ZyXEL Communications ARMOR G5, User Manual, Page: 144 / 186

NBG7815 User’s Guide
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Tro ub le sho o ting
14.1 O ve rvie w
This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
• Power, Hardware Connections, and LEDs
• NBG7815 Access and Login
• Internet Access
• Resetting the NBG7815 to Its Factory Defaults
• Wireless Connections
• USB Device Problems
14.2 Po we r, Ha rdwa re C o nne c tio ns, a nd LEDs
The NBG7815 does not turn on. None of the LEDs turn on.
• Make sure you are using the power adaptor or cord included with the NBG7815.
• Make sure the power adaptor or cord is connected to the NBG7815 and plugged in to an
appropriate power source. Make sure the power source is turned on.
• Disconnect and re-connect the power adaptor or cord to the NBG7815.
• If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
• Make sure you understand the normal behavior of the LED. See Section 1.7 on page 14 .
• Check the hardware connections. See the Quick Start Guide.
• Inspect your cables for damage. Contact the vendor to replace any damaged cables.
• Disconnect and re-connect the power adaptor to the NBG7815.
• If the problem continues, contact the vendor.