Printronix N7000 H-Series, User Manual

Page: 203 / 292

N7000 STD ASCII Printers Fault Messages
203
SHUTL OVR SPEED* No The shuttle is oscillating
too rapidly. Contact your authorized service
representative.
1
SHUTTLE JAM Yes No shuttle movement or
shuttle moving at the
wrong speed. Check for obstruction to shuttle, a
twisted ribbon, or platen lever
closed too tightly. If fault source is
not apparent, contact your
authorized service representative.
1
SHUTTLE STALL Yes The shuttle is not moving.
See “SHUTTLE JAM” on
page 203. Set the platen lever to match the
thickness of paper, but not too
tightly. Check and adjust the platen
gap. Inspect the ribbon mask for
deformation that snags and
interferes with shuttle movement. If
fault source is not apparent, contact
your authorized service
representative.
1
SHUTTLE TYPE NOT
SUPPORTED* No The shuttle type was not
detected at power-up or
the shuttle installed in the
printer is not supported
by the firmware. Contact your authorized service
representative.
1
SOFTWARE ERROR*
CYCLE POWER
No Application software tried
to perform illegal printer
function, or damaged
logic circuits found on
controller board. Contact your authorized service
representative.
1
SPX FOUND, ERROR:
KEY NOT DETECTED
No The controller board does
not have a security key. Contact your authorized service
representative.
1
SPX NOT NEEDED
OPTIONS ENABLED
No The user has attempted
to use the SPX to turn on
printer options that are
already enabled. Contact your authorized service
representative.
1
STACK OVERFLOW* No Firmware error on
controller board. Contact your authorized service
representative.
1
STACK UNDERFLOW* No Firmware error on the
controller board. Contact your authorized service
representative.
1
STACKER FAULT Yes Stacker is not functioning
correctly. Check for obstructions in the
stacker area. If fault persists,
contact your authorized service
representative.
1
STACKER FULL Yes Status message: the
power paper stacker is
full of paper. Unload the stacker. If fault persists,
contact your authorized service
representative.
1
Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting
Displayed Message
Can User
Correct?
Explanation Solution