Troubleshooting
Troubleshooting Guide
Thermo Scientific
42iQTL Instruction Manual
6-5
Problem
Possible Cause
Action
Alarm – NO Bkg Check
Offset
Incorrect high alarm
limit
Verify the high limit is correct via
Settings>Status and
Alarms>Concentrations screen.
Instrument
background
calibration failed
Recalibrate the instrument.
Alarm – NO Span Check
Offset
Incorrect high alarm
limit
Verify the high limit is correct via
Settings>Status and
Alarms>Concentrations screen.
Instrument
span
calibration failed
Recalibrate the instrument.
Alarm – Ambient
Thermistor
Defective
Flow/Pressure board
Replace defective DMC board as
needed.
Alarm – Chamber Pressure
Defective
Flow/Pressure board
Replace defective DMC board as
needed.
Alarm – Bench
Temperature Short
Cable connection
Check the cable connection from
the heater to the DMC board.
Broken wire
Verify the wires are properly
connected to both sides of the
heater.
Defective heater
Replace heater as needed.
Defective DMC board
Replace defective DMC board as
needed.
Alarm – Bench
Temperature Open
Cable connection
Check the cable connection from
the heater to the DMC board.
Broken wire
Verify the wires are properly
connected to both sides of the
heater.
Defective heater
Replace heater as needed.
Defective DMC board
Replace defective DMC board as
needed.
Alarm – Cooler Current too
Low
Defective cooler
Replace cooler as needed.
Defective DMC board
Replace DMC board as needed.
Alarm – Cooler Current too
High
Defective cooler
Replace cooler as needed.
Defective DMC board
Replace DMC board as needed.
Alarm – Cooler Voltage too
Low
Defective cooler
Replace cooler as needed.
Defective DMC board
Replace DMC board as needed.
Alarm – Cooler Voltage too
High
Defective cooler
Replace cooler as needed.
Summary of Contents for 42iQTL
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