Sagem AGORIS M943 User Manual Download Page 108

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MF 5990 - Agoris M943

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Safety

Position of safety labels on the machine

For safety, warning labels have been placed on the machine in the positions indicated below. For your safety, never
touch these surfaces when removing a paper jam or replacing the toner cartridge.

Power switch symbols

In accordance with IEC 60417, this machine uses the following symbols for the main power switch:

•

means POWER ON.

•

means POWER OFF.

Summary of Contents for AGORIS M943

Page 1: ...TELECOM User Manual MF5990 Agoris M943...

Page 2: ...receiving them In this configuration it is preferable to use direct telephone lines reserved exclusively for the machine in order to maintain it constantly in service and to receive communications wit...

Page 3: ...achine name and phone number 24 Fax emission settings 25 Fax reception settings 27 Configuring the fax server optional 29 Advanced fax settings 30 Service default settings 31 Copy function default set...

Page 4: ...rchive 65 Stopping an emission in progress 66 Receiving emails 66 Monitoring document emissions 66 Forcing an emission request 66 Editing an emission request 66 Deleting a document awaiting emission 6...

Page 5: ...utions for use 110 Operating environment 110 Precautions for using the machine 110 Precautions for using the touch screen 110 Safety information 111 Safety during operation 111 Handling and moving the...

Page 6: ...r adjustment guide 11 Main paper tray 3 Automatic document feeder 12 On Off button 4 Original document output 13 Secondary paper tray 5 Paper reception stop 14 Toner cartridge access button 6 Fingerpr...

Page 7: ...epending on the model 23 Duplex module Key Description To access the machine s home screen To activate the Send Fax function To activate the Scan Document function To activate the Copy Document functi...

Page 8: ...tion enabling you to install a perfume diffuser on the machine When this option is installed and activated the machine diffuses perfume every hour and for a period of time defined by you Consult the i...

Page 9: ...a flat surface 2 Remove the cover from the paper tray 3 Press the paper compression flap to lock it 4 Press on the longitudinal paper guide and slide it to the required paper format 5 Press on the ri...

Page 10: ...plies to all paper trays in the machine 1 Remove the paper tray from the machine and place it on a flat surface 2 Remove the cover from the paper tray 3 Unlock the two catches by sliding them towards...

Page 11: ...tects standard paper formats To check define the format and type of pa per loaded consult the section Paper settings 22 Loading transparencies into the paper tray 1 Remove the paper tray from the mach...

Page 12: ...utomatically detects standard paper formats To check define the format and type of pa per loaded consult the section Paper settings 22 Starting up the machine Connecting the machine 1 Connect one end...

Page 13: ...chine name and number local network settings automatic configuration of the Ethernet network paper settings To configure the geographic settings 1 Press the MENU key 2 Press OTHER COMMANDS SETTINGS GE...

Page 14: ...Select AUTOMATIC from the options available in the list Press OK to confirm the new setting The machine will search for a DHCP or BOOTP server on the local network that can dynamically allocate its ne...

Page 15: ...he upper frame of the screen displays the navigation path leading to the current menu For example to create a contact in the address book the path is as follows 1 Press the MENU key to display the hom...

Page 16: ...ddress book and manage contacts and contact lists For more information consult the section Address book 68 PAPER Use this menu to check or specify paper formats and types loaded in the machine s paper...

Page 17: ...y identify the nature of the problem e g paper jam A colour code is used to identify the gravity of the problem red a serious error has occurred rendering one or more machine functions unusable You mu...

Page 18: ...veral pages that you want to scan one after the other so that the recipient receives a single file you want to use the flatbed scanner and the autofeed scanner to scan different pages but you want the...

Page 19: ...the identification screen 3 Enter your 4 figure user code using the virtual key board or the keypad The consultable customisable information in your user account appears on the screen 4 To personalise...

Page 20: ...the machine s date and time 1 Press MENU 2 Select SETTINGS GENERAL DATE AND TIME 3 Select TIME to set the machine time 4 Enter the time using the virtual keyboard Use the and keys to pass from one cha...

Page 21: ...Select the required option from the list Use the up and down arrows to scroll through the available op tions Press OK to confirm the new setting 4 Press MENU to return to the home screen Defining the...

Page 22: ...2 Select SETTINGS COMFORT PERFUME 3 Select the required option from the list Press OK to confirm the new setting 4 Press MENU to return to the home screen Default world This parameter allows to define...

Page 23: ...format for the then main tray 1 Press TRAY 1 2 Select the required format from the list 3 Press OK to confirm secondary tray 1 Press TRAY 2 2 Select the required format from the list 3 Press OK to con...

Page 24: ...set the number of lines per page This variable is linked to the PJL variables PAPER and ORIENTATION If you change one of these variables the Line format variable is automatically updated only for the...

Page 25: ...s function is used when your machine is installed in a private network behind a company telephone switchboard It enables you to set automatic dialling of a local prefix to be defined allowing the call...

Page 26: ...e machine records all emissions made in its emissions log SYSTEMATIC a report is printed at each emission at tempt ON FAILURE a report is printed only when the emis sion attempts have ended in failure...

Page 27: ...TTINGS COMMUNICATION FAX RECEPTION PRINT 3 Press TONER SAVE 4 Select the required status from the list Press OK to confirm the new setting 5 Press MENU to return to the home screen Emission speed Emis...

Page 28: ...ON FAX RECEPTION PRINT 3 Press PAPER OUTPUT 4 Select the required option Press OK to confirm the new setting 5 Press MENU to return to the home screen Selecting the paper type This parameter is used t...

Page 29: ...reply address 30 3 Define the fax server address 30 4 Define the domain name 30 5 Define the type of emission report 30 Activating the fax server To activate the fax server 1 Press ACTIVATION 2 Selec...

Page 30: ...hen the emis sion attempts have ended in failure and the emission request is definitively abandoned A report is also printed when the fax is sent using the telephone fold back To select the type of em...

Page 31: ...mission default settings For the Scan to function see Scan to default set tings 4 When you have made the modifications press MENU to return to the home screen Copy function default settings 1 Press CO...

Page 32: ...twork that can dynamically allocate its network settings This operation may take a few minutes 5 Check that the parameters IP ADDRESS SUBNET MASK GATEWAY PRIMARY DNS SECONDARY DNS WINS 1 SERVER et WIN...

Page 33: ...speed required from the options available in the list AUTOMATIC 100 FULL DUPLEX 100 HALF DUPLEX 10 FULL DUPLEX and 10 HALF DUPLEX Use the up and down arrows to view all available options Press OK to...

Page 34: ...g the SNMP agent To configure the SNMP service on the machine 1 In COMMUNITY enter the required name for the shared read write community enabling communi cation between SNMP agents machine and man age...

Page 35: ...Enter the database name using the virtual key board Press OK to confirm the new setting 11 Press PORT 12 Enter the number of the server port from 1 to 65535 using the virtual keyboard or the number pa...

Page 36: ...ngs 6 If you have set SMTP authentication to WITH en ter your identification settings in LOGIN and PASSWORD Defining a reply address 1 Press REPLY ADDRESS 2 Enter the required email address using the...

Page 37: ...PHONE NUMBER Enter the telephone number of the server centre Press OK to confirm the new setting 4 Press LOGIN Enter the login for connection to the server centre Press OK to confirm the new setting 5...

Page 38: ...nd outgoing the log saves the following information date and time the document was sent or received correspondent s identification document resolution number of pages sent or received length of the co...

Page 39: ...the remaining capacity expressed as a per centage Hardware and software information The STATUS menu contains the machine s hardware and software information which may be requested in the event of tech...

Page 40: ...ghts management and limit access to all machine functions without creating user accounts the machine will only be able to be used by the Admin user account Therefore in order to set up user rights man...

Page 41: ...counts can scan and send doc uments using the SCAN function after logging in Press OK to confirm the new setting Function Description Procedure Ownership Description CODE 4 figure code generated by t...

Page 42: ...list 3 Select the user account to delete and press OK The selected user account is deleted Printing the list of user accounts For each user account on the machine the print out of the list of user acc...

Page 43: ...ort does not affect monthly print outs of the usage counters This action sends an interim report of usage counters by email to the Admin user account on the condition that this user account specifies...

Page 44: ...and short edges Long edge binding The pages are printed to be bound on the left margin and turned from right to left Short edge binding The pages are printed to be bound at the top and turned from bot...

Page 45: ...sing this mode the consumption of toner is reduced and the print is lighter Cancelling an operation 1 Insert the document to photocopy see section Inserting original documents 17 2 Press the COPY key...

Page 46: ...rm 14 If you are using the flatbed scanner you can poster print your documents Press BANNER and select the required option from the list see section Poster copy 44 Press OK to confirm 15 Press to phot...

Page 47: ...to con firm 7 Press PAPER TYPE Select the paper type used from the list Press OK to confirm 8 Place your identity card or other official document against the flatbed scanner glass as indicated be low...

Page 48: ...f contacts required from the address book entries Use the up and down arrows to view all entries in the ad dress book OR Enter the first few letters of the name of your corre spondent using the virtua...

Page 49: ...list of contacts required from the address book entries Use the up and down arrows to view all entries in the ad dress book OR Enter the first few letters of the name of your corre spondent using the...

Page 50: ...recipients only the recipi ent for the document in progress when the emission is stopped is deleted from the emission queue To stop an emission in progress 1 Press A message asking you to confirm the...

Page 51: ...ission queue allows you to Force a request on standby or rejected to be sent Edit the recipient s for an emission request on stand by Edit the date time of an emission request Delete an emission reque...

Page 52: ...efore starting en sure that the paper format you want to create is com patible with the paper formats which can be used on the machine see Recommendations for paper 128 edit a personalised paper forma...

Page 53: ...te an overlay define the superposition of an overlay and a docu ment print the overlay on all pages the first page even pag es and odd pages place the overlay in the foreground or background of the do...

Page 54: ...ual keyboard maximum 20 characters In the event of an error use the key to delete a character Press OK to confirm 7 Press the key The procedure to save your fingerprint is launched 8 Place the finger...

Page 55: ...st of print tasks saved in the memory by the machine for subsequent printing held after printing 1 Press PRINT THE QUEUE The machine prints out the list of print tasks with the property Keep After For...

Page 56: ...you wish to print Printable files documents and images are displayed without taking account of their arborescence on the USB key Printing files from a USB key For clarity and to help you select the ri...

Page 57: ...AMETERS to access all available settings 3 Press DOCUMENTS to select the documents to print The file selection window is displayed on the screen The left hand side contains the list of available files...

Page 58: ...ord using the virtual keyboard maximum 20 characters In the event of an error use the key to delete a character Press OK to confirm 8 To change the resolution press QUALITY Select the resolution the b...

Page 59: ...e document User rights The document is scanned and saved to the inserted USB key Analyzing the content of your USB key After prolonged inactivity the machine exits the USB KEY menu To view the content...

Page 60: ...Description Scan to USB Key Scan a document and save it on a USB key connected to the machine Scan to Mail Send an email with the scanned document as an attachment Scan to File Save a scanned document...

Page 61: ...ng press NUMBER OF PAGES Enter the number of pages using the virtual keyboard or the number pad Press OK to confirm 17 To activate deactivate the Multiple Scan option press MULTIPLE SCAN Select the op...

Page 62: ...OCUMENT FORMAT Select the format from the available options and press OK to confirm 11 If you have selected SECURED PDF format press PASSWORD Enter the password using the virtual keyboard maximum 20 c...

Page 63: ...y shared address the SMB user and its password The SMB address is in the following format smb Server_name SharedFolder smb Server_IP_address SharedFolder When sending files the machine connects to the...

Page 64: ...required option from the list Press OK to confirm 16 To specify the number of pages in the document before sending press NUMBER OF PAGES Enter the number of pages using the virtual keyboard or the nu...

Page 65: ...ution the best suited to your document from the options available and press OK to confirm 6 To scan the document in colour press COLOUR Select the required option from the list Press OK to confirm 7 T...

Page 66: ...d emails are described in the section Print settings for received faxes 27 Monitoring document emissions The emission queue contains requests currently being sent awaiting emission preceded by other r...

Page 67: ...on queue and cancel the emission 1 Press DELETE Documents sent by email or for archiving are identified by MAIL or NETWORK documents sent to an FTP or SMB address are identified by FILE or NETWORK 2 S...

Page 68: ...ions available and press OK to confirm 7 To scan the document in colour press COLOUR Select the required option in the list and press OK to confirm You can now enter the contact details with at least...

Page 69: ...ss OK to confirm Editing a contact To edit a contact Cancelling an operation 1 Press the MENU key 2 Select ADDRESS BOOK CONTACTS EDIT 3 Select the contact to edit from the scroll down list You can als...

Page 70: ...dress book Editing a list of contacts To edit a list of contacts Cancelling an operation 1 Press the MENU key 2 Select ADDRESS BOOK LISTS EDIT 3 Select the list of contacts to edit from the scroll dow...

Page 71: ...ile selection window opens 5 Select the file to import and confirm The address book is imported to the machine Restoring the address book Directory card option This function is used to import the addr...

Page 72: ...ows 2000 minimum 512 Mb for Windows XP x86 Home and Pro 2 Gb for Windows Vista 2 Gb for Windows 7 Installing the software This section describes the following installation procedures complete installa...

Page 73: ...D ROM drive insert the installation CD ROM and close the drive 2 An installation procedure runs automatically Auto run Otherwise double click on setup exe in the CD ROM root directory 3 A screen entit...

Page 74: ...If you wish to install PostScript print drivers on your multifunction machine 1 Connect to the Adobe website http www adobe com support downloads product jsp product 44 platform Windows and download...

Page 75: ...the Companion Suite Pro kit place your cursor on it and click on the left button of the mouse Companion Monitor Graphic presentation Run the application Companion Monitor by clicking on the icon on yo...

Page 76: ...The multifunction machine will use this name to identify your PC 9 Click on OK 10 The window indicating that the installation proce dure was successful appears Click on OK Selecting the current perip...

Page 77: ...s To cancel the deletion click on No The peripheral no longer appears in the list You can also unregister a PC from the multifunction machine see section Unregistering a PC 37 Displaying the status of...

Page 78: ...on Analysis using the Scan to function Run the application by clicking on the Companion Director icon on your desktop or from the menu Start All programmes Companion Suite Companion Suite Pro LH2 Comp...

Page 79: ...Use the Print command in the File menu of the ap plication currently open on the screen 2 Select the printer Laser HFFv2 For more information on the print options see the section Printing documents 5...

Page 80: ...elect the Cover page tab and check the box With cover page Select the cover page you want to include in the drop down menu or create a new one For more information consult the section Cover page 82 7...

Page 81: ...about to be reattempted requests which have been rejected failed calls Rejected requests are listed at the end so they are accessible if you want to resend them or delete them The requests are listed...

Page 82: ...page template First step Create a background image with the re quired logos and page formatting Second step Add the field you want to be displayed Option Description Automatic printing of a received...

Page 83: ...folder C Pro gram Files Companion Suite Pro LH2 Docu ments FAX Temporary and has the file extension fax Option B 1 Run Companion FAX Manager select New Fax and select the scanner as the source as indi...

Page 84: ...the fields completed with the recipients contact details Creating a cover page 1 From the tab Cover page click on New 2 Select the cover page template you created from the menu File A window opens co...

Page 85: ...e Pro software 85 If you installed the drivers manually consult the sec tion Manually uninstalling the drivers 86 Uninstalling drivers using the Companion Suite Pro software Run the uninstall programm...

Page 86: ...system 6 In the sub menu Print Management select the sub menu Print Servers then the sub_menu Drivers 7 Select the Laser HFFv2 driver and click on the right button of your mouse 8 Select Remove drive...

Page 87: ...hich has remained too long in the paper tray Cleaning The presence of dust dirt and paper debris on the external surfaces and inside the printer may hinder its operation We recommend you clean it regu...

Page 88: ...Clean the touch screen using a soft lint free cloth with one of the authorised cleaning products 3 Gently wipe the surface with a soft dry cloth until it is dry Exert as little pressure as possible 4...

Page 89: ...ean the paper feed rollers by wiping them with a soft dry cloth To clean them rotate them in the same direction as normal paper feed 3 Replace the paper tray in the machine and push it in fully Replac...

Page 90: ...ace it on a flat surface and remove the cover by pulling on it horizontally 7 Insert the toner cartridge into its compartment pushing it fully in until it engages last movement downwards 8 Close the a...

Page 91: ...SUMABLES DECLARE REFILL 3 Press SCANNER FEEDER The machine takes the replacement of this consuma ble into account Servicing In order to ensure the performance of your machine the printer should be ser...

Page 92: ...Paper tray paper jam The procedure for removing paper jams described in this section applies to all paper trays in the machine 1 Remove the paper tray from the machine and place it on a flat surface 2...

Page 93: ...paper from the machine s paper output 2 Open the cover of the duplex module by lifting the latch 3 Lift up the inner lever on the top left of the ma chine s rear cover 4 Open the rear cover 5 Remove...

Page 94: ...ge access button 3 Lift up the flatbed scanner and open the access flap to the toner cartridge 4 Remove the toner cartridge gently by pulling on its handle and place it on a flat surface 5 Remove the...

Page 95: ...module from the machine 6 Place the automatic document feeder and the du plex module into their original plastic and card board boxes with their documents hardcopies CD ROMs etc 7 Pack the printer and...

Page 96: ...chine on again A system error occurred Contact a maintenance technician The machine does not detect the presence of the document inserted in the autofeed scanner The document is too thick or incorrect...

Page 97: ...er for more information An incorrect toner cartridge is installed Only use the correct toner cartridges See the consumable specifications described in Characteristics Contact your retailer for more in...

Page 98: ...m If the jams persist use another media The media used is damp Remove the loaded media and replace it with dry media The media used is not compatible format thickness type etc Only use compatible medi...

Page 99: ...tion Blank print The toner cartridge cover has not been removed Remove the toner cartridge and check that the cover has been removed see Installing the toner cartridge 8 The toner cartridge is defecti...

Page 100: ...ive Remove the toner cartridge and check its condition Replace the defective toner cartridge The toner cartridge is almost empty Replace the toner cartridge see Replacing the toner cartridge 89 The le...

Page 101: ...defective Remove the toner cartridge and check its condition Replace the defective toner cartridge Traces like hair inside and outside half shade zones The media used has been left in an open packet...

Page 102: ...dge is defective or incorrectly installed Remove the toner cartridge and check its condition Replace the defective toner cartridge Correctly reinstall the toner cartridge see Installing the toner cart...

Page 103: ...of the ma chine s rear cover Open the rear cover Left up the levers to prevent creasing Once the envelope printing is complete remember to lower the levers again Fuzzy printing The media used is damp...

Page 104: ...paper tray 11 Printing on postcards lacks clarity The postcards used are not compatible format thickness type etc Only use compatible media supports see Recommendations for the paper 128 The postcards...

Page 105: ...it Example a delayed transmission was programmed with a one touch key and this key has been deleted in the meantime 07 Disconnection The communication was cut off bad quality link Check the number 08...

Page 106: ...om provider The service is momentarily unavailable Try again later 70 SMTP server disconnection Disconnection from the outgoing SMTP server the service is momentarily unavailable Try again later 71 PO...

Page 107: ...ormance of procedures other than those specified in this guide may result in hazardous light exposure This equipment complies with international safety standards and is classified as a Class 1 Laser P...

Page 108: ...een placed on the machine in the positions indicated below For your safety never touch these surfaces when removing a paper jam or replacing the toner cartridge Power switch symbols In accordance with...

Page 109: ...erature or humidity Choose a stable horizontal surface on which the machine will not be exposed to intense vibrations Keep the machine away from any objects that may obstruct the air vents Do not plac...

Page 110: ...high voltage circuits Any contact with these cir cuits may lead to a risk of electric shock Never try to modify the machine This may cause a risk of fire or electric shock Ensure that all paper clips...

Page 111: ...o the machine Keep toners used or unused toner cartridges or bottles ink used or unused or ink cartridges out of the reach of children Take care not to cut yourself when working inside the machine to...

Page 112: ...report the leak Handling and moving the machine Shocks during handling During printing the paper tray paper feeder trap and other machine parts should not be subjected to any shocks Moving the machin...

Page 113: ...ner does not come in contact with your skin If you get toner in your eyes rinse immediately with cold water and consult a doctor Toner on the hands can be cleaned using cold water and a mild soap For...

Page 114: ...locally for this type of waste If your product contains batteries or rechargeable batteries they must be disposed of in designated collection points The crossed bin symbol on the product indicates th...

Page 115: ...y copies of them This license will be automatically cancelled if you fail to respect the terms of this license In the event of cancellation you undertake to destroy all copies of the program and the d...

Page 116: ...Company PostScript is a registered trademark of Adobe Systems Incorporated Adobe and Adobe products mentions are is registered trademarks of Adobe Systems Incorporated PaperPort11SE is a registered t...

Page 117: ...these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the...

Page 118: ...ons 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is...

Page 119: ...we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of softw...

Page 120: ...referring to freedom of use not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish tha...

Page 121: ...dification Source code for a work means the preferred form of the work for making modifications to it For a library complete source code means all the source code for all modules it contains plus any...

Page 122: ...ry even though the source code is not Whether this is true is especially significant if the work can be linked without the Library or if the work is itself a library The threshold for this to be true...

Page 123: ...atent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they...

Page 124: ...can redistribute and change You can do so by permitting redistribution under these terms or alternatively under the terms of the ordinary General Public License To apply these terms attach the follow...

Page 125: ...ature Operating 10 C to 32 C 50 F to 89 6 F with maximum differ ence of 10 C per hour Storage 20 to 40 4 F to 104 F with maximum difference of 10 C per hour Admissible humidity 15 to 85 RH without con...

Page 126: ...C5 Envelope DL Envelope Monarch A6 postcard Japanese post card US postcard Index card Paper Standard Thick Fine Transparencies Envelopes Labels Postcards Weight 64 to 216 g m 17 1 to 80 lb Additional...

Page 127: ...l characteristics Type PSTN V34 Communication speed 33600 bps maximum V34Fax Protocol TCP IP PPP protocols PAP CHAP MD5 C protocols SMTP POP3 MIME protocols for emails Connectivity Network port Ethern...

Page 128: ...d paper Which paper formats can be used Support Format Millimetres inches Main tray and additional Tray secondary Duplex Letter 215 9 x 279 4 8 5 x 11 0 Yes Yes Yes Legal 13 215 9 x 330 2 8 5 x 13 0 Y...

Page 129: ...or crinkled paper Cut out perforated or torn paper Paper that is too supple too rigid or too fibrous Paper with a different texture roughness on the front and the back Paper too fine or too thick Medi...

Page 130: ...ing up Driver Thickness 1 91 to 150 g m Thickness 2 151 to 216 g m Weight 91 to 216 g m 25 to 80 lb Duplex See section Which paper formats can be used 128 Note Banner paper can be printed if it compli...

Page 131: ...d print out sheets one by one Before printing on label sheets it is recommended to print out a test on standard paper to check page formatting For more information concerning printing labels consult y...

Page 132: ...rinted transparencies from the output tray to prevent the accumulation of static electricity Avoid handling transparencies before loading them into the paper tray as fingerprints may affect print qual...

Page 133: ...sponds to the size of the media minus 4 mm from each edge On Banner paper the bottom margin is 10 mm Printable surface for envelopes Envelopes have a flap zone that is not guaranteed which varies acco...

Page 134: ...ed are subject to change without prior notice Sagemcom Documents SAS tries to ensure that all information in this document is correct but does not accept liability for error or omission Non contractua...

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