214
Chapter
7
Diagnosing Problems
733 DP FIFO Busy*
Yes
There is a timing problem in
the Engine Controller
firmware.
1.
Cycle power. Run the
print job again. If the
message reappears,
download the emulation
software again.
2.
Cycle power. Run the
print job again. If the
message reappears,
contact your authorized
service representative.
1
B00 STATUS: SDRAM
DETECTION 166MHZ
No
Status message: the printer
has begun its boot-up
routines and is checking for
the presence of SDRAM.
No action required.
B01 STATUS: 8245
SDRAM TEST 32MB
No
Status message: printer
boot-up routines are testing
SDRAM.
No action required.
B10 ERROR: NO
DRAM DETECTED*
No
SDRAM DIMM may not be
properly installed. Boot-up
routines did not detect the
presence of the SDRAM
DIMM.
Cycle power to see if the
message clears, if not, contact
your authorized service
representative.
1
B11 ERROR: RAM
TEST FAILED*
No
SDRAM failed the boot
initialization test. SDRAM
DIMM may not be properly
installed.
Cycle power to see if the
message clears, if not, contact
your authorized service
representative.
1
B12 ERROR:
PROGRAM MISSING*
Yes
The printer does not see a
program in flash memory.
There is no program in printer
memory. Download an
emulation.
B13 ERROR: NOT
COMPATIBLE*
No
Attempting to download a
program that is not
compatible with the printer.
Cycle power to see if the
message clears, if not, contact
your authorized service
representative.
1
B19 ERROR: DC
RETURNED*
No
The message indicates an
incorrectly assembled and
tested machine.
Cycle power to see if the
message clears, if not, contact
your authorized service
representative.
1
B20 STATUS :00%
DOWNLOAD MODE
No
Status message informing
the operator that software is
being downloaded.
Percentage figure indicates
approximate amount loaded
into the printer.
No action is required.
Table 13. N7000 H-Series Fault Messages Troubleshooting
Displayed Message
Can User
Correct?
Explanation
Solution
Summary of Contents for N7000 H-Series
Page 1: ...N7000 and N7000 H Series Cartridge Ribbon Printer User s Manual...
Page 3: ...User s Manual N7000 and N7000 H Series Cartridge Ribbon Printers...
Page 20: ...20 Chapter 2 Printer Component Locations...
Page 44: ...44 Chapter 3 Integrated Print Management System...
Page 238: ...238 Chapter 7 Diagnosing Problems...
Page 244: ...244 Appendix A Printing Rates...
Page 246: ...246 Appendix B...
Page 258: ...258 Appendix C Performance Limitations...
Page 291: ......
Page 292: ...256169 001C 256169 001...