Shipping Instructions
Use the following procedure when returning a unit to the factory:
Call or write Vicon for a Return Authorization
at one of the locations listed below. Record the name
of the Vicon employee who issued the R.A.
Vicon Industries Inc.
89 Arkay Drive
Hauppauge, NY 11788
Phone:
(2288); Toll-Free: l-800-645-91 16; Fax: 516-951 -CCTV (2288)
For service or returns from countries in Europe, contact:
Vicon Industries (U.K.) Ltd
Brunel Way
PO15 5TX
United Kingdom
Phone:
Fax:
2 .
Attach a sheet of paper to the unit with the following information:
a .
Name and address of the company returning the unit
b .
Name of the Vicon employee who issued the R.A.
C .
A. number
d .
Brief description of the installation
e .
Complete description of the problem and circumstances under which it occurs
f.
Unit’s original date of purchase, if still under warranty
3 .
Pack the unit carefully. Use the original shipping carton or its equivalent for maximum protection.
4 .
Mark the R.A. number on the outside of the carton on the shipping label.
X923 Rev 1099 System Console
Shipping Instructions
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