 55 Network Setting Wireless Guest More AP Edit The following table describes the fields in this scr...

Page 96: ...om this DHCP pool to wireless clients connecting to the SSID DHCP End Address Specify the last of the contiguous addresses in the DHCP IP address pool SSID Subnet Mask Specify the subnet mask of the Z...

Page 97: ...nt to allow deny to configure this screen Note You can have up to 25 MAC authentication rules Use this screen to view your Zyxel Device s MAC filter settings and add new MAC filter rules Click Network...

Page 98: ...dresses in the MAC Address table Select Disable to turn off MAC filtering Select Deny to block access to the Zyxel Device MAC addresses not listed will be allowed to access the Zyxel Device Select All...

Page 99: ...twork Setting Wireless WPS The following table describes the labels in this screen Table 26 Network Setting Wireless WPS LABEL DESCRIPTION General WPS Click this switch to activate or deactivate WPS o...

Page 100: ...2 Use this section to set up a WPS wireless network by entering the PIN of the client into the Zyxel Device Click this switch and make it turn blue Click Apply to activate WPS method 2 on the Zyxel De...

Page 101: ...edia Quality of Service gives high priority to voice and video which makes them run more smoothly If the 802 11 Mode in Network Setting Wireless Others is set to include 802 11n or 802 11ac WMM cannot...

Page 102: ...11n Only to allow only IEEE 802 11n compliant WiFi devices to associate with the Zyxel Device Select 802 11b g Mixed to allow either IEEE 802 11b or IEEE 802 11g compliant WiFi devices to associate w...

Page 103: ...your Zyxel Device might be reduced in a mixed mode network This field displays Off and is not configurable when you set 802 11 Mode to 802 11b Only Preamble Select a preamble type from the drop down...

Page 104: ...reless client is dropped it has the opportunity to steer to a supported device with a strong signal Band steering allows 2 4GHz 5GHz dual band wireless clients to steer from one band to another For ex...

Page 105: ...ents extending a network s range Traditionally a wireless network operates in one of 2 ways An infrastructure type of network has one or more access points and one or more wireless clients The wireles...

Page 106: ...levision channels each wireless network uses a specific channel or frequency to send and receive information Every device in the same wireless network must use security compatible with the AP Security...

Page 107: ...pparently random numbers and letters but it is not very secure if you use a short key which is very easy to guess for example a three letter word from the dictionary Because of the damage that can be...

Page 108: ...l has to have the correct information SSID channel and security If a device is not allowed to use the wireless network it does not matter if it has the correct information This type of security does n...

Page 109: ...erference occur when other radio waves interrupt the data signal Interference may come from other radio transmissions such as military or air traffic control communications or from machines that are c...

Page 110: ...he same AP 7 10 6 1 Notes on Multiple BSSs A maximum of eight BSSs are allowed on one AP simultaneously You must use different keys for different BSSs If 2 wireless devices have different BSSIDs they...

Page 111: ...te the other in each of the two devices When WPS is activated on a device it has two minutes to find another device that also has WPS activated Then the two devices connect and set up a secure network...

Page 112: ...er referred to here as the AP and a client device using the PIN method 1 Ensure WPS is enabled on both devices 2 Access the WPS section of the AP s configuration interface See the device s User s Guid...

Page 113: ...es network and security settings The registrar creates a secure EAP Extensible Authentication Protocol tunnel and sends the network name SSID and the WPA PSK or WPA2 PSK pre shared key to the enrollee...

Page 114: ...rts both functions If the registrar is unconfigured the security settings it transmits to the enrollee are randomly generated Once a WPS enabled device has connected to another device using WPS it bec...

Page 115: ...in order to use the network In this case AP1 must be the registrar since it is configured it already has security information for the network AP1 supplies the existing security information to Client 2...

Page 116: ...ollee devices Whether the network uses WPA PSK or WPA2 PSK depends on the device You can check the configuration interface of the registrar device to discover the key the network is using if the devic...

Page 117: ...ot involved in the WPS handshake a rogue device must still associate with the access point to gain access to the network Check the MAC addresses of your wireless clients usually printed on a label on...

Page 118: ...nP and UPnP NAT traversal on the Zyxel Device Section 8 4 on page 126 Use the Additional Subnet screen to configure IP alias and public static IP Section 8 5 on page 131 Use the STB Vendor ID screen t...

Page 119: ...Pv6 address 8 1 2 2 About UPnP Identifying UPnP Devices UPnP hardware is identified as an icon in the Network Connections folder Windows 10 Each UPnP compatible device installed on your network will a...

Page 120: ...n page 135 for technical background information on LANs 8 1 3 Before You Begin Find out the MAC addresses of your network devices if you intend to add them to the DHCP Client List screen 8 2 LAN Setup...

Page 121: ...Chapter 8 Home Networking EX3510 B1 User s Guide 121 3 Click Apply to save your settings Figure 71 Network Setting Home Networking LAN Setup...

Page 122: ...y in the DHCP field IP Address Enter the IPv4 IP address of the actual remote DHCP server in this field IP Addressing Values This field is only available when you select Enable in the DHCP field Begin...

Page 123: ...lows the Zyxel Device to check MLD packets passing through it and learn the multicast group membership It helps reduce multicast traffic MLD Mode Select Standard Mode to forward multicast packets to a...

Page 124: ...er Enter the DNS server IPv6 addresses the Zyxel Device passes to the DHCP clients Select None if you do not want to configure IPv6 DNS servers DNS Query Scenario Select how the Zyxel Device handles c...

Page 125: ...ccess Control or Ethernet address on a LAN Local Area Network is unique to your computer six pairs of hexadecimal notation A network interface card such as an Ethernet adapter has a hardwired address...

Page 126: ...Home Networking UPnP to display the screen shown next Note To use UPnP NAT T enable NAT in the Network Setting Broadband Edit Add New WAN Interface screen Figure 74 Network Setting Home Networking UPn...

Page 127: ...gurator UPnP NAT T State UPnP NAT T Click this switch to allow UPnP enabled applications to automatically configure the Zyxel Device so that they can communicate through the Zyxel Device by using NAT...

Page 128: ...ed Sharing Settings 3 Select Turn on network discovery and click Save Changes Network discovery allows your computer to find other computers and devices on the network and other computers on the netwo...

Page 129: ...eature in Windows 10 UPnP server is installed in Windows 10 Activate UPnP on the Zyxel Device in Network Setting Home Networking UPnP Make sure the computer is connected to the LAN port of the Zyxel D...

Page 130: ...ring settings 4 Under Domain select Turn on network discovery and click Save Changes Network discovery allows your computer to find other computers and devices on the network and other computers on th...

Page 131: ...ver the same Ethernet interface The Zyxel Device supports multiple logical LAN interfaces via its physical Ethernet interface with the Zyxel Device itself as the gateway for the LAN network When you u...

Page 132: ...a LAN network for the Zyxel Device When the switch goes to the right the following fields will be configurable Otherwise they are not IPv4 Address Enter the IP address of your Zyxel Device in dotted...

Page 133: ...IP by DHCP Click this switch to enable or disable the Zyxel Device to provide public IP addresses by DHCP server When the switch goes to the right the function is enabled Otherwise it is not Enable AR...

Page 134: ...P Server Name to open this screen Figure 78 Network Setting Home Networking TFTP Server Name Table 37 Network Setting Home Networking Wake on LAN LABEL DESCRIPTION Wake by Address Select Manual and en...

Page 135: ...CP IP configuration at start up from a server You can configure the Zyxel Device as a DHCP server or disable it When configured as a server the Zyxel Device provides the TCP IP configuration for the c...

Page 136: ...and Subnet Mask Similar to the way houses on a street share a common street name so too do computers on a LAN share one common network number Where you obtain your network number depends on your part...

Page 137: ...68 255 255 You can obtain your IP address from the IANA from an ISP or it can be assigned from a private network If you belong to a small organization and your Internet access is through an ISP the IS...

Page 138: ...default gateway R1 You create one static route to connect to services offered by your ISP behind router R2 You create another static route to communicate with a separate network behind a router R3 con...

Page 139: ...ve or not A yellow bulb signifies that this route is active A gray bulb signifies that this route is not active Name This is the name that describes or identifies this route Destination IP This parame...

Page 140: ...Mask If you are using IPv4 and need to specify a route to a single host use a subnet mask of 255 255 255 255 in the subnet mask field to force the network number to be identical to the host ID Enter...

Page 141: ...oute in the Network Setting Routing DNS Route screen The screen shown next appears Table 41 Network Setting Routing DNS Route LABEL DESCRIPTION Add New DNS Route Click this to add a new DNS route This...

Page 142: ...can use source based policy forwarding to direct traffic from different users through different connections or distribute traffic among multiple paths for load sharing Table 42 DNS Route Add LABEL DE...

Page 143: ...is active or not A yellow bulb signifies that this DNS route is active A gray bulb signifies that this DNS route is not active Name This is the name of the rule Source IP This is the source IP addres...

Page 144: ...cy route When the switch goes to the right the function is enabled Otherwise it is not Route Name Enter a descriptive name of up to 8 printable English keyboard characters not including spaces Source...

Page 145: ...d the broadcasting method of the RIP packets that the Zyxel Device sends it recognizes both formats when receiving RIP version 1 is universally supported but RIP version 2 carries more information RIP...

Page 146: ...owing time sensitive applications to flow more smoothly Time sensitive applications include both those that require a low level of latency delay and a low level of jitter variations in delay such as V...

Page 147: ...Serv is a new protocol and defines a new DS field which replaces the eight bit ToS Type of Service field in the IP header Tagging and Marking In a QoS class you can configure whether to add or change...

Page 148: ...Click Network Setting QoS General to open the screen as shown next Use this screen to enable or disable QoS and set the upstream bandwidth or assign traffic priority See Section 10 1 on page 146 for...

Page 149: ...speed even if you set this number higher than the DSL port s actual transmission speed You can also set this number lower than the interfaces actual transmission speed This will cause the Zyxel Device...

Page 150: ...etting QoS Queue Setup Upstream traffic priority Assigned by Select how the Zyxel Device assigns priorities to various upstream traffic flows None Disables auto priority mapping and has the Zyxel Devi...

Page 151: ...the descriptive name of this queue Interface This shows the name of the Zyxel Device s interface through which traffic in this queue passes Priority This shows the priority of this queue The lower the...

Page 152: ...er the descriptive name of this queue Interface Select the interface to which this queue is applied This field is read only if you are editing the queue Priority Select the priority level from 1 to 7...

Page 153: ...ies that this classifier is active A gray bulb signifies that this classifier is not active Class Name This is the name of the classifier Classification Criteria This shows criteria specified in this...

Page 154: ...Chapter 10 Quality of Service QoS EX3510 B1 User s Guide 154 Figure 92 Classification Setup Add Edit...

Page 155: ...Select the check box and enter the source MAC address of the packet MAC Mask Type the mask for the specified MAC address to determine which bits a packet s MAC address should match Enter f for each bi...

Page 156: ...enter the minimum and maximum packet length from 46 to 1500 in the fields provided DSCP This field is available only when you select IP in the Ether Type field Select this option and specify a DSCP Di...

Page 157: ...to the default routing table Step5 Outgoing Queue Selection To Queue Index Select a queue that applies to this class You should have configured a queue in the Queue Setup screen already Cancel Click C...

Page 158: ...actions such as drop pass or modify to the DSCP value of matched traffic Click Network Setting QoS Policer Setup The screen appears as shown Figure 95 Network Setting QoS Policer Setup Table 52 Shape...

Page 159: ...is policer is active A gray bulb signifies that this policer is not active Name This field displays the descriptive name of this policer Regulated Classes This field displays the name of a QoS classif...

Page 160: ...n traffic can be transmitted Each token represents one byte The algorithm allows bursts of up to b bytes which is also the bucket size The Single Rate Three Color Marker srTCM is based on the token bu...

Page 161: ...Two Rate Three Color in the Meter Type field Conforming Action Specify what the Zyxel Device does for packets within the committed rate and burst size green marked packets Pass Send the packets withou...

Page 162: ...k IEEE 802 1p specifies the user priority field and defines up to 8 separate traffic types The following table Table 55 Network Setting QoS Monitor LABEL DESCRIPTION Refresh Interval Enter how often y...

Page 163: ...rk device will not conflict with the DSCP mapping The DSCP value determines the forwarding behavior the PHB Per Hop Behavior that each packet gets across the DiffServ network Based on the marking rule...

Page 164: ...he token bucket algorithm uses tokens in a bucket to control when traffic can be transmitted The bucket stores tokens each of which represents one byte The algorithm allows bursts of up to b bytes whi...

Page 165: ...packets by comparing them to one user defined rate the Committed Information Rate CIR and two burst sizes the Committed Burst Size CBS and Excess Burst Size EBS The srTCM evaluates incoming packets an...

Page 166: ...rTCM is based on the token bucket filter and has two token buckets Committed Burst Size CBS and Peak Burst Size PBS Tokens are generated and added into the two buckets at the CIR and PIR respectively...

Page 167: ...pping screen to configure the Zyxel Device s address mapping settings Section 11 6 on page 177 Use the Sessions screen to configure the Zyxel Device s maximum number of NAT sessions Section 11 6 on pa...

Page 168: ...t 21 In some cases such as for unknown services or where one server can support more than one service for example both FTP and web service it might be better to specify a range of port numbers You can...

Page 169: ...ellow bulb signifies that this rule is active A gray bulb signifies that this rule is not active Service Name This shows the service s name Originating IP This field displays the source IP address fro...

Page 170: ...rt Translation Start Port and Translation End Port fields Note To configure port translation you need to have different configurations in the Start Port End Port Translation Start Port and Translation...

Page 171: ...e Enter a name to identify this rule using keyboard characters A Z a z 1 2 and so on Obtain WAN IP Automatically Select the Enable check box to have the Zyxel Device automatically detect and use an av...

Page 172: ...address each time you want a different LAN computer to use the application Note TCP port 7547 is reserved for system use Note The maximum number of trigger ports for a single rule or all rules is 999...

Page 173: ...causes the Zyxel Device to record Jane s computer IP address The Zyxel Device associates Jane s computer IP address with the open port range of 6970 7170 3 The Real Audio server responds using a port...

Page 174: ...the name of the service used by this rule WAN Interface This field shows the WAN interface through which the service is forwarded Trigger Start Port The trigger port is a port or a range of ports that...

Page 175: ...port or a range of ports that causes or triggers the Zyxel Device to record the IP address of the LAN computer that sent the traffic to a server on the WAN Type a port number or the starting port num...

Page 176: ...allows SIP calls to pass through the Zyxel Device When the Zyxel Device registers with the SIP register server the SIP ALG translates the Zyxel Device s private IP address inside the SIP data stream t...

Page 177: ...to make sure applications such as FTP and file transfer in IM applications work correctly with port forwarding and address mapping rules SIP ALG Enable this to make sure SIP VoIP works correctly with...

Page 178: ...arting Inside Global IP Address IGA Enter 0 0 0 0 here if you have a dynamic IP address from your ISP You can only do this for the Many to One mapping type Global End IP This is the ending Inside Glob...

Page 179: ...to one global IP address This is equivalent to SUA for example PAT port address translation the Zyxel Device s Single User Account feature that previous routers supported only Many to Many This mode...

Page 180: ...t traverses a router for example the local address refers to the IP address of a host when the packet is in the local network while the global address refers to the IP address of the host when the sam...

Page 181: ...Device filters out all incoming inquiries thus preventing intruders from probing your network For more information on IP address translation refer to RFC 1631 The IP Network Address Translator NAT 11...

Page 182: ...2 Figure 109 How NAT Works 11 8 4 NAT Application The following figure illustrates a possible NAT application where 3 inside LANs logical LANs using IP alias behind the Zyxel Device can communicate wi...

Page 183: ...he example and assign a default server IP address of 192 168 1 35 to a third C in the example You assign the LAN IP addresses and the ISP assigns the WAN IP address The NAT network appears as a single...

Page 184: ...t you in NetMeeting CU SeeMe and so on You can also access your FTP server or Web site on your own computer using a domain name for instance myhost dhs org where myhost is a name of your choice that w...

Page 185: ...name and home is the domain name Figure 112 Network Setting DNS DNS Entry The following table describes the fields in this screen 12 2 1 Add Edit DNS Entry You can manually add or edit the Zyxel Devic...

Page 186: ...ress mapping to a hostname Use this screen to configure a DDNS service provider on your Zyxel Device Click Network Setting DNS Dynamic DNS The screen appears as shown Table 70 DNS Entry Add Edit LABEL...

Page 187: ...the password assigned to you Enable Wildcard Option Select the check box to enable DynDNS Wildcard Enable Off Line Option Only applies to custom DNS Check with your Dynamic DNS service provider to hav...

Page 188: ...ps the hosts want to join on its network MLD snooping and MLD proxy are analogous to IGMP snooping and IGMP proxy in IPv4 MLD filtering controls which multicast groups a port can join An MLD Report me...

Page 189: ...oup membership information Query Response Interval Enter the maximum number of seconds the Zyxel Device can wait for receiving a General Query message Multicast routers use general queries to learn wh...

Page 190: ...ers a multicast group can have Fast Leave Enable Select this option to set the Zyxel Device to remove a port from the multicast tree immediately without sending an MLD membership query message once it...

Page 191: ...same VLAN as the server Ports can belong to other VLAN groups too VLAN groups can be modified at any time by adding moving or changing ports without any re cabling A tagged VLAN uses an explicit tag V...

Page 192: ...Use this screen to create a new VLAN group Figure 118 Add Edit VLAN Group Table 73 Network Setting VLAN Group LABEL DESCRIPTION Add New VLAN Group Click this button to create a new VLAN group This is...

Page 193: ...d underscores _ Spaces are not allowed VLAN ID Enter a unique ID number from 1 to 4 094 to identify this VLAN group Outgoing traffic is tagged with this ID if TX Tagging is selected below LAN Select I...

Page 194: ...the Zyxel Device automatically add the incoming traffic and the LAN interface on which traffic is received to an interface group when its DHCP Vendor ID option information matches one listed for the i...

Page 195: ...ically add LAN clients to a new group use filtering criteria Note An interface can belong to only one group at a time Note After configuring a vendor ID reboot the client device attached to the Zyxel...

Page 196: ...Select None to not add a WAN interface to this group Selected LAN Interfaces Available LAN Interfaces Select one or more LAN interfaces Ethernet LAN HPNA or wireless LAN in the Available LAN Interface...

Page 197: ...ion 61 vendor specific information DHCP option 125 or a VLAN group Figure 122 Interface Grouping Criteria Filter Criteria This shows the filtering criteria The LAN interface on which the matched traff...

Page 198: ...he Identity Association Identifier IAID of the device for example the WAN connection index number DHCP Option 125 Select this and enter vendor specific information of the matched traffic Enterprise Nu...

Page 199: ...ser A can initiate an IM Instant Messaging session from the LAN to the WAN 1 Return traffic for this session is also allowed 2 However other traffic initiated from the WAN is blocked 3 and 4 Figure 12...

Page 200: ...ice for users of the targeted system LAND Attack In a LAND attack hackers flood SYN packets into the network with a spoofed source IP address of the target system This makes it appear as if the host c...

Page 201: ...me examples Note Removing a protocol rule will also remove associated ACL rules Click Security Firewall Protocol to display the following screen Table 78 Security Firewall General LABEL DESCRIPTION IP...

Page 202: ...e following screen Figure 126 Protocol Entry Add New Edit Table 79 Security Firewall Protocol LABEL DESCRIPTION Add New Protocol Entry Click this to add a new service Name This is the name of your cus...

Page 203: ...of your customized port Source Port This field is displayed if you select either the TCP or UDP protocol You may set it to Any Single or Range and enter the Port Number or range of Port Numbers for y...

Page 204: ...his rule Service This displays the transport layer protocol that defines the service and the direction of traffic to which this rule applies Action This field displays whether the rule silently discar...

Page 205: ...Name Enter a descriptive name of up to 16 alphanumeric characters not including spaces underscores and dashes You must enter the filter name to add an ACL rule This field is read only if you are editi...

Page 206: ...stination Port This field is displayed only when you select Specific Service in Select Service and have either TCP or UDP in the Protocol field Enter a single port number or the range of port numbers...

Page 207: ...the following screen Figure 129 Security Firewall DoS The following table describes the labels in this screen Table 83 Security Firewall DoS LABEL DESCRIPTION DoS Protection Blocking Select Enable to...

Page 208: ...airs of hexadecimal characters for example 00 A0 C5 00 00 02 You need to know the MAC addresses of the LAN client to configure this screen 17 2 MAC Filter Settings Enable MAC Address Filter and add th...

Page 209: ...new entry Set This is the index number of the MAC address Active Select Active to enable the MAC filter rule The rule will not be applied if Allow is not selected Host Name Enter the host name of the...

Page 210: ...ipating in specified online activities These rules are defined in a Parental Control Profile PCP Click Security Parental Control to open the following screen Figure 132 Security Parental Control The f...

Page 211: ...ows the MAC address of the LAN user s computer to which this rule applies Internet Access Schedule This shows the day s and time on which parental control is enabled Network Service This shows whether...

Page 212: ...Chapter 18 Parental Control EX3510 B1 User s Guide 212 Figure 133 Security Parental Control Add Edit PCP General Rule List Internet Access Schedule...

Page 213: ...dress then click the Add icon to enter a computer MAC address for this PCP Up to five are allowed Click the Delete icon to remove one Internet Access Schedule Day Select check boxes for the days that...

Page 214: ...es listed below Add Click Add to show a screen to enter the URL of web site or URL keyword to which the Zyxel Device blocks or allows access This shows the index number of the rule Website This shows...

Page 215: ...le 87 Security Parental Control Add Edit PCP Add New Service LABEL DESCRIPTION Add New Service Select the name of the service from the drop down list Otherwise select User Define and specify the name...

Page 216: ...n Table 88 Security Parental Control Add Edit PCP Add Keyword LABEL DESCRIPTION Site URL Keyword Enter a keyword and click OK to have the Zyxel Device block access to the website URLs that contain the...

Page 217: ...lowing screen Figure 138 Security Scheduler Rule The following table describes the fields in this screen Table 89 Security Scheduler Rule LABEL DESCRIPTION Add New Rule Click this to create a new rule...

Page 218: ...s in this screen Table 90 Scheduler Rule Add Edit LABEL DESCRIPTION Rule Name Enter a name up to 31 printable English keyboard characters not including spaces for this schedule Day Select check boxes...

Page 219: ...he following terms and concepts may help as you read through this chapter Certification Authority A Certification Authority CA issues certificates and guarantees the identity of each certificate owner...

Page 220: ...isplays identifying information about the certificate s owner such as CN Common Name OU Organizational Unit or department O Organization or company and C Country It is recommended that each certificat...

Page 221: ...cate Request LABEL DESCRIPTION Certificate Name Type up to 63 ASCII characters not including spaces to identify this certificate Common Name Select Auto to have the Zyxel Device configure this field a...

Page 222: ...w LABEL DESCRIPTION Name This field displays the identifying name of this certificate Type This field displays general information about the certificate ca means that a Certification Authority signed...

Page 223: ...te the certificate into a text editor and save the file on a management computer for later distribution Private Key This field displays the private key of this certificate Signing Request This field d...

Page 224: ...others Figure 144 Trusted CA View Type This field displays general information about the certificate ca means that a Certification Authority signed the certificate Modify Click the View icon to open...

Page 225: ...ABEL DESCRIPTION Name This field displays the identifying name of this certificate This read only text box displays the certificate in Privacy Enhanced Mail PEM format PEM uses base 64 to convert the...

Page 226: ...sist of both logs and alerts You may differentiate them by their color in the View Log screen Alerts display in red and logs display in black Syslog Overview The syslog protocol allows devices to send...

Page 227: ...s according to the severity level you have selected When you select a severity the Zyxel Device searches through all logs of that severity or higher Category Select the type of logs to display Clear L...

Page 228: ...ce searches through all logs of that severity or higher Category Select the type of logs to display Clear Log Click this to delete all the logs Refresh Click this to renew the log screen Export Log Cl...

Page 229: ...2 2 on page 229 Use the LAN screen to view the LAN traffic statistics Section 22 3 on page 230 Use the NAT screen to view the NAT status of the Zyxel Device s client s Section 22 4 on page 231 22 2 WA...

Page 230: ...ted on this interface Drop This indicates the number of outgoing packets dropped on this interface Packets Received Data This indicates the number of received packets on this interface Error This indi...

Page 231: ...interfaces on the Zyxel Device Sent Packets Data This indicates the number of transmitted packets on this interface Error This indicates the number of frames with errors transmitted on this interface...

Page 232: ...he ARP Table and if it finds the address sends it to the device If no entry is found for the IP address ARP broadcasts the request to all the devices on the LAN The device fills in its own MAC and IP...

Page 233: ...ARP Table Figure 151 System Monitor ARP Table The following table describes the labels in this screen Table 103 System Monitor ARP Table LABEL DESCRIPTION This is the index number of the ARP or neighb...

Page 234: ...Zyxel Device takes the shortest path to forward a packet 24 2 Routing Table Settings The table below shows IPv4 and IPv6 routing information The IPv4 subnet mask is 255 255 255 255 for a host destina...

Page 235: ...04 System Monitor Routing Table LABEL DESCRIPTION IPv4 IPv6 Routing Table Destination This indicates the destination IPv4 address or IPv6 address and prefix of this route Gateway This indicates the IP...

Page 236: ...outer determines the best route for transmission by choosing a path with the lowest cost The smaller the number the lower the cost Interface This indicates the name of the interface through which the...

Page 237: ...reen Table 105 System Monitor Multicast Status IGMP Status LABEL DESCRIPTION Refresh Click this button to update the information on this screen Interface This field displays the name of the Zyxel Devi...

Page 238: ...e describes the labels in this screen Table 106 System Monitor Multicast Status MLD Status LABEL DESCRIPTION Refresh Click this button to update the status on this screen Interface This field displays...

Page 239: ...igure 155 System Monitor WLAN Station Status The following table describes the labels in this screen Table 107 System Monitor WLAN Station Status LABEL DESCRIPTION This is the index number of an assoc...

Page 240: ...presents the strength of the WiFi signal between an associated wireless station and the Zyxel Device The Zyxel Device uses the RSSI and SNR values to determine the strength of the WiFi signal 5 means...

Page 241: ...he host name without the use of the domain name 27 2 System Settings Click Maintenance System to open the following screen Assign a unique name to the Zyxel Device so it can be easily recognized on yo...

Page 242: ...age user accounts and their privileges on the Zyxel Device Figure 157 Maintenance User Account The following table describes the labels in this screen Table 109 Maintenance User Account LABEL DESCRIPT...

Page 243: ...s field displays the length of time a user must wait before attempting to log in again after a number of consecutive wrong passwords have been entered as defined in Retry Times Group This field displa...

Page 244: ...nactive time before the Zyxel Device will automatically log the user out of the Web Configurator Lock Period Enter the length of time a user must wait before attempting to log in again after a number...

Page 245: ...WAN and or LAN connection Section 29 2 on page 245 Use the Trust Domain screen to enable users to permit access from local management services by entering specific IP addresses Section 29 3 on page 24...

Page 246: ...TELNET provides a way to control your Zyxel Device remotely SSH prevents leakage of data during remote management Additionally it can encrypt all transmitted data SNMP is a management system that moni...

Page 247: ...Add Trust Domain Use this screen to configure a public IP address which is allowed to access the Zyxel Device Click the Add Trust Domain button in the Maintenance Remote Management Trust Domain scree...

Page 248: ...113 Maintenance Remote Management Trust Domain Add Trust Domain LABEL DESCRIPTION IP Address Enter a public IP address which is allowed to access the service on the Zyxel Device from the WAN You can...

Page 249: ...and a manager An agent is a management software module that resides in a managed device the Zyxel Device An agent translates the local management information from the managed device into a form compat...

Page 250: ...list within an agent In SNMPv1 when a manager wants to retrieve all elements of a table from an agent it initiates a Get operation followed by a series of GetNext operations Set Allows the manager to...

Page 251: ...incoming Get and GetNext requests from the management station Set Community Enter the Set Community which is the password for the incoming Set requests from the management station Trap Community Enter...

Page 252: ...or effective scheduling and logging the Zyxel Device s system time must be accurate Use this screen to configure the Zyxel Device s time based on your local time zone You can enter a time server addre...

Page 253: ...Chapter 31 Time Settings EX3510 B1 User s Guide 253 Figure 164 Maintenance Time...

Page 254: ...hour format Here are a couple of examples Daylight Saving Time starts in most parts of the United States on the second Sunday of March Each time zone in the United States starts using Daylight Saving...

Page 255: ...1 Time Settings EX3510 B1 User s Guide 255 Cancel Click Cancel to restore the default or previously saved settings Apply Click Apply to save your changes Table 115 Maintenance Time continued LABEL DES...

Page 256: ...o open the E mail Notification screen Use this screen to view remove and add e mail account information on the Zyxel Device This account can be set to receive e mail notifications for logs Note The de...

Page 257: ...DESCRIPTION Table 117 E mail Notification Add LABEL DESCRIPTION Mail Server Address Enter the server name or the IP address of the mail server for the e mail address specified in the Account e mail A...

Page 258: ...ncrypted communications between the mail server and the Zyxel Device Select STARTTLS to upgrade a plain text connection to a secure connection using SSL TLS Cancel Click this button to exit this scree...

Page 259: ...ears as shown If you have a LAN client on your network or a remote server that is running a syslog utility you can also save its log files by enabling Syslog Logging selecting Remote or Local File and...

Page 260: ...h goes to the right the function is enabled Otherwise it is not Mode Select the syslog destination from the drop down list box If you select Remote the log s will be sent to a remote syslog server If...

Page 261: ...ge that the Zyxel Device sends Security Log Mail Subject Type a title that you want to be in the subject line of the security log e mail message that the Zyxel Device sends Send Log to The Zyxel Devic...

Page 262: ...default policy forward 09 54 17 UDP src port 00520 dest port 00520 1 00 3 Apr 7 00 From 192 168 1 6 To 10 10 10 10 match forward 09 54 19 UDP src port 03516 dest port 00053 1 01 snip snip 126 Apr 7 00...

Page 263: ...the Zyxel website and upload it to your Zyxel Device using this screen The upload process uses HTTP Hypertext Transfer Protocol and may take up to two minutes After a successful upload the Zyxel Devic...

Page 264: ...emporary network disconnect In some operating systems you may see the following icon on your desktop Current Firmware Version This is the present Firmware version and the date created File Path Type t...

Page 265: ...Chapter 34 Firmware Upgrade EX3510 B1 User s Guide 265 Network Temporarily Disconnected...

Page 266: ...your Zyxel Device s settings 35 1 1 What You Can Do in this Chapter Use the Backup Restore screen to backup restore reset device settings Section 35 2 on page 266 35 2 Backup Restore Settings Click M...

Page 267: ...configuration file before making configuration changes The backup configuration file will be useful in case you need to return to your previous settings Click Backup to save the Zyxel Device s curren...

Page 268: ...eed to change the IP address of your computer to be in the same subnet as that of the default device IP address 192 168 1 1 If the upload was not successful the following screen will appear Click OK t...

Page 269: ...Refer to Section 1 5 4 on page 23 for more information on the RESET button 35 3 Reboot System Reboot allows you to reboot the Zyxel Device remotely without turning the power off You may need to do thi...

Page 270: ...tion 36 3 on page 271 The 802 1ag screen lets you perform CFM actions Section 36 4 on page 272 The 802 3ah screen lets you configure link OAM port parameters Section 36 5 on page 273 36 2 What You Nee...

Page 271: ...eRoute NsLookup The following table describes the fields in this screen Table 121 Maintenance Diagnostic Ping TraceRoute NsLookup LABEL DESCRIPTION Address Type the IP address of a computer that you w...

Page 272: ...fields in this screen Table 122 Maintenance Diagnostic 802 1ag LABEL DESCRIPTION 802 1ag Connectivity Fault Management IEEE 802 1ag CFM Click this switch to enable or disable the IEEE 802 1ag CFM spe...

Page 273: ...4094 for this MA Local MEP ID Enter the local Maintenance Endpoint Identifier 1 8191 CCM Select Enable to continue sending MEP information by CCM Connectivity Check Messages When CCMs are received th...

Page 274: ...e function is enabled Otherwise it is not Features Select Variable Retrieval so the Zyxel Device can respond to requests for information such as requests for Ethernet counters and statistics about lin...

Page 275: ...275 PART III Troubleshooting and Appendices Appendices contain general information Some information may not apply to your Zyxel Device...

Page 276: ...1 Make sure the Zyxel Device is turned on 2 Make sure you are using the power adapter included with the Zyxel Device 3 Make sure the power adapter is connected to the Zyxel Device and plugged in to a...

Page 277: ...nd associated passwords 2 If those do not work you have to reset the device to its factory defaults See Section 1 5 4 on page 23 I cannot see or access the Login screen in the Web Configurator 1 Make...

Page 278: ...you have entered the password correctly See the cover page for the default login names and associated passwords The field is case sensitive so make sure Caps Lock is not on 2 You cannot log in to the...

Page 279: ...connected to a MODEM or Router 2 Make sure you configured a proper Ethernet WAN interface Network Setting Broadband screen with the Internet account information provided by your ISP and that it is ena...

Page 280: ...h as cordless phones Place the AP where there are minimum obstacles such as walls and ceilings between the AP and the wireless client Reduce the number of wireless clients connecting to the same AP si...

Page 281: ...the screen Restart your computer 37 6 IP Address Setup I need to set the computer s IP address to be in the same subnet as the Zyxel Device 1 In Windows 10 open the Control Panel 2 Click Network and I...

Page 282: ...lick the Ethernet icon and then select Properties 5 Click Internet Protocol Version 4 TCP IPv4 and then click Properties 6 Select Use the following IP address and enter an IP address from 192 168 1 2...

Page 283: ...Chapter 37 Troubleshooting EX3510 B1 User s Guide 283 7 Click OK when you are done and close all windows...

Page 284: ...index shtml for the latest information Please have the following information ready when you contact an office Required Information Product model and serial number Warranty Information Date that you r...

Page 285: ...pk Philippines Zyxel Philippines http www zyxel com ph Singapore Zyxel Singapore Pte Ltd http www zyxel com sg Taiwan Zyxel Communications Corporation https www zyxel com tw zh Thailand Zyxel Thailan...

Page 286: ...tps www zyxel com fi fi France Zyxel France https www zyxel fr Germany Zyxel Deutschland GmbH https www zyxel com de de Hungary Zyxel Hungary SEE https www zyxel com hu hu Italy Zyxel Communications I...

Page 287: ...pain Zyxel Communications ES Ltd https www zyxel com es es Sweden Zyxel Communications https www zyxel com se sv Switzerland Studerus AG https www zyxel ch de https www zyxel ch fr Turkey Zyxel Turkey...

Page 288: ...ons Corporation https www zyxel com co es Ecuador Zyxel Communications Corporation https www zyxel com co es South America Zyxel Communications Corporation https www zyxel com co es Middle East Israel...

Page 289: ...2f 0015 2001 db8 1a2f 0 0 15 or 2001 db8 0 0 1a2f 15 Prefix and Prefix Length Similar to an IPv4 subnet mask IPv6 uses an address prefix to represent the network address An IPv6 prefix length specifie...

Page 290: ...ff00 8 The following table describes some of the predefined multicast addresses The following table describes the multicast addresses which are reserved and can not be assigned to a multicast group Ta...

Page 291: ...tion IA is a collection of addresses assigned to a DHCP client through which the server and client can manage a set of related IP addresses Each IA must be associated with exactly one interface The DH...

Page 292: ...e received IPv6 prefix for example 2001 db2 48 to generate its LAN IP address Through sending Router Advertisements RAs regularly by multicast the Zyxel Device passes the IPv6 prefix information to it...

Page 293: ...ered as the next hop Otherwise the Zyxel Device determines the next hop from the default router list or routing table Once the next hop IP address is known the Zyxel Device looks into the neighbor cac...

Page 294: ...the change 4 Click Close to exit the Local Area Connection Status screen 5 Select Start All Programs Accessories Command Prompt 6 Use the ipconfig command to check your dynamic IPv6 address This examp...

Page 295: ...of IP protocol used by the service If this is TCP UDP then the service uses the same port number with TCP and UDP If this is USER DEFINED the Port s is the IP protocol number not the port number Port...

Page 296: ...including large files that may not be possible by e mail H 323 TCP 1720 NetMeeting uses this protocol HTTP TCP 80 Hyper Text Transfer Protocol a client server protocol for the world wide web HTTPS TC...

Page 297: ...XEC TCP 514 Remote Execution Daemon RLOGIN TCP 513 Remote Login ROADRUNNER TCP UDP 1026 This is an ISP that provides services mainly for cable modems RTELNET TCP 107 Remote Telnet RTSP TCP UDP 554 The...

Page 298: ...and terminal emulation protocol common on the Internet and in UNIX environments It operates over TCP IP networks Its primary function is to allow users to log into remote host systems VDOLIVE TCP UDP...

Page 299: ...ons for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device...

Page 300: ...of Conformity with Regard to EU Directive 2014 53 EU Radio Equipment Directive RED Compliance information for wireless devices relevant to the EU and other Countries following the EU Directive 2014 53...

Page 301: ...u valoda Latvian Ar o Zyxel deklar ka iek rtas atbilst Direkt vas 2014 53 ES b tiskaj m pras b m un citiem ar to saist tajiem noteikumiem National Restrictions The outdoor usage of the 2 4 GHz band re...

Page 302: ...ng of electrical and electronic devices For detailed information about recycling of this device please contact your local city office your household waste disposal service or the store where you purch...

Page 303: ...jo indica que seg n las regulaciones locales su producto y o su bater a deber n depositarse como basura separada de la dom stica Cuando este producto alcance el final de su vida til ll velo a un punto...

Page 304: ...t will consist of a new or re manufactured functionally equivalent device of equal or higher value and will be solely at the discretion of Zyxel This warranty shall not apply if the device has been mo...

Page 305: ...urce Licenses This product may contain in part some free software distributed under GPL license terms and or GPL like licenses To request the source code covered under these licenses please go to http...

Page 306: ...th capacity cable type 16 Basic Service Set see BSS blinking LEDs 20 Bridge mode 83 broadband 74 Broadband screen overview 74 broadcast 86 BSS 109 example 110 button power 22 reset 22 WPS 22 C cable t...

Page 307: ...163 DiffServ 163 marking rule 163 digital IDs 219 disclaimer 299 distance maximum cable type 16 DMZ 175 DNS 119 136 DNS server address assignment 87 Domain Name 183 Domain Name System see DNS DoS 200...

Page 308: ...194 Internet access 16 wizard setup 34 Internet access application Ethernet WAN 17 Internet connection add or edit 78 INTERNET LED 20 Internet Protocol version 6 75 Internet Protocol version 6 see IP...

Page 309: ...Response see LTR login 26 password 26 Logout icon 33 logs 226 229 237 259 Loop Back Response see LBR loopback 270 LTM 270 LTR 270 M MA 270 MAC address 98 125 associated wireless station 239 filter 97...

Page 310: ...col see PPTP POP3 183 port 1G WAN 22 LAN 22 USB 22 WAN 22 port forwarding 168 ports 20 power button 22 POWER LED 20 PPPoE 85 benefits 85 technical reference 85 PPTP 183 preamble 103 107 preamble mode...

Page 311: ...lor Marker see srTCM SIP ALG 176 activation 177 SMTP 183 SNMP 183 SNMP trap 183 SNR range 240 SPI 200 srTCM 165 SSID 108 activation 94 management 104 MBSSID 110 static route 138 145 configuration 139...

Page 312: ...recommended 26 Web Configurator layout 28 login 26 overview 26 password 26 WEP Encryption 93 WiFi 105 authentication 107 108 BSS 109 example 110 channel 106 encryption 109 example 105 fragmentation t...

Page 313: ...Index EX3510 B1 User s Guide 313 WPS button 22 using 23 WPS LED 21 WPS methods tutorial 41 WPS process example 43 Z Zyxel Device managing 18 Zyxel Family Safety page 214...

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