Call Handling
50
SBX IP 320 Features & Operation Guide
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Saved User database information includes:
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Station Number
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Station Attributes (PGM 111 - 124)
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CO Routing (Ring Assign, DID routing)
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Hunt Group Membership
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Voice Mail
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If user tries to log-in at another station without logging-out of a dummy Station, the
previous used Station returns to the dummy state automatically.
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The hot-desk will automatically log-off if there is no activity at the DKTU within the
Auto Log-Out Timer.
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The button map of the hot-desk will not be changed even though a User logs-on to a
different type of DKTU (it is recommended that the same type of DKTU is used for the
Hot-Desk Station).
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Only DKTUs (with more than 12 buttons) and WKTs can be used as dummy stations.
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The modem associated with the Station cannot log in (PGM 170).
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When the System reset happens, all login agents are automatically logged-out.
Admin Programming
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Dummy Station ON/OFF (PGM 112 - FLEX 23)
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Number of Agents (PGM 250 - FLEX 1)
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Assign Station Number of Agents (PGM 250 - FLEX 2)
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Agent Auto Logout Timer (PGM 250 - FLEX 3)
