Sonifex COURIER, User Handbook Manual

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Appendix B - diagnostics & troubleshooting
Courier User Handbook B-7
B.2.3. Power-up problems
Problem My Courier won’t power-up.
Possible
Cause
No external battery.
Remedy Insert a charged camcorder battery into the rear of the Courier.
Possible
Cause
No mains power.
Remedy If you are not using batteries, insert mains power into the
XLR-4 connector.
Possible
Cause The internal cells have been completely discharged.
Remedy You need to recharge the internal cell by applying mains
power to the Courier while it is switched on. You should
leave it charging for a 12 hour period to ensure that your
internal cell is fully charged.
Possible
Cause The Courier has a problem that looks as if it is not powered
up.
Remedy Press the RESET button which is recessed on the left hand
side of the Courier. (You’ll need to use something long and
thin such as a jewellers screwdriver or pin, to press the
button).
Possible
Cause If all the above fails.
Remedy There is a problem with your Courier - please refer to your
dealer.
Problem My Courier indicates that the external battery is fully
charged after only a few minutes charging, but the battery
is not supplying power to the Courier for more than a few
minutes.
Possible
Cause The external battery has not been fully charged to its rated
capacity.
Remedy Remove and then re-attach the external battery, attach the DC
supply to the Courier unit and allow the charging cycle to
charge the battery to its rated capacity.