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Messages Displayed When Logging in to the Machine Using an IC Card Fails
Message
Cause
Solution and reference
"Authentication has
failed."
*0150-401
The card is locked
because the number of
times an incorrect PIN
code was entered
exceeds the limit.
Unlock the card.
"Authentication has
failed."
*0151-401
An incorrect PIN code
was entered.
Enter the correct PIN.
"Authentication has
failed."
*0153-402
The card authentication
device has been
removed or is not
connected properly.
Connect the card authentication device again.
Connect the card authentication device to the
USB2.0 Interface Type A on the back left side
of the machine.
"Authentication has
failed."
*0154-402
Reading of an IC card
has failed.
Set the IC card on the authentication device
correctly and for a longer duration.
"Authentication has
failed."
*0156-401
An incorrect user name
or password was
entered.
Enter the correct user name and password.
"The card authentication
device is not connected."
The card authentication
device has been
removed or is not
connected properly.
Connect the card authentication device again.
Connect the card authentication device to the
USB2.0 Interface Type A on the back left side
of the machine.
A malfunction is
temporarily occurring
on the machine.
Turn off the power of the machine, wait for 10
seconds or more after confirming that the main
power indicator is turned off, and then turn on
the power.
page 11 "Turning On and Off the Power"
Messages Displayed When the LDAP Server is Unavailable
The settings procedure is described using the [Classic] screen type of [Settings] as an example. When
you are using the [Standard] screen type, confirm the name of the setting items in the list below.
9. Troubleshooting
292
Summary of Contents for IM C2000 Series
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Page 12: ...10 ...
Page 68: ...1 Getting Started 66 ...
Page 90: ...2 Copy 88 ...
Page 144: ...4 Print 142 ...
Page 166: ...5 Scan 164 ...
Page 174: ...6 Document Server 172 ...
Page 180: ...7 Web Image Monitor 178 ...
Page 394: ...MEMO 392 EN GB EN US EN AU D0BQ 7053A ...
Page 395: ... 2018 2019 ...
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