Printronix N7000 H-Series, User Manual

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Chapter 7
Diagnosing Problems
424:UNKNOWN RBN1
Install New RBN Yes The sensor detects a bar
code, but the ribbon model is
not permitted on this printer. Install a new ribbon.
425:UNKNOWN RBN2
Install New RBN Yes The sensor detects a bar
code, but the region code
does not match the printer. Install a new ribbon.
427:CRTG MISSING
Install new RBN Yes The ribbon cartridge is
missing or installed
improperly. 1. Make sure a ribbon
cartridge is installed in
the printer.
2. Make sure the ribbon
cartridge is seated
properly.
3. Remove and replace the
cartridge if necessary.
4. Contact your authorized
customer service
representative.
428:CRTG COMM ER
See User Manual No The hardware cannot
communicate properly with
the cartridge. 1. Make sure the ribbon
cartridge is seated
properly.
2. Remove and replace the
ribbon cartridge if
necessary.
3. Contact your authorized
service representative.
432:CRT NOT SET Yes The ribbon cartridge is not
correctly positioned. 1. Make sure a ribbon
cartridge is installed in
the printer.
2. Make sure the ribbon
cartridge is seated
properly.
3. Remove and replace the
cartridge if necessary.
4. Contact your authorized
customer service
representative.
435:NO WELD
See User Manual No The cartridge weld was not
detected. Clear fault and continue printing.
If error occurs again, contact
your authorized service
representative.
Table 13. N7000 H-Series Fault Messages Troubleshooting
Displayed Message
Can User
Correct?
Explanation Solution