Sonifex COURIER, User Handbook Manual

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Appendix B - diagnostics & troubleshooting
B-8 Courier User Handbook
B.2.4. Recording problems
Problem I’ve put a disk into the Courier which I know has
recordings on it, but the Courier says “No Files in Dir
xxxx” What’s going on?
Possible
Cause Courier is looking for recordings in directory xxxx. However,
you may have recorded them into a different directory.
Remedy Change the Record Directory name to be the same as the one
that you have on the disk. From the Cut-List, press the MENU
button and select [Setup], [Filing], [Audio Directory]. Change
the name using the scrub-wheel and cursor keys.
Problem I’ve been recording on a disk, but have only got a few
minutes of recording on it, when I should be able to get
hours.
Possible
Cause There are other files on the disk that you can not see using the
Courier Cut-List.
Remedy The Cut-List only displays audio files that it can play. Note:
This will only be the case if you have copied information to
the disk, such as firmware upgrades or large audio files. Put
the disk into a laptop or PC and delete any files that you do not
need. (Courier does not need any files on the disk to operate -
all firmware is stored in the Courier itself).
Possible
Cause
You are using a Record Style which uses up more disk space,
such as linear instead of mpeg compressed.
Remedy Select a different Record Style or configure the exact Record
Style disk you need - See the User Guide.
Problem I can’t get any metering levels when I’m recording.
Possible
Cause
You are not in Record Mode, or the Record Pause Mode.
Remedy Move the Record or Record Power switches to the right to
enter the recording Mode.
Possible
Cause An incorrect SOURCE has been selected on the Courier.
Remedy
Change the SOURCE switch on the top surface of the Courier
to reflect the XLR input that you are using and the type of
(Mic or line) input.
Possible
Cause You have not set the input gain high enough.