Printronix N7000 H-Series, User Manual

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Chapter 7
Diagnosing Problems
NON VOLATILE
MEMORY FAILED No Large emulations reduce the
amount of space available
for saving configurations,
which means that
sometimes fewer than eight
configurations can be saved. Contact your authorized service
representative.
1
ON LINE N/A Printer state message:
printer is online and in
communication with host. No action is required.
PLEASE WAIT...
RESET IN
PROGRESS
N/A Status message: the printer
finished loading the program
into flash memory and is
automatically resetting itself. No action is required.
PRINTER UNDER
REMOTE CONTROL No Status message: The printer
is under the control of
PrintNet Enterprise (PNE)
remote management
software. No action is required.
REMOVE USED SPX
THEN PRESS ENTER
No Status message: An SPX is
depleted because it has
successfully reprogrammed
the security key on the
controller board. Contact your authorized service
representative.
1
RESTORING BOOT
CODE No Normal download
initialization message. No action is required.
SECURITY
VIOLATION* No Security code of PAL on
controller board does not
match code of firmware on
the controller board. Contact your authorized service
representative.
1
SECURITY KEY NOT
DETECTED No The security key is not
present or has failed. Contact your authorized service
representative.
1
SENDING PROGRAM
TO EC PROCESSOR
No Status message: the printer
is loading the engine
controller program into the
engine controller. No action is required.
SPX FOUND, ERROR:
KEY NOT DETECTED
No The controller board does
not have a security key. Contact your authorized service
representative.
1
SPX NOT NEEDED
OPTIONS ENABLED
No The user has attempted to
use the SPX to turn on
printer options that are
already enabled. Contact your authorized service
representative.
1
Table 13. N7000 H-Series Fault Messages Troubleshooting
Displayed Message
Can User
Correct?
Explanation Solution