Printronix N7000 H-Series, User Manual

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Chapter 7
Diagnosing Problems
ETHERNET
INITIALIZING No Status message: the
internal Network Interface
Card is processing the
boot procedure. (May
occur with older versions
of microcode.) No action is required.
EXCESS RBN WEAR
Install New RBN Yes Status message that
displays when ribbon
reaches end of life,
whether the Integrated
Print Management
System is enabled or not. Install a new ribbon.
EXHAUST FAN FLT
(Cabinet model only)
Yes Sensors cannot detect
current in fan circuit. Power off the printer and remove
the paper path (see
Maintenance
Manual). Check that the fan cable
connector is connected. Check for
obstruction of vents and fan airway,
and remove any obstructions.
Check for items beneath the printer
blocking cabinet vents. Power back
on the printer. If this message
appears again, contact your
authorized service representative.
1
FIRMWARE ERROR* No Application software tried
to perform an illegal
printer function or
damaged memory
detected on the controller
board. Contact your authorized service
representative.
1
FRAMING ERROR Yes The printed output may
contain random !
(exclamation point)
characters. Make a configuation printout. Set
printer serial interface parameters to
match host configuration settings
for Data Protocol, Baud Rate, Data
Bits, Stop Bits, Parity, Data Terminal
Ready, and Request to Send.
H00: PCI SLOT ?
See User Manual No The controller board is
not communicating with a
PCI card. This could
indicate a bad PCI card,
poor connection, or
problem in the PCI bus. Contact your authorized service
representative.
1
Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting
Displayed Message
Can User
Correct?
Explanation Solution