Printronix N7000 H-Series, User Manual

Page: 183 / 292

N7000 STD ASCII Printers Fault Messages
183
CRTG COMM ERR
See User Manual No The hardware cannot
communicate properly
with the cartridge. 1. Make sure the ribbon cartridge
is seated properly.
2.
Remove and replace the ribbon
cartridge if necessary.
3.
Contact your authorized
service representative.
1
CRTG MISSING
Install new RBN Yes The ribbon cartridge is
missing or installed
improperly. 1. Make sure a ribbon cartridge is
installed in the printer.
2.
Make sure the ribbon cartridge
is seated properly.
3.
Remove and replace the
cartridge if necessary.
4.
Contact your authorized
customer service
representative.
1
CRTG NOT SETx
Re-install RBN Yes The ribbon cartridge is
not properly positioned. 1. Make sure a ribbon cartridge is
installed in the printer.
2.
Make sure the ribbon cartridge
is seated properly.
3.
Remove and replace the
cartridge if necessary.
4.
Contact your authorized
customer service
representative.
1
CTL VOLT FAIL* No Controller Voltage
Failure. 15 V failure on
the controller board. Contact your authorized service
representative.
1
D50 Status %XX
Clearing Flash
No Status message: The
printer is clearing its flash
memory, where %XX
represents the
percentage completed. No action is required.
D51 Status %XX
Programming...
No Status message: The
printer is loading
firmware, where %XX
represents the
percentage completed. No action is required.
D55 Status: Send
Program to EC No Status message: The
printer is loading the
engine controller program
into the engine controller
(EC). No action is required.
Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting
Displayed Message
Can User
Correct?
Explanation Solution