20
4.0
REPORT MENUS
4.1
Printing a Report (not DLR model)
Reports can be printed by pressing answering yes (button 9 on user keypad) when prompted (asked if
you want to print a report). Reports can be cleared by answering “yes” when prompted or by pressing
the “clear” button while at the main menu for the desired report. Example: if you want to clear the
Audit Report then press the “clear” button while the “Audit Report” main menu item is showing on
the display.
4.2
Quick Print Reports
The Quick Print feature allows you to set a group of reports that can be quickly printed as a group.
This saves you valuable time in obtaining reports. To create a quick print group simply go to the
Quick Print settings under PRINTER SETTINGS and answer yes to the reports you want included.
To initiate the printing of the reports in this group you can either press the (0) button just after you
have entered the Main Menu or you can print it from outside the machine if you have created an
Quick Print code. There is also a Quick Print code for automatically clearing the reports that you
have selected.
4.3
Configuration Report
This feature is used for troubleshooting only. It allows you to view the software version for the
program in each of the machine modules: dispensers, EF Module, etc. The type and value of each
dispenser can also be found here. Other devices connected to the GXP will be displayed here also.
4.4
Audit Report
There are two audit report types available. The most commonly used audit is the “resettable audit”.
This audit can be cleared and will provide accounting for any machine activity form that point until it
is cleared again. The second audit report type is the “perpetual audit”. This audit cannot be cleared
and represents all activity from the time the machine was manufactured. This audit is useful when
verification of the machine accounting cannot be ensured using the resettable audit. Each of these
reports are available in detail or summary.
Note - It is not unusual for the Revenue In to exceed the Revenue Out in a machine that is set to
allow "Exact Change Only" operation in the event a hopper is not available for making change.
4.5
Diagnostics Report
Several reports have been grouped under “Diagnostics Report”. These reports are designed to help
troubleshoot your machine.
4.5.1
Event Report
The Event Report provides valuable troubleshooting information. Each major machine event is
logged with a time stamp in this report and can be used to find normal problem sources. Examples of
events that are logged are power losses, machine resets, and normal machine errors. This report is
viewable or can be printed.
