239
6
Troubleshooting
6.7
Mail-Related Problems
This section describes troubleshooting for Mail Notice Service and the E-Mail Print feature.
Symptom
Action
Unable to use the e-mail
Print feature.
Is the printer’s e-mail address set?
Verify the setting with Embedded Web Server.
Is [Receive E-mail] set to on?
Verify the setting with Embedded Web Server.
Are the IP addresses of the SMTP server and the POP3
server (if POP3 is selected for receiving protocol) set
correctly?
Verify the setting with Embedded Web Server.
Are the correct POP user name and password set?
Verify the setting with Embedded Web Server.
Did you limit the domain from which mails can be received?
Verify if your domain is included in the domain from which
mails can be received with Embedded Web Server.
Are the SMTP server and the POP server working properly?
Check with your network administrator.
Unable to print attached
PDF files with the E-mail
Print feature.
Insufficient memory capacity may disable files that are to be
printed. It is recommended to add memory if you intend to
print large files frequently.
The printer’s status is not
notified with the Mail
Notice Service.
Is the printer’s e-mail address set?
Verify the setting with Embedded Web Server.
Is [Mail Notice Service] set to on?
Verify the setting with Embedded Web Server.
Are the IP addresses of the SMTP server and the POP3
server (when POP3 is selected for receiving protocol) set
correctly?
Verify the setting with Embedded Web Server.
Are the correct POP user name and password set?
Verify the setting with Embedded Web Server.
Is the notice item that is to be sent set correctly?
Verify the setting on the [Properties] screen of with
Embedded Web Server.
Is the correct destination mail address entered?
Enter the correct destination on the [Properties] screen of
Embedded Web Server.
Are the SMTP server and the POP server working properly?
Check with your network administrator.
Summary of Contents for 8124
Page 1: ...8124 User Guide Color Laser Printer ...
Page 26: ...26 ...
Page 100: ......
Page 145: ...4About Paper 4 1 About Paper 146 4 2 Loading Paper 151 ...
Page 193: ...5 3 List of Common Menu 193 5 Setting Control Panel To the next page ...
Page 197: ...5 3 List of Common Menu 197 5 Setting Control Panel Continued from the previous page ...
Page 198: ......
Page 305: ......